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Network Connectivity


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2 replies to this topic

#1 Big-O

Big-O

  • Members
  • 11 posts
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  •  
  • Local time:12:52 AM

Posted 07 June 2012 - 08:56 AM

For about a week now my internet connection is lost only on one laptop in my home wireless. My phone and other devices work fine.

When using IE this is the error message I get: Internet Explorer cannot display the webpage, we can try "Diagnose Connection Problems". When I run this sometimes it repairs the connection. Then after awhile the connection is lost again. When I rerun the diagnose connection problems: I get the message "Windows has detected a problem with the Winsock Provider Catalog on this computer. This catalog allows programs to communicate with this computer across the network. Would you like Windows to reset the catalog to the default confirguration? This computer might need to be restarted to restore network connectivity. Yes or No"

Again this happens even after the restart. Please help.

Thanks,

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.4.1
Run by sales at 8:46:14 on 2012-06-07
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.222 [GMT -4:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Giraffic\Veoh_GirafficWatchdog.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Asus\LiveUpdate\LiveUpdate.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Documents and Settings\All Users\Application Data\IBUpdaterService\ibsvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\Eee Docking\Eee Docking.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\sales\Local Settings\Application Data\MediaGet2\mediaget.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
C:\Documents and Settings\sales\Application Data\Spotify\Spotify.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Documents and Settings\sales\Application Data\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Giraffic\Veoh_Giraffic.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\FixCleaner\FixCleaner.exe
C:\Program Files\BitTorrent\BitTorrent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Eee Docking] c:\program files\asus\eee docking\Eee Docking.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ISUSPM] "c:\documents and settings\all users\application data\flexnet\connect\11\ISUSPM.exe" -scheduler
uRun: [MediaGet2] c:\documents and settings\sales\local settings\application data\mediaget2\mediaget.exe --minimized
uRun: [Spotify] "c:\documents and settings\sales\application data\spotify\Spotify.exe" /uri spotify:autostart
uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe"
uRun: [Spotify Web Helper] "c:\documents and settings\sales\application data\spotify\data\SpotifyWebHelper.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynAsusAcpi] c:\program files\synaptics\syntp\SynAsusAcpi.exe
mRun: [LiveUpdate] c:\program files\asus\liveupdate\LiveUpdate.exe auto
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [EEESplendidAR] c:\program files\asus\epc\eeesplendid\AutoRun.exe
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Nuance PDF Reader-reminder] "c:\program files\nuance\pdf reader\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\nuance\pdf reader\ereg\Ereg.ini"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\sales\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\asusvi~1.lnk - c:\program files\asus\asusvibe\AsusVibeLauncher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: abcphones.com\mail
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1258664029341
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{0803E509-55F6-41B4-8B1D-0B0346410D5D} : DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{0C945E27-0BFD-40D8-A05E-25700A64A19A} : NameServer = 192.168.50.33,4.2.2.2
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\sales\application data\mozilla\firefox\profiles\f7wu69db.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\nuance\pdf reader\bin\nppdf.dll
FF - plugin: c:\program files\nuance\pdf reader\bin\nppdf.dll
FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_235.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AsUpIO;AsUpIO;c:\windows\system32\drivers\AsUpIO.sys [2010-5-29 11448]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-8-1 612184]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-8-1 337880]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-8-1 20696]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-8-1 44768]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-8-11 55152]
R2 Giraffic;Veoh Giraffic Video Accelerator;c:\program files\giraffic\veoh_girafficwatchdog.exe --service --> c:\program files\giraffic\Veoh_GirafficWatchdog.exe --service [?]
R2 IBUpdaterService;Updater Service;c:\documents and settings\all users\application data\ibupdaterservice\ibsvc.exe [2012-4-22 397848]
R2 MotoConnect Service;MotoConnect Service;c:\program files\motorola\motoconnectservice\MotoConnectService.exe [2010-6-24 91456]
R3 L1c;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-4-27 49664]
R3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [2009-4-28 39296]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-8-8 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-5-3 257696]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-8-11 1684736]
S3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\amustor.sys --> c:\windows\system32\drivers\AmUStor.SYS [?]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-8-8 136176]
S3 motandroidusb;Mot ADB Interface Driver;c:\windows\system32\drivers\motoandroid.sys [2010-9-15 25856]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-6-6 113120]
S3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [2009-8-20 1015424]
.
=============== Created Last 30 ================
.
2012-06-07 12:02:46 -------- d-----w- c:\documents and settings\sales\application data\FixCleaner
2012-06-07 12:02:32 -------- d-----w- c:\program files\FixCleaner
2012-06-01 20:39:14 -------- d-----w- c:\documents and settings\sales\local settings\application data\Sun
2012-06-01 20:35:18 -------- d-----w- c:\program files\Oracle
2012-06-01 20:34:58 772504 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-05-31 00:36:06 -------- d-----w- c:\program files\common files\xing shared
.
==================== Find3M ====================
.
2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-31 00:34:19 499712 ----a-w- c:\windows\system32\msvcp71.dll
2012-05-31 00:34:19 348160 ----a-w- c:\windows\system32\msvcr71.dll
2012-05-05 02:24:27 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-05-05 02:24:27 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-11 13:14:41 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-11 13:12:06 1862272 ----a-w- c:\windows\system32\win32k.sys
2012-04-11 12:35:51 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-05 20:22:23 723294 ----a-w- c:\windows\unins000.exe
2012-04-04 22:47:36 143872 ----a-w- c:\windows\system32\javacpl.cpl
2012-04-04 22:47:02 687504 ----a-w- c:\windows\system32\deployJava1.dll
2012-03-13 18:09:44 3473408 ----a-w- c:\windows\system32\ffdshow.ax
2012-03-13 18:06:30 4417024 ----a-w- c:\windows\system32\ffmpeg.dll
2012-03-10 13:55:26 462336 ----a-w- c:\windows\system32\LAVSplitter.ax
2012-03-10 13:55:22 593920 ----a-w- c:\windows\system32\LAVVideo.ax
2012-03-10 13:55:18 216576 ----a-w- c:\windows\system32\LAVAudio.ax
2012-03-10 13:55:16 172032 ----a-w- c:\windows\system32\libbluray.dll
2012-03-10 13:55:10 6454984 ----a-w- c:\windows\system32\avcodec-lav-54.dll
2012-03-10 13:55:10 371592 ----a-w- c:\windows\system32\swscale-lav-2.dll
2012-03-10 13:55:10 206473 ----a-w- c:\windows\system32\avutil-lav-51.dll
2012-03-10 13:55:10 142473 ----a-w- c:\windows\system32\avfilter-lav-2.dll
2012-03-10 13:55:10 1146161 ----a-w- c:\windows\system32\avformat-lav-54.dll
2012-03-10 13:53:34 144384 ----a-w- c:\windows\system32\IntelQuickSyncDecoder.dll
.
============= FINISH: 8:47:37.81 ===============

Attached Files



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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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Posted 11 June 2012 - 07:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

    Sillyberry


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Posted 25 July 2012 - 04:57 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

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