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Unique Trojan.ZeroAccess.B problem


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#1 CnidaraRex

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Posted 07 June 2012 - 02:25 PM

Hey guys. This is my first post on this fantastic website! I hope it is in the right place.

Anyway, I had a laptop infected with Trojan.ZeroAccess.B which, for an unrelated reason (I think), became unable to receive power or charge the battery. I now have a new laptop and an external hard drive enclosure, and I'd like to recover some of my old documents and, if possible, applications. Is there a way to do this without infecting my new computer? Since I can't boot from the old hard drive (driver issues and whatnot), I assume I can't go in there and remove the malware using the complicated procedure I have read about in other threads. I'm pretty computer illiterate though, so please bear with me.

Both computers are running Windows 7 64-bit. The new one is currently equipped with McAfee Antivirus Plus, which it came with.

I will really appreciate any time you folks can spare to pointing me in the right direction.

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#2 Broni

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Posted 07 June 2012 - 02:59 PM

Install Panda USB Vaccine, or BitDefender’s USB Immunizer on GOOD computer to protect it from any infected USB device.
Then you should be OK to connect hard drive enclosure.
Scan all files you want to move with your AV program.

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#3 CnidaraRex

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Posted 07 June 2012 - 03:03 PM

Awesome! Thank you!

I really appreciate your help, and I will be sure to try it. I'm going to stay on the safe (maybe paranoid) side though and wait hopefully for a second opinion, just to ensure that this is all I need to keep my new computer safe. This is a really nasty trojan, from what I've read, and I'd hate to have to go deal with it again.

#4 CnidaraRex

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Posted 07 June 2012 - 08:51 PM

On the second read-through I'm not sure this is exactly what I need, Broni. I'm not even sure there will be an autorun feature for my old hard drive. I'm more concerned about my old documents being infected. I think this virus only goes after Windows system files, but I fear it might still be transferred via any of my other files.

#5 Broni

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Posted 07 June 2012 - 09:13 PM

Virus can infect any file.

I'm not even sure there will be an autorun feature for my old hard drive

I'm not sure what you're saying.

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#6 CnidaraRex

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Posted 07 June 2012 - 10:42 PM

The websites for those program say that they work by disabling the autorun feature on flash drives and other media, which is what is commonly affected by some viruses. I think it's a *.inf file or something. However, I don't think there will be an autorun thing for the old hard drive when I plug it in, and even if there were, I don't think that is what is infected, which means those programs you suggest probably won't help me.

Are there any other options I could try? Or is there any standard behavior for trojan or rootkit type viruses that someone could inform me of?

#7 Broni

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Posted 07 June 2012 - 10:50 PM

Installing such program won't hurt.
Better safe than sorry.

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#8 CnidaraRex

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Posted 08 June 2012 - 01:23 PM

Ok then. Are there any other options that I can do in addition to this?




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