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Fresh install of windows - gets stuck in startup repair


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#1 brederic

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Posted 07 June 2012 - 07:00 AM

I did a fresh install of windows 7 home premium on a brand new HDD, and after doing windows update, it won't boot to the desktop.

Instead it goes to startup repair, which fails to repair anything.

Can anyone help?

Thanks!

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#2 Alvas Rawuther

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Posted 07 June 2012 - 09:04 AM

It could just be because maybe Windows was installing a critical system update and it crashed in between or something and so. Anyway, you'll have to be a bit more specific though. What exactly happens after it goes into startup repair, it shows an error? Or it just gets stuck in between, if so then when? Or if something else happens, then what? If you knew, you could also tell me what update it was after which this started happening?
SYSTEM SPECS.
Windows 7 Ultimate SP1 | Intel Core 2 Duo E7500 @ 2.93GHz | 4.00 GB Dual-Channel DDR2 @ 333MHz RAM | 488 GB WD SATA HDD | 1024MB ATI Radeon HD 4350 | No real-time antivirus | MBAM on-demand | Windows 7's Built-in Firewall |

#3 brederic

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Posted 07 June 2012 - 09:34 AM

The original problem was after a fresh install, followed by attempting to install all critical and recommended updates (over 100)

After installing the updates and restarting the computer, it went into startup repair instead of launching windows, then brought up a message saying startup repair could not repair the problem.

I'm attempting to narrow down which updates are causing problems now. I was able to install 16 just fine, but the next batch of eight caused the same startup repair failure after restarting.

It went through one cycle of startup repair and restarted
After another cycle of startup repair, it failed with this message: "Startup Repair cannot repair this computer automatically"

Problem Details ->
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200125
Problem Signature 05: AutoFailover
Problem Signature 06: 2
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
LocaleID: 1033

I am in the process of restoring from backup and attempting to determine which of these eight updates caused the problem:
kb2387149
kb2393802
kb2419640
kb2423098
kb2425227
kb2442962
kb2479943
kb2483614

Any ideas?

#4 brederic

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Posted 07 June 2012 - 09:51 AM

I was able to isolate my problem to this update: KB2393802

The other seven updates I listed were able to install successfully when this one was excluded. Now (after backing up again!) I will try installing the rest of the updates to confirm this is the ONLY culprit.

What should I do about KB2393802?

#5 brederic

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Posted 07 June 2012 - 11:44 AM

I decided to be optimistic and install all the rest of the critical updates, but no luck. It failed.

I'm now trying to narrow down the next update that is causing issues.

#6 brederic

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Posted 07 June 2012 - 12:00 PM

Update KB2503665 caused this failure after restarting:

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: -1
Problem Signature 05: AutoFailover
Problem Signature 06: 2
Problem Signature 07: CorruptRegistry
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

#7 Alvas Rawuther

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Posted 07 June 2012 - 01:45 PM

I assume that you re-installed a fresh copy of Windows to narrow down on your findings. I'll look at them and get back to you in a while.
SYSTEM SPECS.
Windows 7 Ultimate SP1 | Intel Core 2 Duo E7500 @ 2.93GHz | 4.00 GB Dual-Channel DDR2 @ 333MHz RAM | 488 GB WD SATA HDD | 1024MB ATI Radeon HD 4350 | No real-time antivirus | MBAM on-demand | Windows 7's Built-in Firewall |

#8 triad_cowboy

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Posted 07 June 2012 - 02:18 PM

I would try another fresh install, in steag of repair

#9 everready

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Posted 07 June 2012 - 03:50 PM

Hi brederic,

Some third party programs can affect the Windows Update service. If you are running any third party applications such as programs designed to boost the speed of the Internet connection, security or anti-virus programs try temporarily disabling or shuting them down and then try update installation again. I don't think it is a particular update causing the problem, think it is the Update Services are being affected by third party driver or applications.

Also, look into this Microsoft article Troubleshoot common installation issues in Windows Update, Microsoft Update, and Windows Server Update Services

Method # 1 uses a Microsoft Fix IT and method # 2 Manually download update and install in a clean boot mode.

Hope this helps.

#10 coxchris

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Posted 07 June 2012 - 04:35 PM

I would perform a repair install if you are trying to update after the inital process of OS installation http://www.sevenforums.com/tutorials/3413-repair-install.html

Edited by coxchris, 07 June 2012 - 04:37 PM.

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#11 hamluis

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Posted 07 June 2012 - 05:56 PM

<<I did a fresh install of windows 7 home premium on a brand new HDD, and after doing windows update, it won't boot to the desktop.>>

Well...that would make me focus on two things:

a. Diagnostic check of the hard drive.

b. The media used to do said install.

One or the other seems to have a problem, IMO.

Louis

#12 Alvas Rawuther

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Posted 08 June 2012 - 01:03 AM

@brederic
I'd say that there's a problem with Startup Repair itself. So, try booting from the Windows 7 Install disc and repairing your computer from there. If that doesn't work, you can always try restoring Windows to it's original form like how coxchris pointed.

If that doesn't help, there is a high probability that your the installation disk(or media) you used for Windows 7 is corrupted - you can try and replace that. Use this tool to verify if your Windows 7 ISO is intact - it'll tell you if it's not.
If you bought it, there's no reason for you to pay again.

Hope that helps.
SYSTEM SPECS.
Windows 7 Ultimate SP1 | Intel Core 2 Duo E7500 @ 2.93GHz | 4.00 GB Dual-Channel DDR2 @ 333MHz RAM | 488 GB WD SATA HDD | 1024MB ATI Radeon HD 4350 | No real-time antivirus | MBAM on-demand | Windows 7's Built-in Firewall |

#13 brederic

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Posted 09 June 2012 - 01:44 PM

Thanks for the suggestions, everyone. I'll be trying several of these soon. For the time being, I'm trying to get caught up on my backlog of work on my wife's laptop.

#14 brederic

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Posted 30 October 2013 - 08:45 AM

Someone asked for an update.  After failing to get a clean install of either Windows or Linux on this laptop to run successfully, I stopped trying to use the laptop.  I'm assuming there is some hardware problem.



#15 hamluis

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Posted 30 October 2013 - 03:45 PM

Thanks for letting us know...happy computing :).

 

Louis






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