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Blue screen


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#1 Duncan1892

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Posted 03 June 2012 - 05:30 AM

Hello

The laptop is an acer Aspire 5670 with windows xp

It tries to load up windows but it wont and starts up again after a blue screen which i cannot read cos it shows too fast and then reboots. Before the blue screen i have options safe mode, last known configuration that worked, start windows normally all of which do not work and i get the same result

Please help! There is another challenge to this. I have discovered that the cd-rom wont open.

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#2 Allan

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Posted 03 June 2012 - 06:10 AM

One of the options on that advanced boot menu should be "disable restart on error (or system failure". Choose that option, reboot, and tell us EVERYTHING the blue screen says.

Also, What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#3 Duncan1892

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Posted 03 June 2012 - 07:49 AM

The options are

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last known good configuration (your most recent settings that worked)

start windows normally


I've managed to glimpse in the blue screen unmountable_boot_volume. It lasts less than a second.

#4 Duncan1892

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Posted 03 June 2012 - 08:06 AM

ok got it now. i pressed F5 on startup

UNMOUNTABLE_BOOT_VOLUME

*** STOP 0x000000ED (0x8A6699E0,0xC00000006, 0x00000000, 0x000000000)

also I've discovered the cd-rom player works.. <_< I just had to insert a cd in the slot.. so, i've put in the xp recovery console cd but when i type R it doesnt correct any errors. If I try to setup windows it gets me to the point where the EULA is missing so cant get further

Edited by Duncan1892, 03 June 2012 - 09:36 AM.


#5 InadequateInfirmity

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Posted 03 June 2012 - 12:14 PM

See this post here I think this may solve your issue.
http://www.bleepingcomputer.com/forums/topic393442.html/page__view__findpost__p__2220389

#6 Duncan1892

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Posted 03 June 2012 - 02:03 PM

I had already the slacko puppy Live CD so I did the following

Using a working computer:
There are many options to use for a LIVE CD: Try Puppy Linux (download file size 128 MB)
When you have downloaded the ISO image, burn it to a CD using ImgBurn (choose "Write image file to disc"). The CD will be bootable.

Now to work on your problematic computer:
Boot from the Puppy Linux CD. You will be able to navigate to all the files on your HDD.

Off-line system restore using a LIVE CD

:step1: Navigate to C:\System Volume Information\
Inside that folder you will see a folder with a name beginning with "restore" followed by a long alpa-numeric code in brackets. Inside the "restore<bracketed long alpa-numeric code>" folder you will see a number of folders named "RP<3 digit number>". Choose the highest number: That is your most recent System Restore point.
Open the "RP<highest number>" folder and inside that you will see another folder called "snapshot". Finally, open the "snapshot" folder and you will be at this address ...
C:\System Volume Information\restore<bracketed long alpha-numeric code>\RP<highest number>\snapshot

Locate the 5 files that you need to copy from within the snapshot folder:

_REGISTRY_MACHINE_SYSTEM
_REGISTRY_MACHINE_SOFTWARE
_REGISTRY_MACHINE_SECURITY
_REGISTRY_MACHINE_SAM
_REGISTRY_USER_.DEFAULT



Copy these 5 files from here, and paste into the "config" folder at following location ...
C:\Windows\System32\config <<< folder


:step2: In the "config" folder at C:\Windows\System32\config, locate the current registry hive files ...

system
software
security
sam
default


.... and re-name them by appending .old to the filename, so that they now look like this ....

system.old
software.old
security.old
sam.old
default.old



:step3: Still in the "config" folder at C:\Windows\System32\config
Re-name the files that you copied from the restore point:

_REGISTRY_MACHINE_SYSTEM ... rename to SYSTEM
_REGISTRY_MACHINE_SOFTWARE ... rename to SOFTWARE
_REGISTRY_MACHINE_SECURITY ... rename to SECURITY
_REGISTRY_MACHINE_SAM ...rename to SAM
_REGISTRY_USER_.DEFAULT .... rename to DEFAULT (You MUST remove the dot in front of DEFAULT)


But I got the same result. blue screen UNMOUNTABLE_BOOT_VOLUME

#7 Duncan1892

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Posted 03 June 2012 - 03:34 PM

ok I've done also CHKDSK
and here's the results

CHKDSK is verifying files (stage 1 of 3) ...
Deleted corrupt attribute list entry
with type code 160 in file 129113.
Deleting corrupt attribute record (160, $I30)
from file record segment 169869.
File from record segment 154284 is unreadable.
File from record segment 154285 is unreadable.
File from record segment 154286 is unreadable.
File from record segment 154287 is unreadable.
Deleted corrupt attribute list entry
with type code 160 in file 184834.
File verification completed.
Deleting orphan file record segment 33239.
CHKDSK is verifying indexes (stage 2 of 3) ...
Correcting error in index ĢI30 for file 129113.
Correcting error in index ĢI30 for file 129113.
Sorting index ĢI30 in file 129113.
Correcting error in index ĢI30 for file 184834.
An unspecified error occurred.
...
Checking file system on D:
The type of the file system is NTFS.
Volume label is Data.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3) ...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3) ...
Index veirification completed.
CHKDSK is verifying security descriptors (stage 3 of 3) ...
Security descriptor verification completed.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.

10490412 KB total disk space.
5181636 KB in 126 files.
176 KB in 53 indexes.
0 KB in bad sectors.
64776 KB in use by the system.
54512 KB occupied by the log file.
5243824 KB available on disk.

4096 bytes in each allocation unit.
2622603 total allocation units on disk.
1310965 allocation units available on disk.
.
X:\>

#8 InadequateInfirmity

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Posted 03 June 2012 - 04:35 PM

Hopefully this link will help you,I havent had time to look up your stop code but the link below will explain.

http://www.aumha.org/a/stop.php

Edited by InadequateInfirmity, 03 June 2012 - 04:35 PM.


#9 Duncan1892

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Posted 04 June 2012 - 09:36 AM

Problem solved..

My solution is stick in the recovery console cd, when you get the message

Microsoft Windows® Recovery Console

The Recovery Console provides system repair and recovery functionality.
Type EXIT to exit the Recovery Console and restart the computer.


just ignore exit and type CHKDSK /r and let it run for ... 3 hours!!!
At one point it got to 70% and then back to 50% :o
In the end it had fixed some errors, type EXIT it will restart, Start Windows normally

thanks everyone for your advice.




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