I recently purchased a configured desktop system with no operating system pre-installed. I could not install the OS (Windows 7 Home Premium 64 Bit) at all.. I had 3 failed attempts before I could install the OS. And then became worse. These are the problems that I faced:
- I could not use any Browser (IE, Firefox, Chrome) - all crashed very often (~every 10 mins).
- The Windows Explorer too crashed quite often. Any external USB connected to the computer would un-mount and subsequently mount again. All this happens on a freshly installed system.
- I am using only Microsoft Security Essentials as the AV program.
To zero-in on the problem, I attempted:
- Ran MEMTEST on my system to rule out RAM-related issues. I let it run for 2 hours and there was no problem with the RAM.
- Updated all the drivers that were on my system. Crashes still persist.
- Installed BlueScreenView to read the memory dump file.
- To make sure that there was no problem with the OS, I switched to UBUNTU 12.04 64 Bit. The browser problem still remains - random crashes. I am led to believe that the crashes pertain to hardware issues.
Diagnostics from the DUMP file... The BSoD was caused in each crash due to the following drivers:
In each of these cases, the file that Windows dump file points to is: C:\Windows\system32\ntoskrnl.exe
At the moment, I am running a HDD test to ascertain if my HDD is the problem. The name of the tool is 'SeaTools'
I am let to believe that it is almost definitely due to my HDD. But I am no expert in this matter. Is there someone else who can guide me?
I am also attaching a screenshot of the BlueScreenView.
My system specs:
ASUS P8Z77-M motherboard
Intel Core i5 3.30GHz (2nd Gen)
8GB Corsair Vengence RAM (1600MHz)
ATI RADEON HD 6850 1GB
Seagate Barracuda 1TB HDD (7200rpm)
Thanks in advance.
Edited by kanelan, 01 June 2012 - 03:05 PM.