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Crashing Computer


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#31 InDreams

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Posted 30 June 2012 - 11:19 PM

I have a custom madedesktop,wo when ASUS searches for my "model" it finds nothing

I will try "clean booting" now

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#32 AustrAlien

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Posted 30 June 2012 - 11:21 PM

I will try "clean booting" now

Good! :thumbup2:
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#33 AustrAlien

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Posted 30 June 2012 - 11:25 PM

I have a custom madedesktop,wo when ASUS searches for my "model" it finds nothing

Are you able to manually search for your motherboard:

BaseBoardProduct = M2N-E
BaseBoardVersion = 1.XX


and check for updated drivers that way?

Edited by AustrAlien, 30 June 2012 - 11:26 PM.

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#34 InDreams

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Posted 01 July 2012 - 12:13 AM

how do I get the latest drivers for my motherboard? It's a custom built desktop,so can't refer to any one makeof computer

I was able to update the NVidia drivers

#35 AustrAlien

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Posted 01 July 2012 - 12:18 AM

how do I get the latest drivers for my motherboard?

That is a very good question: It has me puzzled!

Normally, I would expect the mobo drivers to be available from the mobo manufacturer's site (where you got the BIOS update), but in this case there are no such drivers available! I just do not know where you are supposed to get them from: I will have to ask .... someone?

How did you go with the clean boot? :exclame:
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#36 InDreams

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Posted 01 July 2012 - 12:24 AM

so far so good with the "clean boot" -- it's gone longer than usual w.o crashing...

#37 AustrAlien

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Posted 01 July 2012 - 12:32 AM

so far so good with the "clean boot" -- it's gone longer than usual w.o crashing...

Excellent! Please keep me informed of progress with use on this test! :exclame:


I have asked in a staff forum re sourcing mobo drivers for the Asus M2N-E
  • I will let you know if there are any developments there.

How did you go with the BIOS update? :exclame:
  • Successfully completed?
    ... to what?

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#38 InDreams

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Posted 01 July 2012 - 12:43 AM

my good news didn't last long,crashed shortly after my last post

I did update the BIOS to the most recent version -- from 2010

#39 AustrAlien

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Posted 01 July 2012 - 12:47 AM

my good news didn't last long,crashed shortly after my last post

I did update the BIOS to the most recent version -- from 2010

Good news on the BIOS update! However, it seems it did not affect the BSOD situation?

Neither did the clean boot strategy by the sound of it.
  • Please zip up and attach the new minidump for me to check. :exclame:

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#40 InDreams

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Posted 01 July 2012 - 12:53 AM

here is the latest crash dump analysis:


System Information (local)
--------------------------------------------------------------------------------

computer name: KIM-PC-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: AuthenticAMD AMD Athlon™ 64 X2 Dual Core Processor 6000+ AMD586, level: 15
2 logical processors, active mask: 3
RAM: 3756515328 total
VM: 2147352576, free: 1990717440



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sun 7/1/2012 5:35:05 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\063012-25693-01.dmp
This was probably caused by the following module: hal.sys (hal+0x331A)
Bugcheck code: 0x7F (0xD, 0x0, 0x0, 0x0)
Error: UNEXPECTED_KERNEL_MODE_TRAP
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hal.sys .
Google query: hal.sys UNEXPECTED_KERNEL_MODE_TRAP




On Sun 7/1/2012 5:35:05 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.sys (hal+0x331A)
Bugcheck code: 0x7F (0xD, 0x0, 0x0, 0x0)
Error: UNEXPECTED_KERNEL_MODE_TRAP
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hal.sys .
Google query: hal.sys UNEXPECTED_KERNEL_MODE_TRAP

#41 AustrAlien

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Posted 01 July 2012 - 12:57 AM

Please zip up and attach the new minidump for me to check. :exclame:

Please don't bother with the WHO CRASHED report: I want to look at the minidump itself.
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#42 InDreams

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Posted 01 July 2012 - 01:28 AM

please see attachedAttached File  063012-25693-01.zip   23.79KB   5 downloads

#43 AustrAlien

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Posted 01 July 2012 - 01:31 AM

Thanks.

Re: I have asked in a staff forum re sourcing mobo drivers for the Asus M2N-E

Edited by AustrAlien, 01 July 2012 - 01:32 AM.

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#44 InDreams

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Posted 01 July 2012 - 01:38 AM

Thanks -- on that note I will retire for the evening -- it's getting late in California

thanks again for your help!

#45 AustrAlien

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Posted 01 July 2012 - 01:44 AM

Re: I have asked in a staff forum re sourcing mobo drivers for the Asus M2N-E

I've had an excllent and very quick response at the Sysnative forums.

Hello Geoff, and welcome to the Sysnative Forums!

Have a look at the specifications for that board at ASUS. http://www.asus.com/Motherboards/AMD_AM2/M2NE/#specifications

Notice the chipset: NVIDIA nForce® 570 Ultra™ MCP(media and communications processor)

Visit the nVidia website: http://www.nvidia.com/Download/index.aspx?lang=en-us

Go through the whole process of nForce > nForce 5 Series > nForce 570 Ultra/SLI AMD > Driver > Windows 7 32-bit > English (US)

It doesn't really matter whether you select Ultra or SLI, because both end up at: http://www.nvidia.com/object/nforce-vista-win7-32bit-15.58-driver.html

Supported Products: nForce 5 Series: 590 SLI AMD, 570 Ultra AMD, 570 SLI AMD, 550

Download :) http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/nForce/15.58/15.58-nforce-winvista-win7-32bit-international-whql.exe&lang=us&type=nForce

Hope this helps. I think that this is the best which can be done for this board, although maybe someone else can find a specific ASUS download elsewhere?

Richard


See what you can do with that!
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