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External HDD, noise at start up


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#1 FlyerX

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Posted 04 June 2012 - 05:40 PM

Good afternoon guys!

i have a 320gb WD Caviar Blue with an external usb enclosure.

When i turn it on, at start up, it makes a noise that i want to know if its normal.

here a video where you can appreciate the noise at start-up;
http://youtu.be/No--XtKcD6M

Smart data seems ok, does not overheat and perform well.

Edited by FlyerX, 04 June 2012 - 05:42 PM.


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#2 FlyerX

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Posted 06 June 2012 - 09:15 AM

can somebody help me?

#3 rotor123

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Posted 07 June 2012 - 12:30 PM

Hi
To be honest I couldn't really hear the noise.

However I will say that I have a couple of external drives that have made a certain noise when powered up since new.

If the drive has always made that noise since new I personally would not be worried, however I am not you. I suggest you contact Western Digital Tech Support via Email or On the phone and let them listen to the noise.

Or pull the drive and connect it internally and then run the Western Digital Diagnostics short and long tests for a more definitive answer. Smart data may not be telling the whole tale. For example bad sectors if they haven't been accessed yet won't show.

Go here, http://support.wdc.com/product/download.asp?lang=en#2 find your drive and download the WD Diagnostics.

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#4 FlyerX

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Posted 07 June 2012 - 10:19 PM

Thank you a lot fr your answer

(i wonder why so many people doesnt hear anything when something with a small noise is uploaded to youtube? even when i amplified the noise 3 times, it's me or i use too much the isolated headphones?) (it can be heard between sec 6 and 8, four clicks)

Edited by FlyerX, 07 June 2012 - 10:21 PM.


#5 rotor123

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Posted 08 June 2012 - 09:49 AM

Well the other problem with hearing a recording is that sometimes the level of the noise as heard live is important too. What you hear in a recording for level has no relation to what you'd hear in person as it depends on the processing to make the recording and what level you play it back at.

One possibility is that the power supply is slowing down the spin-up of the drive. You would have to hook it up internal and see if that makes a difference.

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#6 coxchris

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Posted 08 June 2012 - 01:27 PM

I do actually hearing the noise for a min or to.

On my System I hear that noise about 1-2 times a month that is because its Powering on to work or preparing to seek the data on that hard drive it normal

When you have a enclosure powering up its does that because its powering on to spin up the drive.

If you heard clicking like Than you replace the hard drive but that is not the case in this scenario

Do you have any problems with this hard drive? If not I will say it normal but if you want to verify that the drive is normal please follow rotor123 suggestions

I thank you for the video its helps the troubleshooting process

Edited by coxchris, 08 June 2012 - 01:29 PM.

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#7 FlyerX

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Posted 10 June 2012 - 05:28 PM

Thanks for the answer. i understand the difference between live and recorded sound, usually many people have the youtube video sound below mid, i notice i didnt heard it either.. the volume was below 50... anyway....

it does that as internal too, and i dont think it's a spin up and down related because it's clicking sound, it's like if it were looking for something and then it finds it. the disct is perfectly normal, fast and cool (with a fan attached to the enclosure, barely reach the 42celcius in the most intense situation), i just wanted to make sure because i am using that hdd for backup




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