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Start Menu, Sidebar & Internet Explorer look different after removing Security Shield Trojan


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4 replies to this topic

#1 tld250

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Posted 08 June 2012 - 10:00 AM

I just removed the trojan Security Shield from my computer (Windows Vista Home Premium, Service Pack 2, 32-bit, copyright 2007) thanks to your step-by-step tutorial (THANK YOU!)
I got Security Sheild somehow right inbetween deleting an old antivirus program and intalling a new one--what are the chances!?
I do have an antivirus program up and running on my system now: ESET Smart Security. I have also scanned my computer with this.

Here's my concern:
Upon rebooting after reinstalling the default HOSTS file, things look different.
The START menu and the whole bottom 'bar' are white instead of the usual Vista appearance.
Also, the Sidebar is white--completely blocking out that section of my desktop background.
When I come online, Internet Explorer toolbars look different as well--looking more like Windows 98 instead of the modern Vista look.

How can I get the toolbars, etc. back to the original Vista style?!

Thanks in advance for any advice/help you can provide.

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#2 myrti

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Posted 11 June 2012 - 07:51 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 tld250

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Posted 23 June 2012 - 06:14 PM

Hi! Thanks for your reply. Sorry I have been so long in responding--I've been uber busy and away.

I DID actually figure out how to fix my original problem. It was so simple I did a mental headslap!

For anyone searching for the answer to the same question here's what I did:

-> Control Panel
-> Appearance & Personalization
-> Personalization
-> Theme
-> Windows Vista

(It had somehow switched to Windows Classic when I 'de-Trojan-ed' my computer.)

Thanks again for your response and all the helpful tutorials you provide!
Have a great day!

#4 myrti

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Posted 25 June 2012 - 04:06 AM

Hi,

thanks for the feedback! Much appreciated. :)

Safe Browsing,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#5 myrti

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Posted 25 June 2012 - 04:06 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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