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The user profile service Service failed the log on. User profile can not be loaded. Problem. Windows Vista 32-bit


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#1 200254

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Posted 09 June 2012 - 10:46 AM

Hello,
I currently have 5 user accounts on my windows vista 32-bit computer and I needed to create a new account. So, I logged onto the administrator account and created a new user account. Then, I logged off the administrator account and tried to log onto the new account. However, I received the following message
The user profile service failed the log on.
User profile can not be loaded.
After receiving the message I restarted the computer and attempted to log onto the new account but I received the same message.
Please help me.
Thank you in advance.

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#2 hamluis

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Posted 09 June 2012 - 11:54 AM

Fix a corrupted user profile, Vista - http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

Louis

#3 200254

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Posted 10 June 2012 - 11:07 AM

Dear Louis,
Thank you for the very fast response, I will try that now.

#4 200254

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Posted 10 June 2012 - 11:51 AM

I am up to step 5. Step 5 asks to go to C:\Users\Old_Username folder is that one of the users folder for example C:\Users\Alex. If so once I am on that file step 6 tells me to copy all the files except
Ntuser.dat

Ntuser.dat.log

Ntuser.ini

I can locate Ntuser.dat.

Secondly, there are 2 Ntuser.dat.log. Ntuser.dat.LOG1 and Ntuser.dat.LOG2. Do I copy both?

Finally I can not locate Ntuser.ini.What shall I do?

I would much appreciate it if you could reply.

Thank you
Alex.

Edited by 200254, 10 June 2012 - 11:52 AM.


#5 hamluis

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Posted 10 June 2012 - 12:11 PM

Sorry, but I can't be much help...I don't have Vista nor ever have installed it.

Hang on until another Vista user replies.

Louis

#6 200254

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Posted 10 June 2012 - 07:04 PM

Ok thank you for spending your time to reply to my question so quickly.
Alex.

#7 narenxp

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Posted 10 June 2012 - 09:24 PM

Ignore all NTUSER files.Copy the rest

#8 200254

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Posted 11 June 2012 - 12:13 PM

I will try that now thank you for the response.

#9 200254

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Posted 11 June 2012 - 12:39 PM

I am up to step 8 and the new username file is not there just the 5 current users. What should I do?

#10 narenxp

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Posted 11 June 2012 - 01:18 PM

If you have the issue only with a new account ,try this

http://support.microsoft.com/kb/947215

Make sure to create a restore point before editing registry

Edited by narenxp, 11 June 2012 - 01:23 PM.


#11 200254

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Posted 14 June 2012 - 06:06 PM

Thank you for responding to my question I will try that.

#12 200254

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Posted 08 July 2012 - 09:40 AM

Hello, sorry I didn't reply and it has worked THANK YOU.

#13 narenxp

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Posted 08 July 2012 - 11:21 PM

You're welcome :)




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