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Hasp & Timer Key Driver Issue On Software Install


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#1 Bill Ohio

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Posted 01 March 2006 - 02:03 PM

Hello group: I woul like to apologize in advance if I am posting this question in the wrong forum.

The problem I am having is when I attempt to install a software package upgrade on a XP Pro machine it keeps giving me a "Setup was unable to install timer key driver 0x040003" . The software has been used on this machine for several years and is updated quarterly. It uses a HASP key on the printer parallel port to prevent unauthorized use of the software. The HASP key uses software drivers from ALADIN Systems. I have tried to reinstall the drivers from Aladin Systems but get a "could not install virtual device driver error message". I tried installing the software on a different XP machine and it installs and works fine on the second PC. The software provider has been of no help. The software we are trying to install is called ALLDATA it is a car repair information database system on DVD.

Any suggestions would be greatly appreciated!

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#2 River_Rat

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Posted 01 March 2006 - 10:49 PM

Without knowing anything about this software, the only suggestions I can offer would be to uninstall ALLDATA & Hasp Key via Add & Remove Programs run CCleaner to clean out the temp folders reboot & try to do a fresh install.

Disconnect from any internet connection, disable all virus &/or security software, turn off the firewall when trying to reinstall.

CCleaner
http://www.ccleaner.com/

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