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FRST Quarantined files needed to start my OS


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6 replies to this topic

#1 caseyryer

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Posted 09 June 2012 - 02:04 PM

Hi. Great group of folks here from what I have seen. Had Artemis,PWS-Zbot.gen.hy, and Generic.dx!b2gn trojans on a laptop. Acer Extensa 5420-5232. Ran Frst and created log file. when I ran the fix later it seems to have quarantined and removed some windows files. I now get, File:Boot\BCD Status:0x0000098 Info: The windows Boot Configuration Data file does not contain a valid OS entry. Even with using a vista disk to use command prompt to repair it shows no OS on the hard drive. The alt F10 does not allow me to reinstall from the hidden partition as it said there is no OS available? Using a unix distro I was able to extrac the documents and photos from the drive (sda 1) . SDA 0 shows empty. Is there any way to relinquish the quarantined items in the program folder FRST on the hard drive in question? Thanks for any help you may be able to give me.

Edited by caseyryer, 09 June 2012 - 02:25 PM.


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#2 rotor123

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Posted 09 June 2012 - 02:31 PM

I have reported this to the Unbootable computers thread. Please wait for a specialist.

Thanks
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#3 JSntgRvr

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Posted 09 June 2012 - 03:10 PM

Can I see those FRST reports? Including the contents of the fixlist.txt.

Edited by JSntgRvr, 09 June 2012 - 03:14 PM.

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#4 caseyryer

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Posted 09 June 2012 - 05:10 PM

thanks for the quick response folks. please find below the files.

Attached Files



#5 JSntgRvr

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Posted 09 June 2012 - 06:59 PM

Lets see the contents of the FRST folder.

Download the enclosed file:

Save it next to FRST in the USB drive replacing the existing one. Run FRST as you did before, except that this time around click on the Fix button and wait.

The tool will make a log in the flashdrive (Fixlog.txt) please post it in your next reply.

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#6 boopme

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Posted 09 June 2012 - 07:41 PM

Hello, just letting you know I moved this topic to Here in the Virus, Trojan, Spyware, and Malware Removal Logs forum where it will stay.

Please remember to click the Watch Topic button at the top right and select Immediate Notification so you do not miss any replies now that you were moved.
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#7 JSntgRvr

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Posted 21 September 2012 - 07:41 PM

Due to the lack of feedback this Topic is closed. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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