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I fixed an issue, the wrong way


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#1 Sixtwentyfour

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Posted 04 June 2012 - 07:04 PM

So recently I had a very frustrating issue with my pc being at 100 percent memory usage all of the time. I did post in the am I infected forum and recieved a number of steps to take, but with the pc as slow as it was, I decided to try and fix it myself. I have seemingly fixed it, but not the right way and I am lost as to how to move forward.

I used process explorer to find that System was using 99 percent cpu (Not system idle process) and then right clicked and went to properties to find two threads were split 50/50 in memory usage. One was the windows kernel file, and the other was something called rimspe64.sys+08.... some jargon. That is to my understanding a normal windows driver found in system32/drivers. By clicking on the properties of that thread It seemed to be associated with a device that came up in my device manager "Ricoh memory stick disk device". I have no idea what that is but I attempted to disable and uninstall it. Upon restart it was still there. (under disk drives in device manager). Also, during this whole time my pc was randomly making the usb device disconnet/reconnect sounds.

So in safe mode, I just moved rimspe64.sys from the drivers folder, to my desktop. Also, I turned off usb and usb sleep in charge in my boot menu. There was no immediate effect but I restarted, am now in normal mode and the pc is functioning properly. I am assuming this cannot be a permnanent fix as other things need to use that driver and was wondering how to move forward.

The Ricoh memory stick disk device no longer shows up under disk drives in device manager, I am afraid to move the .sys file back, and was just wondering if anyone knew how i should proceed or what tools I should run/ actions I should take?

Thanks for any help and I was unsure where to post this, I hope this was the correct forum.

Edited by Sixtwentyfour, 04 June 2012 - 07:05 PM.


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#2 cryptodan

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Posted 04 June 2012 - 07:35 PM

I would look for possible driver updates for that device, and install them.

#3 Queen-Evie

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Posted 04 June 2012 - 07:37 PM

I did post in the am I infected forum and recieved a number of steps to take, but with the pc as slow as it was, I decided to try and fix it myself.



Your Am I Infected topic is here:
http://www.bleepingcomputer.com/forums/topic455219.html/

Since you decided not to follow the advice given to you there and decided to try to fix it yourself are you not going to follow up in AII? If not, the topic can be closed.

#4 Sixtwentyfour

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Posted 04 June 2012 - 07:40 PM

I would look for possible driver updates for that device, and install them.


I tried doing it through device manager, and it said the drivers were up to date. Also, I don't know what that device is, I don't even own anything made by Ricoh, furthermore it seems to have finally disappeared from my system.

I am thinking that it was constantly using the rimspe64 diver, and so it would not uninstall until I moved the driver. I don't know if that makes any sense though because I don't really know how these things work.

I did post in the am I infected forum and recieved a number of steps to take, but with the pc as slow as it was, I decided to try and fix it myself.



Your Am I Infected topic is here:
http://www.bleepingcomputer.com/forums/topic455219.html/

Since you decided not to follow the advice given to you there and decided to try to fix it yourself are you not going to follow up in AII? If not, the topic can be closed.


I don't know what you are asking, but yes you can close the am I infected topic.

#5 cryptodan

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Posted 04 June 2012 - 07:43 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#6 Sixtwentyfour

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Posted 04 June 2012 - 08:15 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.


http://speccy.piriform.com/results/KT2tjaMTjJfVC6iJ3H3qOEe

#7 cryptodan

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Posted 05 June 2012 - 02:03 AM

Does your computer have a card reader on the side? If it does, then that is why you had a ricoh device driver.




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