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11 replies to this topic

#1 goal

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Posted 03 June 2012 - 12:36 PM

Afew days ago, my search browser was changed to a conduit.search.com and my search bar a Whitesmoke US search bar, which i did not change it to. After deleting them from my browser, everything went fine. Until recently, my IE has been running slow (the browser which had conduit) and page keeps being unexpectedly closing and recovering, worst of all, randomly closing (my Firefox doesn't seem to have problems but it did have the Whitesmoke US search). Also, every time i start up my computer, the installing new hardware wizard pops up, wanting me to install UNKNOWN. Please help.

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#2 boopme

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Posted 03 June 2012 - 02:00 PM

Welcome,lets look at some logs.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.




Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click on Change Parameters
  • Put a check in the box of Detect TDLFS file system
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 goal

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Posted 04 June 2012 - 06:34 PM

Result.txt
MiniToolBox by Farbar Version: 04-06-2012
Ran by GO (administrator) on 04-06-2012 at 19:01:48
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Belkin Surf & Share Wireless USB Adapter = Wireless Network Connection 5 (Connected)
Broadcom NetXtreme 57xx Gigabit Controller = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp

# Interface IP Configuration for "Wireless Network Connection 5"

set address name="Wireless Network Connection 5" source=dhcp
set dns name="Wireless Network Connection 5" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 5" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : AGE-FAE103-01

Primary Dns Suffix . . . . . . . : age.msu.edu

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : age.msu.edu

gateway.2wire.net



Ethernet adapter Local Area Connection 2:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller

Physical Address. . . . . . . . . : 00-18-8B-27-DE-61



Ethernet adapter Wireless Network Connection 5:



Connection-specific DNS Suffix . : gateway.2wire.net

Description . . . . . . . . . . . : Belkin Surf & Share Wireless USB Adapter

Physical Address. . . . . . . . . : 94-44-52-13-D1-64

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.75

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Monday, June 04, 2012 5:45:21 PM

Lease Expires . . . . . . . . . . : Tuesday, June 05, 2012 5:45:21 PM

Server: home
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.225.33, 74.125.225.34, 74.125.225.35, 74.125.225.36
74.125.225.37, 74.125.225.38, 74.125.225.39, 74.125.225.40, 74.125.225.41
74.125.225.46, 74.125.225.32



Pinging google.com [74.125.225.70] with 32 bytes of data:



Reply from 74.125.225.70: bytes=32 time=51ms TTL=54

Reply from 74.125.225.70: bytes=32 time=36ms TTL=54



Ping statistics for 74.125.225.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 36ms, Maximum = 51ms, Average = 43ms

Server: home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 72.30.38.140, 98.139.183.24, 209.191.122.70



Pinging yahoo.com [72.30.38.140] with 32 bytes of data:



Reply from 72.30.38.140: bytes=32 time=82ms TTL=51

Reply from 72.30.38.140: bytes=32 time=136ms TTL=51



Ping statistics for 72.30.38.140:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 82ms, Maximum = 136ms, Average = 109ms

Server: home
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 18 8b 27 de 61 ...... Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
0x10004 ...94 44 52 13 d1 64 ...... Belkin Surf & Share Wireless USB Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.75 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.75 192.168.1.75 25
192.168.1.75 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.75 192.168.1.75 25
224.0.0.0 240.0.0.0 192.168.1.75 192.168.1.75 25
255.255.255.255 255.255.255.255 192.168.1.75 2 1
255.255.255.255 255.255.255.255 192.168.1.75 192.168.1.75 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/04/2012 05:02:52 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (06/04/2012 05:02:51 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

Error: (06/04/2012 07:36:54 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (06/04/2012 07:36:53 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

Error: (06/03/2012 06:05:59 PM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (06/03/2012 01:20:15 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module mshtml.dll, version 8.0.6001.19222, fault address 0x00095a62.
Processing media-specific event for [iexplore.exe!ws!]

Error: (06/03/2012 10:06:01 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.

Error: (06/03/2012 10:06:00 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

Error: (06/03/2012 10:01:31 AM) (Source: Application Hang) (User: )
Description: Hanging application rundll32.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/03/2012 09:59:32 AM) (Source: AutoEnrollment) (User: )
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted.
Enrollment will not be performed.


System errors:
=============
Error: (06/04/2012 07:01:55 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/04/2012 07:01:54 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/04/2012 07:01:54 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/04/2012 07:01:54 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/04/2012 07:01:53 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/04/2012 07:01:53 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/04/2012 07:01:53 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/04/2012 07:01:52 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/04/2012 07:01:52 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/04/2012 07:01:52 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058


Microsoft Office Sessions:
=========================
Error: (06/04/2012 05:02:52 PM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (06/04/2012 05:02:51 PM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: The specified domain either does not exist or could not be contacted.

Error: (06/04/2012 07:36:54 AM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (06/04/2012 07:36:53 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: The specified domain either does not exist or could not be contacted.

Error: (06/03/2012 06:05:59 PM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (06/03/2012 01:20:15 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702mshtml.dll8.0.6001.1922200095a62

Error: (06/03/2012 10:06:01 AM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.

Error: (06/03/2012 10:06:00 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: The specified domain either does not exist or could not be contacted.

Error: (06/03/2012 10:01:31 AM) (Source: Application Hang)(User: )
Description: rundll32.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (06/03/2012 09:59:32 AM) (Source: AutoEnrollment)(User: )
Description: local system0x8007054bThe specified domain either does not exist or could not be contacted.


=========================== Installed Programs ============================

Adobe Acrobat 7.0 Standard (Version: 7.1.0)
Adobe Acrobat 7.1.0 Standard (Version: 7.1.0)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Apple Software Update (Version: 1.0.0.7)
ATI Control Panel (Version: 6.14.10.5155)
ATI Display Driver (Version: 8.142-050531a-024137C-Dell)
AVG Anti-Spyware 7.5
Belkin Connect Wireless USB Adapter (Version: 1.0.0.3)
Bing Rewards Client Installer (Version: 16.0.345.0)
Broadcom Advanced Control Suite (Version: 8.20.01)
Broadcom Gigabit Integrated Controller (Version: 8.10.07)
CCleaner (Version: 3.18)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
ESET Online Scanner v3
GCalc 3
Google Update Helper (Version: 1.3.21.111)
HiJackThis (Version: 1.0.0)
HP Officejet Pro 8500 A910 Basic Device Software (Version: 22.50.231.0)
HP Officejet Pro 8500 A910 Help (Version: 140.0.2.2)
HP Officejet Pro 8500 A910 Product Improvement Study (Version: 22.50.231.0)
HP Update (Version: 5.002.006.003)
I.R.I.S. OCR (Version: 12.3.4.0)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 32 (Version: 6.0.320)
Juniper Networks Setup Client (Version: 2.1.2.5973)
Juniper Networks Setup Client Activex Control (Version: 2.1.1.1)
Macromedia Contribute 3.11 (Version: 3.11.0.2419)
Macromedia Dreamweaver 8 (Version: 8.0.0.2734)
Macromedia Extension Manager (Version: 1.7.240)
Macromedia Fireworks 8 (Version: 8.0.0.777)
Macromedia Flash 8 (Version: 8.00.0000)
Macromedia Flash 8 Video Encoder (Version: 1.00.0000)
Macromedia Flash Player 8 (Version: 8.0.22.0)
Macromedia Flash Player 8 Plugin (Version: 8.0.22.0)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
MapleStory
MGI PhotoSuite 8.1 (Remove Only)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft XML Parser and SDK (Version: 4.10.9404.0)
Mozilla Firefox 12.0 (x86 en-US) (Version: 12.0)
Mozilla Maintenance Service (Version: 12.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
Nexon Game Manager
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Pando Media Booster (Version: 2.6.0.7)
PhotoFiltre
PowerDVD 5.7
PrintKey2000
QuickTime (Version: 7.1.3.100)
Roxio DLA (Version: 5.2.0)
Roxio Express Labeler (Version: 2.1.0)
Roxio RecordNow Audio (Version: 2.0.4)
Roxio RecordNow Copy (Version: 2.0.4)
Roxio RecordNow Data (Version: 2.0.4)
SmartFTP Client (Version: 2.5.1006.10)
Sunbelt Enterprise Agent (Version: 3.1.2775)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.5.0530.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 11
Windows Presentation Foundation (Version: 3.0.6920.0)
WinSCP 4.0.4 (Version: 4.0.4)
XML Paper Specification Shared Components Pack 1.0

========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 2046.07 MB
Available physical RAM: 1463.83 MB
Total Pagefile: 3939.16 MB
Available Pagefile: 3534.2 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.98 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:74.47 GB) (Free:49.91 GB) NTFS
3 Drive d: () (Fixed) (Total:74.47 GB) (Free:74.11 GB) NTFS

========================= Users: ========================================

User accounts for \\AGE-FAE103-01

Alexander GO HelpAssistant
SUPPORT_388945a0 TechService Vivian


**** End of log ****

TDSSKILLER did not find anything suspicious
Malwarebytes Did not find anything
Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.06.04.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
GO :: AGE-FAE103-01 [administrator]

6/4/2012 7:10:10 PM
mbam-log-2012-06-04 (19-10-10).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 353884
Time elapsed: 15 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 boopme

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Posted 04 June 2012 - 07:00 PM

Are you on a router? Are other machines on it,if so are they redirecting?

Do you use Firefox?

What is your antivirus?

Did you run the ESET online scan recently? Did it remove anything?

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).

Open TDSS again.. this time just click start scan.

Edited by boopme, 04 June 2012 - 07:00 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 goal

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Posted 05 June 2012 - 03:42 PM

no, i have not had any redirects

I use both firefox and IE (firefox does not seem affected, leading my to believe that i might just need to reinstall my IE)

GooredFix by jpshortstuff (03.07.10.1)
Log created at 16:28 on 05/06/2012 (GO)
Firefox version 12.0 (en-US)

========== GooredScan ==========

(none)

========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [03:26 05/05/2012]
{AB2CE124-6272-4b12-94A9-7303C7397BD1} [16:22 04/09/2011]
{CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} [17:31 05/05/2012]

C:\Documents and Settings\GO\Application Data\Mozilla\Firefox\Profiles\xlp0dkhm.default\extensions\
(none)

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [01:42 17/10/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [17:30 05/05/2012]

---------- Old Logs ----------
GooredFix[20.28.15_05-06-2012].txt

-=E.O.F=-

TDSS KILLER did not find anything

#6 boopme

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Posted 05 June 2012 - 06:20 PM

Do you see any unknown device in the Device Manager
If you have any external devices connected (USB, firewire, etc) try disconnecting them.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.

Edited by boopme, 05 June 2012 - 06:21 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 goal

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Posted 07 June 2012 - 02:53 PM

i did not find any usb plugged in, and the device wizard stopped popping up

ESET picked up 6 things

C:\Documents and Settings\Dan\Application Data\Mozilla\Firefox\Profiles\rmfxrtm0.default\extensions\jaifatdqfa@jaifatdqfa.org.xpi JS/Redirector.NBX trojan
C:\Documents and Settings\goaluel\Application Data\Mozilla\Firefox\Profiles\voqb2ll1.default\extensions\jaifatdqfa@jaifatdqfa.org.xpi JS/Redirector.NBX trojan
C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\nl5dzqpl.default\extensions\jaifatdqfa@jaifatdqfa.org.xpi JS/Redirector.NBX trojan
C:\Documents and Settings\Sheena\Application Data\Mozilla\Firefox\Profiles\v1b1vb99.default\extensions\jaifatdqfa@jaifatdqfa.org.xpi JS/Redirector.NBX trojan
C:\Documents and Settings\Soil Test\Application Data\Mozilla\Firefox\Profiles\zdswr1va.default\extensions\jaifatdqfa@jaifatdqfa.org.xpi JS/Redirector.NBX trojan
C:\Documents and Settings\TechService\Application Data\Mozilla\Firefox\Profiles\wta4638j.default\extensions\jaifatdqfa@jaifatdqfa.org.xpi JS/Redirector.NBX trojan

#8 boopme

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Posted 07 June 2012 - 08:35 PM

How is it running now?

Note for below... you want this one

Windows x86 Offline (32-bit) 20.08 MB jre-7u4-windows-i586.exe


Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
    64-bit OS users, should read: Which Java download should I choose for my 64-bit Windows operating system?
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u4-windows-i586.exe (or jre-7u4-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered any unwanted software or toolbars during installation, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 goal

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Posted 09 June 2012 - 09:06 PM

The only Java that pops up in add/remove programs is Java™ 6 Update 32 (so I didn't delete it)
and i installed the new JRE 7

#10 boopme

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Posted 09 June 2012 - 09:15 PM

Thats now the old one to delete and reboot after
Java™ 6 Update 32 (Version: 6.0.320)
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 goal

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Posted 12 June 2012 - 04:40 PM

ok i deleted the old Java

#12 boopme

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Posted 15 June 2012 - 08:12 PM

All's good here now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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