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Can't connect via WiFi


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#1 cainst

cainst

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Posted 08 June 2012 - 03:27 PM

I have a Dell Inspiron 1501 laptop with Vista Home Basic sp2. The wired lan connection works ok, but it will not connect via wifi. I am using a dlink dir655 router always within 30ft(currently about 1ft away) and a motorola sb6121 cable modem.

MiniToolBox by Farbar Version: 04-06-2012
Ran by EL (administrator) on 08-06-2012 at 14:53:04
Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Broadcom 802.11g Network Adapter = Wireless Network Connection (Disconnected)
Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Media disconnected)
The following helper DLL cannot be loaded: HNETMON.DLL.


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : EL-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : knology.net
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
Physical Address. . . . . . . . . : 00-19-B9-63-B7-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FA7AE9D0-111C-4F51-8DE3-4848F46D0F8C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.knology.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time=14ms TTL=128

Reply from 127.0.0.1: bytes=32 time=12ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 12ms, Maximum = 14ms, Average = 13ms

===========================================================================
Interface List
9 ...00 19 b9 63 b7 c0 ...... Broadcom 440x 10/100 Integrated Controller
1 ........................... Software Loopback Interface 1
8 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
17 ...00 00 00 00 00 00 00 e0 isatap.{FA7AE9D0-111C-4F51-8DE3-4848F46D0F8C}
20 ...00 00 00 00 00 00 00 e0 isatap.knology.net
18 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Catalog5 06 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 07 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/08/2012 11:09:42 AM) (Source: Application Error) (User: )
Description: Faulting application mmc.exe, version 6.0.6002.18005, time stamp 0x49e01c0a, faulting module DfrgUI.dll, version 15.0.951.0, time stamp 0x4d6ee68e, exception code 0xc0000094, fault offset 0x000783d1,
process id 0x13a4, application start time 0xmmc.exe0.

Error: (06/07/2012 03:20:45 PM) (Source: Perflib) (User: )
Description: PolicyAgent

Error: (06/07/2012 03:20:45 PM) (Source: Perflib) (User: )
Description: OpenIPSecPerformanceDataC:\Windows\System32\ipsecsvc.dllPolicyAgent4

Error: (06/07/2012 03:20:44 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (06/07/2012 03:20:42 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (06/07/2012 00:33:08 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/07/2012 02:35:20 AM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/06/2012 02:01:15 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/05/2012 03:18:18 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress.

Error: (06/05/2012 02:55:01 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c


System errors:
=============
Error: (06/08/2012 11:46:29 AM) (Source: DCOM) (User: )
Description: {28DD3979-0566-4ED3-9B14-1548B3187491}

Error: (06/07/2012 01:21:01 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume D: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (06/07/2012 00:51:37 PM) (Source: disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (06/07/2012 00:51:34 PM) (Source: disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (06/07/2012 11:54:08 AM) (Source: Service Control Manager) (User: )
Description: WLAN AutoConfig

Error: (06/07/2012 11:53:05 AM) (Source: Service Control Manager) (User: )
Description: WLAN AutoConfigNDIS Usermode I/O Protocol%%2

Error: (06/07/2012 11:53:05 AM) (Source: Service Control Manager) (User: )
Description: NDIS Usermode I/O Protocol%%2

Error: (06/07/2012 11:50:58 AM) (Source: Service Control Manager) (User: )
Description: WLAN AutoConfigNDIS Usermode I/O Protocol%%2

Error: (06/07/2012 11:50:58 AM) (Source: Service Control Manager) (User: )
Description: NDIS Usermode I/O Protocol%%2

Error: (06/07/2012 11:49:29 AM) (Source: Service Control Manager) (User: )
Description: WLAN AutoConfigNDIS Usermode I/O Protocol%%2


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) (Version: 8.1.2)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Reader 8.1.2 (Version: 8.1.2)
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Adobe® Photoshop® Album Starter Edition 3.2 (Version: 3.2.0)
American Greetings Spiritual Expressions 1.00
American Greetings® Art & More Store
Apple Mobile Device Support (Version: 2.5.2.2)
Apple Software Update (Version: 2.1.1.116)
Ask Toolbar
ATI Catalyst Control Center Ex (Version: 2.0.2519.38216)
ATI PCI Express (3GIO) Filter Driver (Version: 1.00.0000.)
Banctec Service Agreement (Version: 1.11.0000)
Bing Bar (Version: 7.0.609.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Bonjour (Version: 1.0.106)
CameraHelperMsi (Version: 13.10.1217.0)
CCleaner (Version: 3.19)
Ciao Bella (Version: WT022819)
Conexant HDA D110 MDC V.92 Modem
Corel Paint Shop Pro Photo XI (Version: 11.003.0000)
Corel Snapfire Plus (Version: 1.003.0000)
Coupon Printer for Windows (Version: 4.0)
CouponBar
Dell Games (Version: 1.0.0.43)
Dell Photo AIO Printer 926
Dell System Customization Wizard (Version: 1.00.0000)
Dell Wireless WLAN Card (Version: 4.100.15.8)
DellSupport (Version: 6.0.3030)
Digital Line Detect (Version: 1.21)
Diskeeper 2011 (Version: 15.0.951.32)
Documentation & Support Launcher (Version: 1.00.0000)
EA Download Manager (Version: 5.1.0.4)
erLT (Version: 1.20.138.34)
ESET Online Scanner v3
Games, Music, & Photos Launcher (Version: 1.00.0000)
Google Chrome (Version: 19.0.1084.52)
Google Desktop (Version: 5.9.0911.03589)
Google Earth (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer (Version: 4.0.0.002)
Google Update Helper (Version: 1.3.21.111)
Google Updater (Version: 2.4.2432.1652)
Internet Service Offers Launcher (Version: 1.00.0000)
iTunes (Version: 8.0.2.20)
Japanese Fonts Support For Adobe Reader 8 (Version: 8.0)
Java™ 6 Update 31 (Version: 6.0.310)
Java™ SE Runtime Environment 6 (Version: 1.6.0.0)
LimeWire 4.16.7 (Version: 4.16.7)
Linksys Wireless-G Print Server (Version: 1.00.2000)
Logitech Vid HD (Version: 7.2 (7248))
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.10.1216.0)
LWS Gallery (Version: 13.10.1216.0)
LWS Help_main (Version: 13.10.1224.0)
LWS Launcher (Version: 13.10.1224.0)
LWS Motion Detection (Version: 13.10.1218.0)
LWS Pictures And Video (Version: 13.10.1218.0)
LWS Twitter (Version: 13.00.1216.0)
LWS Video Mask Maker (Version: 13.10.1216.0)
LWS VideoEffects (Version: 13.00.1774.0)
LWS Webcam Software (Version: 13.00.1774.0)
LWS WLM Plugin (Version: 1.00.1774.0)
LWS YouTube Plugin (Version: 13.10.1216.0)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Mavis Beacon Teaches Typing 12 Standard
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft UI Engine (Version: 6.3.2380.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Web Publishing Wizard 1.52
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Modem Diagnostic Tool (Version: 1.0.17.8)
MP3 Rocket
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NetWaiting (Version: 2.5.41)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
PowerDVD (Version: 7.0)
PrintMaster Gold 3.00
QuickSet (Version: 7.2.12)
QuickTime (Version: 7.72.80.56)
Roxio Creator Audio (Version: 3.3.0)
Roxio Creator BDAV Plugin (Version: 3.3.0)
Roxio Creator Copy (Version: 3.3.0)
Roxio Creator Data (Version: 3.3.0)
Roxio Creator DE (Version: 3.3.0)
Roxio Creator Tools (Version: 3.3.0)
Roxio Express Labeler (Version: 2.1.0)
Roxio MyDVD DE (Version: 9.0.116)
Roxio Update Manager (Version: 3.0.0)
Secunia PSI (2.0.0.4003) (Version: 2.0.0.4003)
SigmaTel Audio (Version: 5.10.5102.0)
Skype Toolbars (Version: 5.0.4137)
Skype™ 5.1 (Version: 5.1.112)
Smart Defrag 2 (Version: 2.0.1)
Sonic Activation Module (Version: 1.0)
Synaptics Pointing Device Driver (Version: 9.0.1.3)
The Sims™ 3 (Version: 1.0.631)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
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Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
URL Assistant
User's Guides
VZAccess Manager (Version: 6.11.7)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Mobile Device Center (Version: 6.1.6965.0)
WModem Driver Installer
Yahoo! Browser Services
Yahoo! BrowserPlus 2.9.2
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! ¤u¨ã¦C
ZoneAlarm Antivirus (Version: 10.2.047.000)
ZoneAlarm Firewall (Version: 10.2.047.000)
ZoneAlarm Free Antivirus + Firewall (Version: 10.2.047.000)
ZoneAlarm LTD Toolbar
ZoneAlarm Security (Version: 10.2.047.000)
ZoneAlarm Security Toolbar
Zuma Deluxe

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 1917.32 MB
Available physical RAM: 863.1 MB
Total Pagefile: 4085.15 MB
Available Pagefile: 1699.38 MB
Total Virtual: 2047.88 MB
Available Virtual: 1941.17 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:45.82 GB) (Free:3.88 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:3.85 GB) NTFS

========================= Users: ========================================

User accounts for \\EL-PC

Administrator EL Guest


**** End of log ****

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#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
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  • Location:Catonsville, Md
  • Local time:11:04 AM

Posted 08 June 2012 - 03:43 PM

Have you installed the drivers, because I am not even seeing the connection in ipconfig /all above. It would show up as disconnected. There are even log errors stating that ndis is having issues.


Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Also is the wireless device even turned on so it is beaconing out?

Edited by cryptodan, 08 June 2012 - 03:46 PM.


#3 cainst

cainst
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  • Gender:Male
  • Local time:06:04 AM

Posted 09 June 2012 - 04:07 AM

I see a problem in device manager when I select "show hidden devices". Under "Non-Plug and Play Drivers", NDIS Usermode I/O Protocol is yellow. When I try to start the service ndisuio a message pops up that the driver could not be found. Not sure if that is related to the wifi issue or not.

I believe wifi is on and beaconing out. I see the word wifi illuminated on the keypad. Pressing the Fn and F2 buttons turn it on and off.


Farbar Service Scanner Version: 05-06-2012
Ran by EL (administrator) on 09-06-2012 at 03:13:43
Running from "C:\Users\EL\Desktop"
Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2012-06-02 17:04] - [2012-03-30 07:39] - 0914304 ____A (Microsoft Corporation) EE7E10BED85C312C1D5D30C435BDDA9F

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll
[2009-11-26 11:27] - [2009-04-11 01:28] - 0407552 ____A (Microsoft Corporation)

C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

#4 narenxp

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Posted 09 June 2012 - 04:40 AM


I see a problem in device manager when I select "show hidden devices". Under "Non-Plug and Play Drivers", NDIS Usermode I/O Protocol is yellow. When I try to start the service ndisuio a message pops up that the driver could not be found. Not sure if that is related to the wifi issue or not.


We need this driver to start Wireless service

Error: (06/07/2012 11:53:05 AM) (Source: Service Control Manager) (User: )
Description: WLAN AutoConfigNDIS Usermode I/O Protocol%%2


We are unable to start Wireless service due to dependency error caused by Ndisuio driver

Download

system look

Launch it,copy this script and paste in the BOX

:reg
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ndisuio /s
:filefind
ndisuio.sys

CLick on LOOK,post the generated log

#5 cainst

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Posted 09 June 2012 - 01:03 PM

SystemLook 30.07.11 by jpshortstuff
Log created at 12:52 on 09/06/2012 by EL
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ndisuio]
"Type"= 0x0000000001 (1)
"Start"= 0x0000000003 (3)
"ErrorControl"= 0x0000000001 (1)
"Tag"= 0x000000000d (13)
"ImagePath"="system32\DRIVERS\ndisuio.sys"
"DisplayName"="NDIS Usermode I/O Protocol"
"Group"="NDIS"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ndisuio\Linkage]
"Bind"="\Device\{E252F14E-9BCF-4C2F-801A-C9137B3C183F} \Device\{FA7AE9D0-111C-4F51-8DE3-4848F46D0F8C}"
"Route"=""{E252F14E-9BCF-4C2F-801A-C9137B3C183F}" "{FA7AE9D0-111C-4F51-8DE3-4848F46D0F8C}""
"Export"="\Device\Ndisuio_{E252F14E-9BCF-4C2F-801A-C9137B3C183F} \Device\Ndisuio_{FA7AE9D0-111C-4F51-8DE3-4848F46D0F8C}"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Ndisuio\Enum]
"0"="Root\LEGACY_NDISUIO\0000"
"Count"= 0x0000000001 (1)
"NextInstance"= 0x0000000001 (1)
"INITSTARTFAILED"= 0x0000000001 (1)


========== filefind ==========

Searching for "ndisuio.sys"
C:\Windows\winsxs\x86_microsoft-windows-ndisuio_31bf3856ad364e35_6.0.6000.16386_none_69ba45c7e9f30d0d\ndisuio.sys --a---- 16896 bytes [08:57 02/11/2006] [08:57 02/11/2006] 5DE5EE546BF40838EBE0E01CB629DF64

-= EOF =-

#6 narenxp

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Posted 09 June 2012 - 01:36 PM

Press Windows+R key and copy this line

C:\Windows\winsxs\x86_microsoft-windows-ndisuio_31bf3856ad364e35_6.0.6000.16386_none_69ba45c7e9f30d0d

Click ok

Now copy ndisuio.sys from location and paste it in C:\windows\system32\drivers folder

Restart the PC

Press Windows+R key and type

services.msc
and click ok

Right click WLAN auto config service >>> start it

#7 cainst

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Posted 09 June 2012 - 02:12 PM

Done! But still no wifi.

#8 narenxp

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Posted 09 June 2012 - 02:17 PM

Can you start the WLAN auto config service?

#9 cainst

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Posted 09 June 2012 - 02:29 PM

It started automatically on reboot. I also stopped and restarted it.

When I go to Network Connections I see the Wireless network Connection is disabled. When I right click to enable it a pop-up message says "enabled" and then closes, but back in network connections it remains "disabled." Another pop-up says the Wireless network Connection is not correctly configured to use the IP protocol.

The adapter is a Broadcom 802.11g Network Adapter with driver info:
Driver Provider: Microsoft
Driver Date: 6/21/2006
Driver Version: 4.82.28.56
Digital Signer: microsoft windows
Driver Files: C:\Windows\system32\Drivers\BCMWL6.SYS

#10 narenxp

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Posted 09 June 2012 - 02:47 PM

I see a problem in device manager when I select "show hidden devices". Under "Non-Plug and Play Drivers", NDIS Usermode I/O Protocol is yellow. When I try to start the service ndisuio a message pops up that the driver could not be found

what is the status of NDIS protocol driver

Try reinstalling your wireless driver

#11 cryptodan

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Posted 09 June 2012 - 02:54 PM

Also did you have any type of malware infection? If you did, then how did you remove it? I'm only asking because this type of issue is most likely caused by malware removal.

#12 cainst

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Posted 11 June 2012 - 08:57 PM

I see a problem in device manager when I select "show hidden devices". Under "Non-Plug and Play Drivers", NDIS Usermode I/O Protocol is yellow. When I try to start the service ndisuio a message pops up that the driver could not be found

what is the status of NDIS protocol driver

Try reinstalling your wireless driver



#13 cainst

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Posted 11 June 2012 - 09:03 PM

Sorry, for the delay. The drivers are all showing up good in device manager.

I have ran malwarebytes, eset online san, ccleaner, and zonealarm virus scan.

#14 narenxp

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Posted 11 June 2012 - 09:11 PM

Uninstall your wireless adapter-restart the PC>>let us know if that worked

Post the new minitoolbox log

Launch system look,copy this script and paste in the BOX

:reg
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wlansvc /s
:filefind
wlansvc.dll

CLick on LOOK,post the generated log

Edited by narenxp, 11 June 2012 - 09:11 PM.


#15 cainst

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Posted 12 June 2012 - 01:01 PM

Hey, I am not sure what did it, but we now have wifi.

Here is the minitoolbox log:

MiniToolBox by Farbar Version: 04-06-2012
Ran by EL (administrator) on 12-06-2012 at 12:22:00
Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)


Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Dell Wireless 1390 WLAN Mini-Card = Wireless Network Connection (Connected)
Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Media disconnected)
The following helper DLL cannot be loaded: HNETMON.DLL.


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : EL-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : knology.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : knology.net
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-19-7E-4D-E4-93
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a9fb:3676:97cb:b6e1%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.107(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, June 12, 2012 12:04:55 PM
Lease Expires . . . . . . . . . . : Wednesday, June 13, 2012 12:04:55 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 335550846
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0D-C0-68-AD-00-19-B9-63-B7-C0
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : knology.net
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
Physical Address. . . . . . . . . : 00-19-B9-63-B7-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FA7AE9D0-111C-4F51-8DE3-4848F46D0F8C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : knology.net
Description . . . . . . . . . . . : isatap.knology.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: dlinkrouter.knology.net
Address: 192.168.0.1

Name: google.com
Addresses: 2607:f8b0:4002:802::1004
173.194.37.73
173.194.37.78
173.194.37.70
173.194.37.72
173.194.37.69
173.194.37.65
173.194.37.64
173.194.37.67
173.194.37.71
173.194.37.66
173.194.37.68



Pinging google.com [173.194.37.68] with 32 bytes of data:

Reply from 173.194.37.68: bytes=32 time=35ms TTL=54

Reply from 173.194.37.68: bytes=32 time=38ms TTL=54



Ping statistics for 173.194.37.68:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 35ms, Maximum = 38ms, Average = 36ms

Server: dlinkrouter.knology.net
Address: 192.168.0.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.38.140
98.139.183.24



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=40ms TTL=52

Reply from 209.191.122.70: bytes=32 time=38ms TTL=52



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 38ms, Maximum = 40ms, Average = 39ms

Server: dlinkrouter.knology.net
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time=25ms TTL=128

Reply from 127.0.0.1: bytes=32 time=7ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 7ms, Maximum = 25ms, Average = 16ms

===========================================================================
Interface List
20 ...00 19 7e 4d e4 93 ...... Dell Wireless 1390 WLAN Mini-Card
9 ...00 19 b9 63 b7 c0 ...... Broadcom 440x 10/100 Integrated Controller
1 ........................... Software Loopback Interface 1
8 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
17 ...00 00 00 00 00 00 00 e0 isatap.{FA7AE9D0-111C-4F51-8DE3-4848F46D0F8C}
19 ...00 00 00 00 00 00 00 e0 isatap.knology.net
18 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.107 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.107 281
192.168.0.107 255.255.255.255 On-link 192.168.0.107 281
192.168.0.255 255.255.255.255 On-link 192.168.0.107 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.107 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.107 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
20 281 fe80::/64 On-link
20 281 fe80::a9fb:3676:97cb:b6e1/128
On-link
1 306 ff00::/8 On-link
20 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Catalog5 06 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 07 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/12/2012 00:00:54 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (06/12/2012 00:00:30 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (06/12/2012 11:52:57 AM) (Source: Application Error) (User: )
Description: Faulting application IswSvc.exe, version 1.5.388.0, time stamp 0x4f9ed480, faulting module CRYPT32.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x000308e0,
process id 0x11c, application start time 0xIswSvc.exe0.

Error: (06/11/2012 03:43:59 PM) (Source: Application Hang) (User: )
Description: The program rundll32.exe version 6.0.6000.16386 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: c80
Start Time: 01cd47fa5580d523
Termination Time: 9

Error: (06/11/2012 03:36:03 PM) (Source: Application Error) (User: )
Description: Faulting application rundll32.exe, version 6.0.6000.16386, time stamp 0x4549b0e1, faulting module MFC71.DLL, version 7.10.3077.0, time stamp 0x3e77fdfd, exception code 0xc0000005, fault offset 0x0000783d,
process id 0xc80, application start time 0xrundll32.exe0.

Error: (06/11/2012 11:08:09 AM) (Source: Application Error) (User: )
Description: Faulting application IswSvc.exe, version 1.5.388.0, time stamp 0x4f9ed480, faulting module CRYPT32.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x000308e0,
process id 0x134, application start time 0xIswSvc.exe0.

Error: (06/11/2012 03:10:39 AM) (Source: Application Error) (User: )
Description: Faulting application IswSvc.exe, version 1.5.388.0, time stamp 0x4f9ed480, faulting module CRYPT32.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x000308e0,
process id 0x1e4, application start time 0xIswSvc.exe0.

Error: (06/11/2012 00:45:20 AM) (Source: Application Error) (User: )
Description: Faulting application WINPHLASH.EXE, version 1.6.0.52, time stamp 0x451b61ae, faulting module kernel32.dll, version 6.0.6002.18449, time stamp 0x4da47967, exception code 0xe06d7363, fault offset 0x0003fc56,
process id 0x1338, application start time 0xWINPHLASH.EXE0.

Error: (06/10/2012 11:59:25 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.0.6002.18005 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 16f8
Start Time: 01cd4774a9326375
Termination Time: 0

Error: (06/10/2012 08:50:25 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


System errors:
=============
Error: (06/12/2012 00:04:55 PM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.

Error: (06/12/2012 00:02:12 PM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.

Error: (06/12/2012 00:02:05 PM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.

Error: (06/12/2012 00:00:23 PM) (Source: Service Control Manager) (User: )
Description: Windows Media Player Network Sharing Service%%1053

Error: (06/12/2012 00:00:23 PM) (Source: Service Control Manager) (User: )
Description: 30000Windows Media Player Network Sharing Service

Error: (06/12/2012 11:59:09 AM) (Source: DCOM) (User: )
Description: {28DD3979-0566-4ED3-9B14-1548B3187491}

Error: (06/12/2012 11:57:10 AM) (Source: Service Control Manager) (User: )
Description: Windows Media Player Network Sharing Service%%1053

Error: (06/12/2012 11:57:10 AM) (Source: Service Control Manager) (User: )
Description: 30000Windows Media Player Network Sharing Service

Error: (06/12/2012 11:55:57 AM) (Source: Service Control Manager) (User: )
Description: ZoneAlarm LTD Toolbar IswSvc150001Restart the service

Error: (06/12/2012 11:55:53 AM) (Source: Service Control Manager) (User: )
Description: Diagnostic Service Host


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) (Version: 8.1.2)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Reader 8.1.2 (Version: 8.1.2)
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Adobe® Photoshop® Album Starter Edition 3.2 (Version: 3.2.0)
American Greetings Spiritual Expressions 1.00
American Greetings® Art & More Store
Apple Mobile Device Support (Version: 2.5.2.2)
Apple Software Update (Version: 2.1.1.116)
Ask Toolbar
ATI Catalyst Control Center Ex (Version: 2.0.2519.38216)
ATI PCI Express (3GIO) Filter Driver (Version: 1.00.0000.)
Banctec Service Agreement (Version: 1.11.0000)
Bing Bar (Version: 7.0.609.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Bonjour (Version: 1.0.106)
CameraHelperMsi (Version: 13.10.1217.0)
CCleaner (Version: 3.19)
Ciao Bella (Version: WT022819)
Conexant HDA D110 MDC V.92 Modem
Corel Paint Shop Pro Photo XI (Version: 11.003.0000)
Corel Snapfire Plus (Version: 1.003.0000)
Coupon Printer for Windows (Version: 4.0)
CouponBar
Dell Games (Version: 1.0.0.43)
Dell Photo AIO Printer 926
Dell Support Center (Version: 3.1.5907.39)
Dell System Customization Wizard (Version: 1.00.0000)
Dell Wireless WLAN Card (Version: 4.100.15.8)
DellSupport (Version: 6.0.3030)
Digital Line Detect (Version: 1.21)
Diskeeper 2011 (Version: 15.0.951.32)
Documentation & Support Launcher (Version: 1.00.0000)
EA Download Manager (Version: 5.1.0.4)
erLT (Version: 1.20.138.34)
ESET Online Scanner v3
Games, Music, & Photos Launcher (Version: 1.00.0000)
Google Chrome (Version: 19.0.1084.56)
Google Desktop (Version: 5.9.0911.03589)
Google Earth (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer (Version: 4.0.0.002)
Google Update Helper (Version: 1.3.21.111)
Google Updater (Version: 2.4.2432.1652)
Internet Service Offers Launcher (Version: 1.00.0000)
iTunes (Version: 8.0.2.20)
Japanese Fonts Support For Adobe Reader 8 (Version: 8.0)
Java™ 6 Update 31 (Version: 6.0.310)
Java™ SE Runtime Environment 6 (Version: 1.6.0.0)
LimeWire 4.16.7 (Version: 4.16.7)
Linksys Wireless-G Print Server (Version: 1.00.2000)
Logitech Vid HD (Version: 7.2 (7248))
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.10.1216.0)
LWS Gallery (Version: 13.10.1216.0)
LWS Help_main (Version: 13.10.1224.0)
LWS Launcher (Version: 13.10.1224.0)
LWS Motion Detection (Version: 13.10.1218.0)
LWS Pictures And Video (Version: 13.10.1218.0)
LWS Twitter (Version: 13.00.1216.0)
LWS Video Mask Maker (Version: 13.10.1216.0)
LWS VideoEffects (Version: 13.00.1774.0)
LWS Webcam Software (Version: 13.00.1774.0)
LWS WLM Plugin (Version: 1.00.1774.0)
LWS YouTube Plugin (Version: 13.10.1216.0)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Mavis Beacon Teaches Typing 12 Standard
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft UI Engine (Version: 6.3.2380.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Web Publishing Wizard 1.52
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Modem Diagnostic Tool (Version: 1.0.17.8)
MP3 Rocket
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NetWaiting (Version: 2.5.41)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
PowerDVD (Version: 7.0)
PrintMaster Gold 3.00
QuickSet (Version: 7.2.12)
QuickTime (Version: 7.72.80.56)
Roxio Creator Audio (Version: 3.3.0)
Roxio Creator BDAV Plugin (Version: 3.3.0)
Roxio Creator Copy (Version: 3.3.0)
Roxio Creator Data (Version: 3.3.0)
Roxio Creator DE (Version: 3.3.0)
Roxio Creator Tools (Version: 3.3.0)
Roxio Express Labeler (Version: 2.1.0)
Roxio MyDVD DE (Version: 9.0.116)
Roxio Update Manager (Version: 3.0.0)
Secunia PSI (2.0.0.4003) (Version: 2.0.0.4003)
SigmaTel Audio (Version: 5.10.5102.0)
Skype Toolbars (Version: 5.0.4137)
Skype™ 5.1 (Version: 5.1.112)
Smart Defrag 2 (Version: 2.0.1)
Sonic Activation Module (Version: 1.0)
Synaptics Pointing Device Driver (Version: 9.0.1.3)
The Sims™ 3 (Version: 1.0.631)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
URL Assistant
User's Guides
VZAccess Manager (Version: 6.11.7)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Mobile Device Center (Version: 6.1.6965.0)
WModem Driver Installer
Yahoo! Browser Services
Yahoo! BrowserPlus 2.9.2
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
ZoneAlarm Antivirus (Version: 10.2.047.000)
ZoneAlarm Firewall (Version: 10.2.047.000)
ZoneAlarm Free Antivirus + Firewall (Version: 10.2.047.000)
ZoneAlarm LTD Toolbar
ZoneAlarm Security (Version: 10.2.047.000)
ZoneAlarm Security Toolbar
Zuma Deluxe

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 1917.32 MB
Available physical RAM: 838.35 MB
Total Pagefile: 4087.15 MB
Available Pagefile: 1850.32 MB
Total Virtual: 2047.88 MB
Available Virtual: 1937.17 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:45.82 GB) (Free:3.71 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:3.7 GB) NTFS

========================= Users: ========================================

User accounts for \\EL-PC

Administrator EL Guest

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini060712-01.dmp
C:\Windows\Minidump\Mini060912-01.dmp
C:\Windows\Minidump\Mini061112-01.dmp
========================= Restore Points ==================================

09-06-2012 19:54:25 Scheduled Checkpoint
09-06-2012 22:04:58 Device Driver Package Install: Broadcom Network adapters
11-06-2012 02:24:06 Installed Dell Support Center
11-06-2012 15:39:09 Scheduled Checkpoint
11-06-2012 16:48:59 Device Driver Package Install: Broadcom Network adapters

**** End of log ****


SystemLook 30.07.11 by jpshortstuff
Log created at 12:48 on 12/06/2012 by EL
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wlansvc]
"DisplayName"="WLAN AutoConfig"
"ErrorControl"= 0x0000000001 (1)
"Group"="TDI"
"ImagePath"="%SystemRoot%\system32\svchost.exe -k LocalSystemNetworkRestricted"
"Start"= 0x0000000002 (2)
"Type"= 0x0000000120 (288)
"Description"="@%SystemRoot%\System32\wlansvc.dll,-258"
"DependOnService"="nativewifip RpcSs Ndisuio Eaphost"
"ObjectName"="LocalSystem"
"ServiceSidType"= 0x0000000001 (1)
"RequiredPrivileges"="SeChangeNotifyPrivilege SeImpersonatePrivilege SeAuditPrivilege SeTcbPrivilege SeDebugPrivilege"
"FailureActions"=2c 01 00 00 00 00 00 00 00 00 00 00 03 00 00 00 14 00 00 00 01 00 00 00 c0 d4 01 00 01 00 00 00 e0 93 04 00 00 00 00 00 00 00 00 00 (REG_BINARY)
"FailureActionsOnNonCrashFailures"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wlansvc\Parameters]
"ServiceDllUnloadOnStop"= 0x0000000001 (1)
"ServiceMain"="WlanSvcMain"
"ServiceDll"="%SystemRoot%\System32\wlansvc.dll"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wlansvc\Parameters\OEM]
(No values found)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wlansvc\Parameters\WlanAPIPermissions]
"Permit List"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"Deny List"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"AC Enabled"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"BC Scan Enabled"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCDCWPSDRCWD;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"BSS Type"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"Show Denied"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCDCWPSDRCWD;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"Interface Properties"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"Ihv Control"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"All User Profiles Order"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCDCWPSDRCWD;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"Add New All User Profiles"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCWPRC;;;BU)(A;;CCDCWPSDRCWD;;;BU)(A;;CCRC;;;NO)(A;;CCWPRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCWPRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"Add New Per User Profiles"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCDCWPSDRCWD;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"Media Streaming Mode Enabled"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCDCWPSDRCWD;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"
"Current Operation Mode"="O:SYG:SYD:(A;;CCRC;;;BU)(A;;CCRC;;;NO)(A;;CCDCWPSDRCWD;;;NO)(A;;CCRC;;;BA)(A;;CCDCWPSDRCWD;;;BA)(D;;FA;;;WD)"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wlansvc\Enum]
"0"="Root\LEGACY_WLANSVC\0000"
"Count"= 0x0000000001 (1)
"NextInstance"= 0x0000000001 (1)


========== filefind ==========

Searching for "wlansvc.dll"
C:\Windows\System32\wlansvc.dll --a---- 513536 bytes [22:03 09/09/2009] [19:01 11/07/2009] C008405E4FEEB069E30DA1D823910234
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6000.16386_none_9a0d805707fb1064\wlansvc.dll --a---- 502784 bytes [12:33 02/11/2006] [12:33 02/11/2006] 424782AC6393CAFD0EE6FA887105BBAE
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6000.16551_none_9a28f27507e7382c\wlansvc.dll --a---- 502784 bytes [22:17 15/02/2008] [22:17 15/02/2008] 3E30CE504F8E10EE9D3B20C708540A2D
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6000.16884_none_9a0b894107fccf79\wlansvc.dll --a---- 502272 bytes [22:03 09/09/2009] [19:32 11/07/2009] 7640ACEA41348BFEF34B76E245501261
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6000.20670_none_9a9bef1e2115f681\wlansvc.dll --a---- 502784 bytes [22:17 15/02/2008] [22:17 15/02/2008] 7F91AC406A3255C175EE3DA6DFE8C36C
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6000.21082_none_9a92fd9a211c6fd7\wlansvc.dll --a---- 502784 bytes [22:03 09/09/2009] [19:24 11/07/2009] B410476A00961BF3FC368A346D8EA6A7
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6001.18000_none_9c44425304e62138\wlansvc.dll --a---- 513536 bytes [21:33 18/09/2008] [07:36 19/01/2008] 4B40FF01DB5357299DCBDB5A5746AD21
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6001.18288_none_9bf5c90f051fc5c6\wlansvc.dll --a---- 513024 bytes [22:03 09/09/2009] [19:32 11/07/2009] 275F4346E569DF56CFB95243BD6F6FF0
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6001.22468_none_9c9507981e2d2ad5\wlansvc.dll --a---- 513536 bytes [22:03 09/09/2009] [19:17 11/07/2009] 9BED279607C0A2B24B1D348DFAF11DE3
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6002.18005_none_9e2fbb5f0207ec84\wlansvc.dll --a---- 514048 bytes [16:24 26/11/2009] [06:28 11/04/2009] 766FDCF7E9AED0D0BEF8A36C27D0EF91
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6002.18064_none_9deddb8d02397ad3\wlansvc.dll --a---- 513536 bytes [22:03 09/09/2009] [19:01 11/07/2009] C008405E4FEEB069E30DA1D823910234
C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6002.22170_none_9e68a7441b62d132\wlansvc.dll --a---- 513536 bytes [22:03 09/09/2009] [19:10 11/07/2009] F5DB63BC931E14BEB2093B35B6D8DACE

-= EOF =-




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