btw -- my computer automatically boots to http://www.searchnu.com/406 when I start it -- I think that started after I had installed Windows 7 Professional -- I have no idea why it boots there
will take care of that when we have resolved the BSOD issue.Edit:
The report generated by Who Crashed
and that of BlueScreenView
(which you may have seen being used on the forums) is often of little use in analysing crash dumps and the actual minidump files are necessary to extract the most information from a crash dump. The minidump files are collected by the jcgriff2 application, so I would really like you to run that and provide me with the output. Failing that, a small number of minidumps would be a good start.
Are you able to complete Step
in my first post, and get me the information collected by the jcgriff2 application? If so, please do that.
If you are not
able to do the above, then please zip up and attach some of the recent minidumps to your reply so I can have a closer look:
- Navigate to C:\Windows\Minidump <<< folder
- Click on the most recent minidump file.
- Hold down the <Ctrl> key, and click on the 6 next-most recent minidump files to also select them.
- Release the <Ctrl> key.
- Now, right-click on one of the selected files > Send to ... > Compressed (zipped) Folder.
The zip file will be located in the same place (the Minidump folder).
- Attach the zip file to your next reply.
When you click on Add Reply, you will see the facility to attach a file just below the box where you type your message.
We need to thoroughly test the memory (RAM) in your system. The BSOD problem has seemed to persist from the original XP installation, through to the clean installation of Windows 7, indicating a likely persistent hardware problem. RAM is the most likely suspect, so we should test and eliminate that as a fist step. I realise that you have attempted to test the RAM on a previous occasion, but from what I recall that testing was not sufficient to be conclusive to any degree at all. I ask that you run memtest86+ for at least the full 24 hours
... unless you see an error before the 24 hours is up, in which case stop the test immediately.Test the memory (RAM).
Memory needs to be tested outside of Windows, so memtest86+
is run from a bootable CD.
To make a bootable CD with memtest86+
- Extract the downloaded zip file:
- Right-click on the zip file and choose Extract all. (Windows XP ... other Windows versions may have different wording.)
The contents of the zip file (the .ISO image file) will be extracted to a folder in the same location as your zip file.
- Burn the .ISO image to CD: If you do not already have a suitable burning program for writing .ISO images to disc ...
- Download and install ImgBurn.
- Ensure that you UN-check the box agreeing to install the Ask toolbar during the installation.
- Place a new (blank) CD disc in the drive tray.
- Choose Write image file to disc.
- Under Source, click on the Browse button: Navigate to and select the .ISO file that you wish to burn.
- Place a check-mark in the box beside Verify.
- When the CD has been burned and verified as successful, it will be bootable.
Boot from the newly created CD.
- You may need to configure BIOS or the Boot Menu to boot first from the CD.
- memtest86+ will begin running automatically: You need do nothing else at this time.
- Allow memtest86+ to run un-interrupted.
See the screenshots in this informative link: Diagnose with Memtest86+
There MUST be NO
- If you see an error, stop the test.
- Then proceed to test each stick of RAM separately to sort the good from the bad.
test for some confidence in the result, should be 7 full passes
(each "pass" is a series of different types of tests), with NO
- Allow memtest86+ to run for 24 hours for maximum confidence in the test result.
memtest86+ will continue running until you stop it:
- Press the <ESCAPE> key to re-boot the computer, removing the memtest86+ CD.
Reference: Overclockers forums Memtest86+ Guide/How To'shttp://www.overclockers.com/forums/showthread.php?t=409152
BTW: I have become quite ill over the past few weeks and I may have trouble continuing to assist with your problem. If that is the case I will request that another staff member continue to assist in my absence. In the meantime, I will continue to do what I can for you.
Edited by AustrAlien, 26 June 2012 - 04:49 AM.