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Win 7 Problems


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15 replies to this topic

#1 PeterMax

PeterMax

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Posted 02 June 2012 - 02:11 AM

Mod Edit: Split from http://www.bleepingcomputer.com/forums/topic455636.html - Hamluis.

Sounds a bit familiar - I've just "lost" all my restore points, Win 7 64bit saying that none were ever made(!), and Windows Update won't function, saying that the service isn't running (altho it certainly is). Scanned fully with AVG, Spybot, MBAM and Super Anti-Spyware, all reporting no infections. Any other sightings like this?

Edited by hamluis, 02 June 2012 - 08:21 AM.
PM sent new OP - Hamluis.


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#2 InadequateInfirmity

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Posted 02 June 2012 - 06:07 PM

Please download the windows all in one repair tool.
http://majorgeeks.com/downloadget.php?id=7141&file=15&evp=18a37c9c3804bd022748a38eb328614e
Make sure all the settings are the same in the screen shots That I have uploaded for you. Make sure and back up your registry also create a restore point.This is standard for any registry adjustments.


[attachment=124560:all in one repair.JPG]

The Screen Shot below are the settings which need to be ticked prior to running this tool.


[attachment=124561:all.JPG]

Make sure when you run this tool that it is the only thing that you run close everything including your browser for best chance of this program doing its job.When done the program should automatically reboot your machine if not then please do so.Another thing please include the following logs in your next reply.


Please download FarbarServiceScanner and run it on the computer with the issue.


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.


Please download MINITOOLBOX and run it.

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

#3 PeterMax

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Posted 02 June 2012 - 11:40 PM

Thanks for your response II. Ran the all-in-one repair tool as suggested, all OK. No effect on problems as reported.
Following are the Farbar and MiniToolbox logs, hope they mean something to you! (Note: I re-ran MiniToolbox after
re-enabling my modem, that I had turned off).


Farbar Service Scanner[/b] Version: 27-05-2012
Ran by Peter (administrator) on 03-06-2012 at 13:31:57
Running from "F:\Applications\Bleeping Tools"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


MiniToolBox by Farbar Version: 14-01-2012
Ran by Peter (administrator) on 03-06-2012 at 13:34:27
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================




127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Hero
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
Physical Address. . . . . . . . . : E0-CB-4E-2C-58-B1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-CB-4E-2C-5F-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A7CD6959-3D20-4019-B168-246E76A7A2B4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{94E422E0-93DF-4D85-B00A-1D36A9247B50}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
13...e0 cb 4e 2c 58 b1 ......Realtek PCIe GBE Family Controller #2
10...e0 cb 4e 2c 5f 55 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/02/2012 04:00:02 PM) (Source: SDWinSec.exe) (User: )
Description: The service process could not connect to the service controller

Error: (06/02/2012 03:36:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHLWAPI.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9ab
Exception code: 0xc0000005
Fault offset: 0x0000000000007306
Faulting process id: 0x86c
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3

Error: (06/02/2012 03:20:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
Exception code: 0xc0000005
Fault offset: 0x0000000000001098
Faulting process id: 0xb24
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (05/04/2012 05:55:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (05/02/2012 04:56:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (05/01/2012 04:29:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (04/28/2012 04:10:19 PM) (Source: Application Hang) (User: )
Description: The program PhotoshopElementsEditor.exe version 8.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 9a8

Start Time: 01cd25096db330be

Termination Time: 39671

Application Path: C:\Program Files (x86)\Adobe\Photoshop Elements 8.0\PhotoshopElementsEditor.exe

Report Id: ea1820a5-90fc-11e1-bf96-e0cb4e2c5f55

Error: (04/26/2012 05:44:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (04/25/2012 11:51:26 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (04/24/2012 06:03:20 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (06/03/2012 01:26:32 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TfSysMon

Error: (06/03/2012 01:26:12 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
%%1058

Error: (06/03/2012 01:26:12 PM) (Source: Service Control Manager) (User: )
Description: The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.

Error: (06/03/2012 01:26:12 PM) (Source: Service Control Manager) (User: )
Description: The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.

Error: (06/03/2012 01:24:46 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (06/03/2012 01:12:03 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TfSysMon

Error: (06/03/2012 01:11:02 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (06/03/2012 00:59:12 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TfSysMon

Error: (06/03/2012 00:55:00 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (06/03/2012 00:23:07 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort3.


Microsoft Office Sessions:
=========================
Error: (06/02/2012 04:00:02 PM) (Source: SDWinSec.exe)(User: )
Description: The service process could not connect to the service controller

Error: (06/02/2012 03:36:49 PM) (Source: Application Error)(User: )
Description: explorer.exe6.1.7601.175674d672ee4SHLWAPI.dll6.1.7601.175144ce7c9abc0000005000000000000730686c01cd4083ae55c842C:\Windows\explorer.exeC:\Windows\system32\SHLWAPI.dll23659ece-ac79-11e1-9db3-e0cb4e2c5f55

Error: (06/02/2012 03:20:37 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4DUI70.dll6.1.7600.163854a5bdf25c00000050000000000001098b2401cd40779fdf7991C:\Windows\Explorer.EXEC:\Windows\system32\DUI70.dlle00ac822-ac76-11e1-9db3-e0cb4e2c5f55

Error: (05/04/2012 05:55:07 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (05/02/2012 04:56:49 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (05/01/2012 04:29:49 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (04/28/2012 04:10:19 PM) (Source: Application Hang)(User: )
Description: PhotoshopElementsEditor.exe8.0.0.09a801cd25096db330be39671C:\Program Files (x86)\Adobe\Photoshop Elements 8.0\PhotoshopElementsEditor.exeea1820a5-90fc-11e1-bf96-e0cb4e2c5f55

Error: (04/26/2012 05:44:07 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (04/25/2012 11:51:26 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (04/24/2012 06:03:20 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8


=========================== Installed Programs ============================

3DMark Vantage (Version: 1.0.3.1)
Adobe AIR (Version: 3.2.0.2070)
Adobe Digital Editions
Adobe Flash Player 10 ActiveX (Version: 10.3.181.26)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.2.202.233)
Adobe Photoshop Elements 8.0 (Version: 8.0)
Adobe Reader X (10.1.3) (Version: 10.1.3)
AI Suite (Version: 1.05.39)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 3.3.0.69)
Apple Software Update (Version: 2.1.3.127)
ASUS Gamer OSD (Version: 3.07.0210)
ASUS Smart Doctor (Version: 5.54)
ASUS VGA Driver (Version: 3.0.0.1)
ATI AVIVO64 Codecs (Version: 10.12.0.00210)
ATI Catalyst Install Manager (Version: 3.0.795.0)
ATI Catalyst Registration (Version: 3.00.0000)
AVG 2012 (Version: 12.0.1913)
AVG 2012 (Version: 12.0.2425)
AVG 2012 (Version: 2012.0.1913)
Bonjour (Version: 2.0.4.0)
Borders (Version: 1.9)
calibre (Version: 0.8.45)
Cargo! - The quest for gravity
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.0930.2237.38732)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0930.2237.38732)
Catalyst Control Center InstallProxy (Version: 2010.0930.2237.38732)
ccc-core-static (Version: 2010.0930.2237.38732)
ccc-utility64 (Version: 2010.0930.2237.38732)
CCC Help English (Version: 2010.0930.2236.38732)
Cogs
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Deus Ex: Human Revolution
Diskeeper 2010 Pro Premier (Version: 14.0.909.64)
Dropbox (Version: 1.2.48)
EPU-6 Engine (Version: 1.02.04)
EVE Online (remove only)
EVEMon (Version: 1.6.1.3611)
Fallout: New Vegas
Futuremark SystemInfo (Version: 3.21.2.1)
Google Earth (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.111)
Internode Monthly Usage Meter 8.1z
iTunes (Version: 10.1.0.56)
L.A. Noire: The Complete Edition
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Monkey Island 2: Special Edition
Mozilla Firefox 11.0 (x86 en-GB) (Version: 11.0)
Mozilla Thunderbird 12.0.1 (x86 en-GB) (Version: 12.0.1)
NEC Electronics USB 3.0 Host Controller Driver (Version: 1.0.14.0)
NoteBurner 2.31
Nuance PDF Reader (Version: 6.00.0046)
NVIDIA PhysX v8.10.29 (Version: 8.10.29)
Offspring Fling! (Version: 1.0.0)
Paragon Hard Disk Managerô 2011 Suite (Version: 90.00.0003)
PC Probe II (Version: 1.04.82)
Photodex Presenter
Platform (Version: 1.34)
ProShow Gold
QuickTime (Version: 7.71.80.42)
Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0005)
Rockstar Games Social Club (Version: 1.0.6.1)
SAMSUNG USB Driver for Mobile Phones (Version: 1.3.1600.0)
SIW version 2010.04.28 (Version: 2010.04.28)
Spybot - Search & Destroy (Version: 1.6.2)
Steam (Version: 1.0.0.0)
SUPERAntiSpyware (Version: 5.0.1108)
T.Probe (Version: 1.00.12)
The Elder Scrolls V: Skyrim
The Witcher 2
The Witcher: Enhanced Edition
TurboV EVO (Version: 1.01.13)
Tweaking.com - Windows Repair (All in One) (Version: 1.7.3)
Ubisoft Game Launcher (Version: 1.0.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Utility (Version: 1.00.0002)
VIA Platform Device Manager (Version: 1.34)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
WinRAR archiver
Wireless Broadband (Version: 11.002.03.25.74)
WMV9/VC-1 Video Playback (Version: 1.00.0000)
XviD MPEG-4 Video Codec

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 18%
Total physical RAM: 8183.05 MB
Available physical RAM: 6652.59 MB
Total Pagefile: 16364.3 MB
Available Pagefile: 14897.44 MB
Total Virtual: 4095.88 MB
Available Virtual: 3968.55 MB

========================= Partitions: =====================================

1 Drive c: (Win 7) (Fixed) (Total:146.49 GB) (Free:95.88 GB) NTFS
2 Drive d: (Big One 2) (Fixed) (Total:399.35 GB) (Free:399.24 GB) NTFS
3 Drive e: (Big One 3) (Fixed) (Total:394.94 GB) (Free:394.83 GB) NTFS
4 Drive f: (Big One 4) (Fixed) (Total:456.48 GB) (Free:409.46 GB) NTFS
6 Drive i: (WD One) (Fixed) (Total:149.1 GB) (Free:138.41 GB) NTFS
7 Drive j: (WD Two) (Fixed) (Total:148.98 GB) (Free:65.15 GB) NTFS

========================= Users: ========================================

User accounts for \\HERO

Administrator Guest Peter


**** End of log ****

#4 PeterMax

PeterMax
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  • Members
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  • Local time:03:13 AM

Posted 02 June 2012 - 11:51 PM

Duh - sorry II, posted the wrong MiniToolbox log. Following is the log AFTER re-enabling modem :

MiniToolBox by Farbar Version: 14-01-2012
Ran by Peter (administrator) on 03-06-2012 at 13:46:33
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================




127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection 2 (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Hero
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
Physical Address. . . . . . . . . : E0-CB-4E-2C-58-B1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5135:f1b2:9f71:4b60%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, 3 June 2012 1:43:49 PM
Lease Expires . . . . . . . . . . : Monday, 4 June 2012 1:44:47 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 333499214
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-80-00-3C-E0-CB-4E-2C-5F-55
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-CB-4E-2C-5F-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A7CD6959-3D20-4019-B168-246E76A7A2B4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3816:32eb:892d:7596(Preferred)
Link-local IPv6 Address . . . . . : fe80::3816:32eb:892d:7596%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{94E422E0-93DF-4D85-B00A-1D36A9247B50}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: home.gateway
Address: 192.168.1.254

Name: google.com
Addresses: 2404:6800:4006:804::1007
74.125.237.133
74.125.237.134
74.125.237.135
74.125.237.136
74.125.237.137
74.125.237.142
74.125.237.128
74.125.237.129
74.125.237.130
74.125.237.131
74.125.237.132


Pinging google.com [74.125.237.133] with 32 bytes of data:
Reply from 74.125.237.133: bytes=32 time=50ms TTL=53
Reply from 74.125.237.133: bytes=32 time=50ms TTL=54

Ping statistics for 74.125.237.133:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 50ms, Average = 50ms
Server: home.gateway
Address: 192.168.1.254

Name: yahoo.com
Addresses: 72.30.38.140
98.139.183.24
209.191.122.70


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=207ms TTL=52
Reply from 72.30.38.140: bytes=32 time=206ms TTL=52

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 206ms, Maximum = 207ms, Average = 206ms
Server: home.gateway
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
13...e0 cb 4e 2c 58 b1 ......Realtek PCIe GBE Family Controller #2
10...e0 cb 4e 2c 5f 55 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.1 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.1 276
192.168.1.1 255.255.255.255 On-link 192.168.1.1 276
192.168.1.255 255.255.255.255 On-link 192.168.1.1 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.1 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.1 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 58 ::/0 On-link
1 306 ::1/128 On-link
12 58 2001::/32 On-link
12 306 2001:0:4137:9e76:3816:32eb:892d:7596/128
On-link
13 276 fe80::/64 On-link
12 306 fe80::/64 On-link
12 306 fe80::3816:32eb:892d:7596/128
On-link
13 276 fe80::5135:f1b2:9f71:4b60/128
On-link
1 306 ff00::/8 On-link
12 306 ff00::/8 On-link
13 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/02/2012 04:00:02 PM) (Source: SDWinSec.exe) (User: )
Description: The service process could not connect to the service controller

Error: (06/02/2012 03:36:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHLWAPI.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9ab
Exception code: 0xc0000005
Fault offset: 0x0000000000007306
Faulting process id: 0x86c
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3

Error: (06/02/2012 03:20:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
Exception code: 0xc0000005
Fault offset: 0x0000000000001098
Faulting process id: 0xb24
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (05/04/2012 05:55:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (05/02/2012 04:56:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (05/01/2012 04:29:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (04/28/2012 04:10:19 PM) (Source: Application Hang) (User: )
Description: The program PhotoshopElementsEditor.exe version 8.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 9a8

Start Time: 01cd25096db330be

Termination Time: 39671

Application Path: C:\Program Files (x86)\Adobe\Photoshop Elements 8.0\PhotoshopElementsEditor.exe

Report Id: ea1820a5-90fc-11e1-bf96-e0cb4e2c5f55

Error: (04/26/2012 05:44:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (04/25/2012 11:51:26 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (04/24/2012 06:03:20 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (06/03/2012 01:26:32 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TfSysMon

Error: (06/03/2012 01:26:12 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
%%1058

Error: (06/03/2012 01:26:12 PM) (Source: Service Control Manager) (User: )
Description: The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.

Error: (06/03/2012 01:26:12 PM) (Source: Service Control Manager) (User: )
Description: The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.

Error: (06/03/2012 01:24:46 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (06/03/2012 01:12:03 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TfSysMon

Error: (06/03/2012 01:11:02 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (06/03/2012 00:59:12 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TfSysMon

Error: (06/03/2012 00:55:00 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (06/03/2012 00:23:07 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort3.


Microsoft Office Sessions:
=========================
Error: (06/02/2012 04:00:02 PM) (Source: SDWinSec.exe)(User: )
Description: The service process could not connect to the service controller

Error: (06/02/2012 03:36:49 PM) (Source: Application Error)(User: )
Description: explorer.exe6.1.7601.175674d672ee4SHLWAPI.dll6.1.7601.175144ce7c9abc0000005000000000000730686c01cd4083ae55c842C:\Windows\explorer.exeC:\Windows\system32\SHLWAPI.dll23659ece-ac79-11e1-9db3-e0cb4e2c5f55

Error: (06/02/2012 03:20:37 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4DUI70.dll6.1.7600.163854a5bdf25c00000050000000000001098b2401cd40779fdf7991C:\Windows\Explorer.EXEC:\Windows\system32\DUI70.dlle00ac822-ac76-11e1-9db3-e0cb4e2c5f55

Error: (05/04/2012 05:55:07 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (05/02/2012 04:56:49 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (05/01/2012 04:29:49 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (04/28/2012 04:10:19 PM) (Source: Application Hang)(User: )
Description: PhotoshopElementsEditor.exe8.0.0.09a801cd25096db330be39671C:\Program Files (x86)\Adobe\Photoshop Elements 8.0\PhotoshopElementsEditor.exeea1820a5-90fc-11e1-bf96-e0cb4e2c5f55

Error: (04/26/2012 05:44:07 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (04/25/2012 11:51:26 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (04/24/2012 06:03:20 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8


=========================== Installed Programs ============================

3DMark Vantage (Version: 1.0.3.1)
Adobe AIR (Version: 3.2.0.2070)
Adobe Digital Editions
Adobe Flash Player 10 ActiveX (Version: 10.3.181.26)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.2.202.233)
Adobe Photoshop Elements 8.0 (Version: 8.0)
Adobe Reader X (10.1.3) (Version: 10.1.3)
AI Suite (Version: 1.05.39)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 3.3.0.69)
Apple Software Update (Version: 2.1.3.127)
ASUS Gamer OSD (Version: 3.07.0210)
ASUS Smart Doctor (Version: 5.54)
ASUS VGA Driver (Version: 3.0.0.1)
ATI AVIVO64 Codecs (Version: 10.12.0.00210)
ATI Catalyst Install Manager (Version: 3.0.795.0)
ATI Catalyst Registration (Version: 3.00.0000)
AVG 2012 (Version: 12.0.1913)
AVG 2012 (Version: 12.0.2425)
AVG 2012 (Version: 2012.0.1913)
Bonjour (Version: 2.0.4.0)
Borders (Version: 1.9)
calibre (Version: 0.8.45)
Cargo! - The quest for gravity
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.0930.2237.38732)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0930.2237.38732)
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ccc-core-static (Version: 2010.0930.2237.38732)
ccc-utility64 (Version: 2010.0930.2237.38732)
CCC Help English (Version: 2010.0930.2236.38732)
Cogs
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Deus Ex: Human Revolution
Diskeeper 2010 Pro Premier (Version: 14.0.909.64)
Dropbox (Version: 1.2.48)
EPU-6 Engine (Version: 1.02.04)
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EVEMon (Version: 1.6.1.3611)
Fallout: New Vegas
Futuremark SystemInfo (Version: 3.21.2.1)
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Google Update Helper (Version: 1.3.21.111)
Internode Monthly Usage Meter 8.1z
iTunes (Version: 10.1.0.56)
L.A. Noire: The Complete Edition
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Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
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Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
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Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
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Utility (Version: 1.00.0002)
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WMV9/VC-1 Video Playback (Version: 1.00.0000)
XviD MPEG-4 Video Codec

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 8183.05 MB
Available physical RAM: 6562.02 MB
Total Pagefile: 16364.3 MB
Available Pagefile: 14837.42 MB
Total Virtual: 4095.88 MB
Available Virtual: 3959.05 MB

========================= Partitions: =====================================

1 Drive c: (Win 7) (Fixed) (Total:146.49 GB) (Free:95.88 GB) NTFS
2 Drive d: (Big One 2) (Fixed) (Total:399.35 GB) (Free:399.24 GB) NTFS
3 Drive e: (Big One 3) (Fixed) (Total:394.94 GB) (Free:394.83 GB) NTFS
4 Drive f: (Big One 4) (Fixed) (Total:456.48 GB) (Free:409.46 GB) NTFS
6 Drive i: (WD One) (Fixed) (Total:149.1 GB) (Free:138.41 GB) NTFS
7 Drive j: (WD Two) (Fixed) (Total:148.98 GB) (Free:65.15 GB) NTFS

========================= Users: ========================================

User accounts for \\HERO

Administrator Guest Peter


**** End of log ****

#5 InadequateInfirmity

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Posted 03 June 2012 - 07:00 AM

Please do the following. :busy:


Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator,when the command prompt opens type or copy and paste the following in the code box.
sfc  /scannow





1. Right click on My Computer > Properties > Hardware Tab > Device Manager
2. Left click the IDE ATA/ATAPI Controllers group
3. Right click on Primary IDE and hit Uninstall
4. Reboot the computer, the Primary IDE drivers will re-install themselves after you reboot.
5. Go back to the Device Manager and Left click the IDE ATA/ATAPI Controllers group again.
6. Right click on Primary IDE Channel and go to Properties > Advanced Settings tab.
7. Make sure that both Device's Modes are on "DMA if available".
8. Link Explaining http://windows7themes.net/how-to-enable-dma-in-windows-7.html
9.Reboot Again


Please Go here and download the windows 7 ultimate pack save and unzip it to your desktop right click and select merge then reboot your machine.
http://www.blackviper.com/2010/12/16/windows-7-service-pack-1-services-registry-files-2/


Also please uninstall SpybotSearch&Destroy then go here and run the microsoft fix it to set your hosts files back to default.
http://support.microsoft.com/kb/972034

Ensure that system restore is enabled.
http://www.sevenforums.com/tutorials/81500-system-restore-enable-disable.html

Now reboot your machine.Now try and visit windows updates.



Edited by InadequateInfirmity, 03 June 2012 - 07:37 AM.


#6 cryptodan

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Posted 03 June 2012 - 07:37 AM

None of the above steps in post 5 addresses the Windows Update issue what so ever. Deleting the IDE stuff will have no affect on this issue at all. Please disregard the above advice, because doing so may cause more issues that could result in a system re-installation.

I see multiple AVG's listed in the Mini-Tool Box Out Put.


Please download and run the AVG Removal Tool and then see if you can access windows update.

If you can access Windows Update, then I recommend switching to one of the following AV's Avast, MSE, Avira, or you can purchase one from ESET or Kaspersky.

#7 InadequateInfirmity

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Posted 03 June 2012 - 07:41 AM

None of the above steps in post 5 addresses the Windows Update issue what so ever. Deleting the IDE stuff will have no affect on this issue at all. Please disregard the above advice, because doing so may cause more issues that could result in a system re-installation.

I see multiple AVG's listed in the Mini-Tool Box Out Put.


Please download and run the AVG Removal Tool and then see if you can access windows update.

If you can access Windows Update, then I recommend switching to one of the following AV's Avast, MSE, Avira, or you can purchase one from ESET or Kaspersky.



Really there are errors listed for the ide driver if you read and there are no indications of anything being wrong with windows updates from the posted logs.The only thing that you suggested that is good is to remove avg please mind your own threads. :thumbup2:

#8 cryptodan

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Posted 03 June 2012 - 07:46 AM

Also to address the Controller issue what kind of Hard Drive do you have, because deleting and reinstalling the IDE Port will not address the issue at all.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#9 InadequateInfirmity

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Posted 03 June 2012 - 07:49 AM

Please let us know the outcome reguardless of advice taken. :)

Edited by InadequateInfirmity, 03 June 2012 - 08:26 AM.


#10 PeterMax

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Posted 03 June 2012 - 08:29 AM

Umm, a bit embarrassing for me, guys - I know you both are trying to help me, and am enormously grateful for that. I have uninstalled AVG as you both recommend, and am about to install another AV, probably Avast. Getting very late for me now, I will resume tomorrow after posting a Speccy system snapshot.

However, II, under IDE ATA/ATAPI Controllers I have no Primary IDE. I have 3 x ATA Channel 0, 3 x ATA Channel 1, an Intel 2port and a 4port Controller, and a Standard Dual Channel PCI IDE Controller.

http://speccy.piriform.com/results/4snFafPbsTHSxa0VBBfLqbn

I truly thank you both for your kind help.

#11 InadequateInfirmity

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Posted 03 June 2012 - 08:35 AM

Standard Dual Channel PCI IDE Controller.

The above is the one that you will need to unnstall then reboot.

#12 cryptodan

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Posted 03 June 2012 - 08:37 AM

To address the ATA Port error, please download Data Life Guard Tools from http://www.wdc.com and run it. Use the DOS Version it will be in ISO Format. Also please download SeaTools For DOS burn that to a CD. This will test your hard drive for any issues.

Please do not perform Inadequates Advice it could lead to system issues if you not ready.

Edited by cryptodan, 03 June 2012 - 08:38 AM.


#13 PeterMax

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Posted 03 June 2012 - 08:52 AM

Final note for tonight - installed Avast, and Windows Update now functions correctly but all my prior Restore Points remain in vacuo.

Thanks again gentlemen.

#14 cryptodan

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Posted 03 June 2012 - 08:53 AM

You are welcome, and you can test your hard drives if you desire, but I would ignore the IDE issue. It is just one error.

#15 PeterMax

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Posted 04 June 2012 - 06:51 AM

The outcome : by uninstalling AVG I regained my Windows Update functionality. Installed Avast Free. Updated 18 Windows updates in 3 separate sessions, and have retained 4 Restore Points from these new events. All my prior RPs have gone with the wind. It seems an AVG update must have gone wrong, and caused partial loss of system functionality. During this whole process, a separate IDE issue has been identified, although I am not going to address it at this time because I need to get on with my work on the machine. At some point during the coming week I'll look at it.

What is important : I received generous, willing help and advice from 2 well-informed people. I gained the comfort that it wasn't a virus but a system problem. I learned something new about my system and what to do when trouble comes up. I've been reminded to go donate to those folks who provide free tools for people like me to use.




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