Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get online
Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.
Please download MiniToolBox
, save it to your desktop and run it.
Checkmark the following checkboxes:
- Flush DNS
- Report IE Proxy Settings
- Reset IE Proxy Settings
- Report FF Proxy Settings
- Reset FF Proxy Settings
- List content of Hosts
- List IP configuration
- List last 10 Event Viewer log
- List Installed Programs
- List Users, Partitions and Memory size.
- List Minidump Files
and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note:
When using "Reset FF Proxy Settings" option Firefox should be closed.