Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Rival Gaming Extension


  • This topic is locked This topic is locked
2 replies to this topic

#1 moreOvaltine

moreOvaltine

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:05:49 AM

Posted 06 June 2012 - 05:50 PM

i have rune the combofix program but still have the program "rival gaming extension" showing up in the background programs section on google chrome. I will post my log and hopefully somebody can help me with this problem.


ComboFix 12-06-06.02 - Tanya 06/06/2012 18:13:51.1.2 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2972.1736 [GMT -4:00]
Running from: c:\users\Tanya\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Tanya\AppData\Local\Microsoft\Windows\Temporary Internet Files\{3E13F642-4B2E-4493-B229-AB998CD55C28}.xps
c:\users\Tanya\AppData\Local\Microsoft\Windows\Temporary Internet Files\{48C376A8-B593-4E75-BEFA-66568C2D487E}.xps
c:\users\Tanya\AppData\Local\Microsoft\Windows\Temporary Internet Files\{81A00661-8AD8-49AF-9BFE-2623BFF76F60}.xps
c:\users\Tanya\AppData\Local\Temp\AFF1.tmp\F_IN_BOX.dll
c:\windows\TEMP\logishrd\LVPrcInj02.dll
.
.
((((((((((((((((((((((((( Files Created from 2012-05-06 to 2012-06-06 )))))))))))))))))))))))))))))))
.
.
2012-06-06 22:27 . 2012-06-06 22:27 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{56C42F25-65C3-4053-985F-F388361DD64D}\MpKsl8439c48a.sys
2012-06-06 22:25 . 2012-06-06 22:25 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-06-06 21:56 . 2012-06-06 21:56 -------- d-----w- c:\users\Tanya\AppData\Roaming\Malwarebytes
2012-06-06 21:56 . 2012-06-06 21:56 -------- d-----w- c:\programdata\Malwarebytes
2012-06-06 21:47 . 2012-06-06 21:47 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{56C42F25-65C3-4053-985F-F388361DD64D}\MpKsl7ab4c4c5.sys
2012-06-06 21:35 . 2012-06-06 21:42 -------- d-----w- c:\programdata\RegCure
2012-06-06 13:47 . 2012-05-08 16:40 6737808 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{56C42F25-65C3-4053-985F-F388361DD64D}\mpengine.dll
2012-06-05 13:34 . 2012-05-08 16:40 6737808 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-05-24 16:39 . 2012-05-24 16:39 -------- d-----w- c:\users\Tanya\AppData\Roaming\LolClient2
2012-05-09 13:42 . 2012-03-30 10:23 1291632 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-05-09 13:42 . 2012-03-31 04:29 936960 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2012-05-09 13:41 . 2012-03-31 04:30 1221632 ----a-w- c:\program files\Windows Journal\NBDoc.DLL
2012-05-09 13:41 . 2012-03-31 04:29 989184 ----a-w- c:\program files\Windows Journal\JNTFiltr.dll
2012-05-09 13:41 . 2012-03-31 04:29 969216 ----a-w- c:\program files\Windows Journal\JNWDRV.dll
2012-05-09 13:41 . 2012-03-31 04:39 3968368 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-09 13:41 . 2012-03-31 04:39 3913072 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-09 13:41 . 2012-03-31 02:36 2343424 ----a-w- c:\windows\system32\win32k.sys
2012-05-09 13:41 . 2012-03-17 07:27 56176 ----a-w- c:\windows\system32\drivers\partmgr.sys
2012-05-09 13:41 . 2012-03-03 05:31 1077248 ----a-w- c:\windows\system32\DWrite.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-03-21 00:44 . 2010-10-25 02:25 74112 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2012-03-21 00:44 . 2009-12-02 19:23 171064 ----a-w- c:\windows\system32\drivers\MpFilter.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2009-06-17 2363392]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2010-06-24 247144]
"Steam"="c:\program files\Steam\steam.exe" [2011-09-05 1242448]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-07-27 288312]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-08-25 186904]
"PDF Complete"="c:\program files\PDF Complete\pdfsty.exe" [2009-06-18 563736]
"WirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2009-07-23 498744]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-06-04 1791272]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-08-02 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-08-02 174104]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-08-02 151064]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2009-05-18 1314816]
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-01-07 158448]
"VMM Mode Selection"="c:\program files\HTC\ModeSelection\VMMModeSelection.exe" [2011-02-14 43520]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-01-16 421736]
"DigiDo"="c:\program files\Optimum\DigiDo\TrayApp.exe" [2011-10-17 1154416]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-26 931200]
.
c:\users\Tanya\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVH.EXE [2009-9-26 3195792]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-4-3 525664]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2012-02-29 158856]
R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-03-21 74112]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-03-26 214952]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2009-09-26 4639136]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-13 1120752]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-02 1343400]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S1 MpKsl7ab4c4c5;MpKsl7ab4c4c5;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{56C42F25-65C3-4053-985F-F388361DD64D}\MpKsl7ab4c4c5.sys [2012-06-06 29904]
S1 MpKsl8439c48a;MpKsl8439c48a;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{56C42F25-65C3-4053-985F-F388361DD64D}\MpKsl8439c48a.sys [2012-06-06 29904]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2009-09-26 819600]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-09-09 86072]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2009-07-08 26168]
S2 pdfcDispatcher;PDF Document Manager;c:\program files\PDF Complete\pdfsvc.exe [2009-06-18 635416]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2009-09-23 447832]
S3 5U876UVC;HP Webcam [2 MP series];c:\windows\system32\DRIVERS\5U876.sys [2009-06-30 19:01 118656]
S3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-05-05 228408]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-05-25 122368]
S3 sftfs;sftfs;c:\program files\Microsoft Application Virtualization Client\drivers\sftfslh.sys [2009-09-23 543064]
S3 sftplay;sftplay;c:\program files\Microsoft Application Virtualization Client\drivers\sftplaylh.sys [2009-09-23 190312]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2009-09-23 21848]
S3 sftvol;sftvol;c:\program files\Microsoft Application Virtualization Client\drivers\sftvollh.sys [2009-09-23 14680]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2009-09-23 203608]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2010-01-08 316416]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL8439C48A
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2009-06-17 19:11 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2870164162-3000881373-551310048-1001Core.job
- c:\users\Tanya\AppData\Local\Google\Update\GoogleUpdate.exe [2010-05-05 19:43]
.
2012-06-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2870164162-3000881373-551310048-1001UA.job
- c:\users\Tanya\AppData\Local\Google\Update\GoogleUpdate.exe [2010-05-05 19:43]
.
2012-06-02 c:\windows\Tasks\HPCeeScheduleForTanya.job
- c:\program files\hewlett-packard\hp ceement\HPCEE.exe [2010-09-14 03:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=92&bd=all&pf=cmnb
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-LSI Soft Modem - c:\windows\agrsmdel
AddRemove-{6F44AF95-3CDE-4513-AD3F-6D45F17BF324} - c:\program files\InstallShield Installation Information\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\pdfcDispatcher]
"ImagePath"="c:\program files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2870164162-3000881373-551310048-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-2870164162-3000881373-551310048-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\windows\system32\WLANExt.exe
c:\windows\system32\conhost.exe
c:\windows\system32\AEADISRV.EXE
c:\program files\Optimum\DigiDo\AffinegyService.exe
c:\program files\LSI SoftModem\agrsmsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Microsoft\BingBar\SeaPort.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\conhost.exe
c:\program files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Hewlett-Packard\Shared\hpqWmiEx.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\Optimum\DigiDo\DigiDo.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Steam\SteamService.exe
q:\140062.enu\Office14\ONENOTEM.EXE
c:\program files\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Hewlett-Packard\Shared\hpqToaster.exe
c:\program files\Hewlett-Packard\Shared\hpCaslNotification.exe
c:\windows\system32\DllHost.exe
.
**************************************************************************
.
Completion time: 2012-06-06 18:41:05 - machine was rebooted
ComboFix-quarantined-files.txt 2012-06-06 22:40
.
Pre-Run: 202,070,929,408 bytes free
Post-Run: 203,987,898,368 bytes free
.
- - End Of File - - D23834F3B62B162EF2BFC4444B2995B4

BC AdBot (Login to Remove)

 


#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,768 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:12:49 PM

Posted 11 June 2012 - 07:47 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+


#3 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,768 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:12:49 PM

Posted 25 July 2012 - 04:57 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users