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Laggy laptop


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#1 J30

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Posted 02 June 2012 - 06:29 PM

Hello, I was referred here by another member of this forum

http://www.bleepingcomputer.com/forums/topic453663.html/page__st__30__gopid__2718513#entry2718513

Who believes I have failing modules. To recap, we thought it was a malware issue, but this doesn't seem to be a problem anymore. There was spontaneously lag on my toshiba satellite laptop about 1 month ago. Boot up is slow, running programs is slow (especially if I'm doing more than one thing at a time). Even the Windows welcome screen music is "dragging out". Thank you in advance for your help.

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#2 cryptodan

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Posted 02 June 2012 - 06:39 PM

Just looked over your malware topic, and you did a pretty good job.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

Also can you rerun Minitoolbox again in case you have removed the results file and post here.

also the below scan will test your memory, so I would like for you to run it at least 3 passes but no more then 7.


How to Test your RAM



Guide Overview

The purpose of this guide is to teach you how to check whether your system's RAM (Ramdom Access Memory) is working properly. Bad RAM can lead to a whole host of problems, often which do not appear to have a single cause -- appearing as systemwide glitches, blue screens, and other system trouble. MemTest86+ provides a very good detection mechanism for failed RAM, and is about as good a test you get short of actually replacing the module itself.

Tools Needed
Please perform these steps from a separate, working, machine.Perform these steps on the problem machine.
  • Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive. If you are unable to force a CDRom boot, reply with the make and model of your machine and I should be able to get you exact instructions.
  • If you've done it correctly, MemTest86+ will start to run automaticly, as shown below:
    Posted Image
  • If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
    Posted Image

    On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. Memtest will run forever until power is pulled on the machine.
  • Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:
    Posted Image
  • Hard-Reset the machine, removing the MemTest disk in the process.
If you didn't get an error screen, Congratulations! :)

Compliments of Billy O'Neal.

#3 J30

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Posted 03 June 2012 - 12:09 PM

http://speccy.piriform.com/results/JDNESjEFOv8MksVUkOamLZd

#4 cryptodan

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Posted 03 June 2012 - 03:26 PM

Please download and run Temp File Cleaner, and also try and free up some hard drive space. You are at the cusp of the point where windows will start to struggle.

#5 J30

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Posted 04 June 2012 - 01:56 AM

all right

http://speccy.piriform.com/results/uiFIdMko2pItNIIZsVlMk22

#6 cryptodan

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Posted 04 June 2012 - 09:28 AM

Only thing I see is low RAM and a slow CPU. Also the ASK Toolbar, can you remove it.

#7 J30

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Posted 04 June 2012 - 12:37 PM

i think i removed the updater. Now that I know this isn't a malware issue, I can see that the CPU is slow, and as you say low RAM. I guess my concern is that this was very spontaneous, everything worked fine and suddenly started running very slowly.

#8 cryptodan

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Posted 04 June 2012 - 04:06 PM

A recent update from Windows could have caused this issue.

#9 J30

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Posted 04 June 2012 - 05:24 PM

It did seem to happen right after an update...any way I can figure out which one? I'm not sure of the date when this started acting up, but I think I could narrow it down. I did have an update recently that would say it installed, but would always tell me shortly after that it didn't...

#10 cryptodan

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Posted 04 June 2012 - 05:28 PM

Look in your history, and remove one at a time and reboot then reinstall one at a time and see which one has issues.

#11 J30

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Posted 04 June 2012 - 11:45 PM

I removed all of the updates up to when I started having problems, still no luck. I also tried to do different system restores as well, but they wouldn't complete (in safe mode, too).




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