Posted 01 March 2006 - 04:39 PM
A friend of mine suddenly began getting a "no answer" error message after listening to her modem dial, and make the connection noises, with her local ISP.com number. I took her PC to my house and was able to connect to MY local number....and other numbers I tried dialing, so her modem is fine, and her modem driver is fine. I took it back to her house, and connected to MY local numbers, which is long distance for her, and THOSE work fine. The ISP tech I called tried her local number himself, and it worked for him (also noted there was not a server outage). They said it may be a "local routing issue", which the phone company came and tested...and said it wasn't. Phone company said if this was the case she would routinely be dialing wrong numbers when using her phone. I also checked her connections, disconnecting other phones/devices in her house that could degrade her signal strength (which ISP also said could be culprit), and still had problems. ISP said when calling long distance, the signal strength is boosted, so that could explain what was occurring.....BUT, the local phone company has now tested the signal strength and said it was fine. She went on, against my advice, and switched to another ISP. Of course, her issue remains.
Anyone have any other ideas about what it may be?? ...or suggestions to fix this??
thanks much in advance, Jaybird