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Run as Administrator Locked Out


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3 replies to this topic

#1 austinhurst

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Posted 01 June 2012 - 02:02 PM

Mod Edit:mpved frm Win7 to Am I Infected~~boopme

I have Win7... I'm logged as the Administrator... it shows me under user accounts that I have those privileges... I open up CMD by "Running as Admin" and it tells me I'm not one.

Posted Image

Has anyone experienced this before? How do I fix it?

Thanks!

Edited by boopme, 01 June 2012 - 03:16 PM.


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#2 cryptodan

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Posted 01 June 2012 - 02:16 PM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#3 austinhurst

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Posted 01 June 2012 - 02:19 PM

MiniToolBox by Farbar Version: 14-01-2012
Ran by Austin (administrator) on 01-06-2012 at 15:18:01
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1 activate.adobe.com
127.0.0.1 activate.adobe.com

========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Connected)
Atheros AR8152 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled mldversion=version2


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Austin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.

Ethernet adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Citrix Virtual Adapter
Physical Address. . . . . . . . . : 02-50-F2-00-00-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : C4-46-19-26-E7-9B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::54d7:4d64:be62:6ead%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.143(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, May 24, 2012 10:31:33 AM
Lease Expires . . . . . . . . . . : Saturday, June 02, 2012 11:33:20 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 331630105
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-01-35-15-88-AE-1D-CA-D1-D7
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 88-AE-1D-CA-D1-D7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c82:6de:b81b:b5d3(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c82:6de:b81b:b5d3%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.hsd1.fl.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{17ED6353-1539-4C22-B74C-04A0A624A6E8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4A51B82B-9D65-4D04-BBFF-726EFAA0310C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: cdns01.comcast.net
Address: 75.75.75.75

Name: google.com
Addresses: 74.125.134.100
74.125.134.138
74.125.134.113
74.125.134.101
74.125.134.139
74.125.134.102


Pinging google.com [173.194.37.66] with 32 bytes of data:
Reply from 173.194.37.66: bytes=32 time=34ms TTL=53
Reply from 173.194.37.66: bytes=32 time=35ms TTL=53

Ping statistics for 173.194.37.66:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 35ms, Average = 34ms
Server: cdns01.comcast.net
Address: 75.75.75.75

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=55ms TTL=49
Reply from 209.191.122.70: bytes=32 time=70ms TTL=49

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 70ms, Average = 62ms
Server: cdns01.comcast.net
Address: 75.75.75.75

DNS request timed out.
timeout was 2 seconds.
Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...02 50 f2 00 00 01 ......Citrix Virtual Adapter
13...c4 46 19 26 e7 9b ......Atheros AR9285 Wireless Network Adapter
11...88 ae 1d ca d1 d7 ......Atheros AR8152 PCI-E Fast Ethernet Controller
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.143 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.143 281
192.168.1.143 255.255.255.255 On-link 192.168.1.143 281
192.168.1.255 255.255.255.255 On-link 192.168.1.143 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.143 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.143 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 58 ::/0 On-link
1 306 ::1/128 On-link
14 58 2001::/32 On-link
14 306 2001:0:4137:9e76:1c82:6de:b81b:b5d3/128
On-link
13 281 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::1c82:6de:b81b:b5d3/128
On-link
13 281 fe80::54d7:4d64:be62:6ead/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/01/2012 02:58:02 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 10.0.2.4428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: ef4

Start Time: 01cd402851d50066

Termination Time: 86

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id: b1083fdc-ac1b-11e1-8916-88ae1dcad1d7

Error: (06/01/2012 10:32:08 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (06/01/2012 00:34:52 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (06/01/2012 00:33:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (06/01/2012 00:30:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.

Error: (05/31/2012 11:50:03 PM) (Source: Microsoft-Windows-RestartManager) (User: Austin)Austin
Description: Application or service 'Google Chrome' could not be shut down.

Error: (05/31/2012 10:32:05 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (05/30/2012 10:32:03 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (05/29/2012 04:14:15 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 187186

Error: (05/29/2012 04:14:15 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 187186


System errors:
=============
Error: (05/31/2012 00:03:15 PM) (Source: Schannel) (User: SYSTEM)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (05/31/2012 11:26:37 AM) (Source: Schannel) (User: SYSTEM)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (05/29/2012 09:57:28 AM) (Source: Schannel) (User: SYSTEM)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (05/28/2012 01:11:52 PM) (Source: Schannel) (User: SYSTEM)
Description: The following fatal alert was received: 40.

Error: (05/28/2012 00:44:22 PM) (Source: Schannel) (User: SYSTEM)
Description: The following fatal alert was received: 40.

Error: (05/24/2012 08:14:12 PM) (Source: Schannel) (User: SYSTEM)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (05/24/2012 06:04:25 PM) (Source: Schannel) (User: SYSTEM)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (05/24/2012 10:33:41 AM) (Source: Service Control Manager) (User: )
Description: The ReadyComm.DirectRouter service failed to start due to the following error:
%%2

Error: (05/24/2012 10:32:33 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/23/2012 00:39:51 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.


Microsoft Office Sessions:
=========================
Error: (06/01/2012 02:58:02 PM) (Source: Application Hang)(User: )
Description: firefox.exe10.0.2.4428ef401cd402851d5006686C:\Program Files (x86)\Mozilla Firefox\firefox.exeb1083fdc-ac1b-11e1-8916-88ae1dcad1d7

Error: (06/01/2012 10:32:08 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/01/2012 00:34:52 AM) (Source: SideBySide)(User: )
Description: c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dllc:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll2

Error: (06/01/2012 00:33:19 AM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8

Error: (06/01/2012 00:30:32 AM) (Source: SideBySide)(User: )
Description: C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPluginBroker.exeC:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPluginBroker.exe2

Error: (05/31/2012 11:50:03 PM) (Source: Microsoft-Windows-RestartManager)(User: Austin)Austin
Description: 1C:\Users\Austin\AppData\Local\Google\Chrome\Application\chrome.exeGoogle Chrome0211736880

Error: (05/31/2012 10:32:05 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (05/30/2012 10:32:03 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (05/29/2012 04:14:15 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 187186

Error: (05/29/2012 04:14:15 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 187186


=========================== Installed Programs ============================

Acrobat.com (Version: 1.1.377)
Add or Remove Adobe Creative Suite 3 Master Collection (Version: 1.0)
Adobe After Effects CS3 Presets (Version: 8)
Adobe AIR (Version: 3.0.0.4080)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe BridgeTalk Plugin CS3 (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color - Photoshop Specific (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Creative Suite 5 Master Collection (Version: 5.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe ExtendScript Toolkit 2 (Version: 2.0)
Adobe Extension Manager CS3 (Version: 1.8)
Adobe Flash CS3 (Version: 9.0)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.2.202.235)
Adobe Fonts All (Version: 1.0)
Adobe Help Viewer CS3 (Version: 1)
Adobe InDesign CS3 Icon Handler (Version: 5.0)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe Media Player (Version: 1.8)
Adobe MotionPicture Color Files (Version: 1.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader 9.5.1 (Version: 9.5.1)
Adobe Setup (Version: 1.0)
Adobe SING CS3 (Version: 0.1)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe Video Profiles (Version: 1.0)
Adobe WAS CS3 (Version: 1.0)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP DVA Panels CS3 (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
AHV content for Acrobat and Flash (Version: 1)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.26)
ATI Catalyst Install Manager (Version: 3.0.765.0)
BatchPhoto v2.7
Boingo Wi-Fi (Version: 1.7.0020)
Bonjour (Version: 3.0.0.10)
Boxee
Camtasia Studio 4 (Version: 4.0.2)
Camtasia Studio 7 (Version: 7.1.1)
Catalyst Control Center Core Implementation (Version: 2010.0302.2233.40412)
Catalyst Control Center Graphics Full Existing (Version: 2010.0302.2233.40412)
Catalyst Control Center Graphics Full New (Version: 2010.0302.2233.40412)
Catalyst Control Center Graphics Light (Version: 2010.0302.2233.40412)
Catalyst Control Center Graphics Previews Common (Version: 2010.0302.2233.40412)
Catalyst Control Center InstallProxy (Version: 2010.0302.2233.40412)
Catalyst Control Center Localization All (Version: 2010.0302.2233.40412)
ccc-core-static (Version: 2010.0302.2233.40412)
ccc-utility64 (Version: 2010.0302.2233.40412)
CCC Help Chinese Standard (Version: 2010.0302.2232.40412)
CCC Help Chinese Traditional (Version: 2010.0302.2232.40412)
CCC Help Czech (Version: 2010.0302.2232.40412)
CCC Help Danish (Version: 2010.0302.2232.40412)
CCC Help Dutch (Version: 2010.0302.2232.40412)
CCC Help English (Version: 2010.0302.2232.40412)
CCC Help Finnish (Version: 2010.0302.2232.40412)
CCC Help French (Version: 2010.0302.2232.40412)
CCC Help German (Version: 2010.0302.2232.40412)
CCC Help Greek (Version: 2010.0302.2232.40412)
CCC Help Hungarian (Version: 2010.0302.2232.40412)
CCC Help Italian (Version: 2010.0302.2232.40412)
CCC Help Japanese (Version: 2010.0302.2232.40412)
CCC Help Korean (Version: 2010.0302.2232.40412)
CCC Help Norwegian (Version: 2010.0302.2232.40412)
CCC Help Polish (Version: 2010.0302.2232.40412)
CCC Help Portuguese (Version: 2010.0302.2232.40412)
CCC Help Russian (Version: 2010.0302.2232.40412)
CCC Help Spanish (Version: 2010.0302.2232.40412)
CCC Help Swedish (Version: 2010.0302.2232.40412)
CCC Help Thai (Version: 2010.0302.2232.40412)
CCC Help Turkish (Version: 2010.0302.2232.40412)
Citrix Access Gateway Plug-in (Version: 9.3.52.3)
Citrix Authentication Manager (Version: 2.0.0.41479)
Citrix Receiver (HDX Flash Redirection) (Version: 13.1.200.22)
Citrix Receiver (Version: 13.1.200.22)
Citrix Receiver Inside (Version: 3.2.0.5844)
Citrix Receiver(Aero) (Version: 13.1.200.22)
Citrix Receiver(DV) (Version: 13.1.200.22)
Citrix Receiver(USB) (Version: 13.1.200.22)
Drobo Dashboard (Version: 2.0.3)
Dropbox (Version: 1.2.52)
dvdSanta 4.50
Energy Management (Version: 5.4.1.9)
ETDWare PS/2-x64 7.0.4.17_WHQL (Version: 7.0.4.17)
Facebook Messenger 2.1.4520.0 (Version: 2.1.4520.0)
Facebook Video Calling 1.2.0.159 (Version: 1.2.159)
FileZilla Client 3.5.3 (Version: 3.5.3)
GoldWave v5.58
Google Chrome (Version: 19.0.1084.52)
Google Talk Plugin (Version: 2.6.1.5251)
GoToMeeting 5.0.0.799 (Version: 5.0.0.799)
Half-Life Dedicated Server Update Tool
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.1.6.0)
Java™ 6 Update 30 (Version: 6.0.300)
Java™ 7 Update 4 (Version: 7.0.40)
JavaFX 2.1.0 (Version: 2.1.0)
join.me (Version: 1.3.1.414)
Junk Mail filter update (Version: 14.0.8089.726)
K-Lite Mega Codec Pack 3.7.0 (Version: 3.7.0)
LameACM
Lenovo DirectShare (Version: 1.0.1.38)
Lenovo EasyCamera (Version: 6.96.2018.19)
Lenovo OneKey Recovery (Version: 7.0.1230)
Lenovo ReadyComm 5 (Version: 5.1.1.20)
Lenovo ReadyComm 5.0 Service (Version: 5.0.0.1)
Lenovo_Wireless_Driver (Version: 1.02.01)
MakeMKV v1.6.16 (Version: v1.6.16)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Standard 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Search Enhancement Pack (Version: 1.2.123.0)
Microsoft Silverlight (Version: 3.0.40624.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Mikogo
mIRC (Version: 7.19)
Mozilla Firefox 10.0.2 (x86 en-US) (Version: 10.0.2)
MSVCRT (Version: 14.0.1468.721)
NewsLeecher v4.0 Final
Oasis2Service 1.0 (Version: 1.0.0)
Onekey Theater (Version: 2.0.1.7)
Online Plug-in (Version: 13.1.200.22)
OnLive
PDF Settings (Version: 1.0)
PDF Settings CS5 (Version: 10.0)
PDF Settings CS6 (Version: 11.0)
Picasa 3 (Version: 3.8)
Power2Go (Version: 5.6.0.4809d4)
PowerXpressHybrid (Version: 1.00.0000)
PxMergeModule (Version: 1.00.0000)
QuickPar 0.9 (Version: 0.9)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.6098)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30116)
Rosetta Stone Version 3 (Version: 3.4.5.0)
Savtira 3C (Version: 2.0.26)
Self-service Plug-in (Version: 3.2.0.24226)
Skype Click to Call (Version: 5.6.8442)
Skype™ 5.9 (Version: 5.9.115)
SnagIt 9 (Version: 9.0.0)
Solid PDF Tools (Version: 7.0.1043.0)
Sony Media Manager 2.2 (Version: 2.2.136)
Sony Vegas 7.0 (Version: 7.0.216)
Sothink SWF Decompiler (Version: 7.1)
Spotify (Version: 0.5.2)
Spotify (Version: 0.8.3.222.g317ab79d)
StartNow Toolbar (Version: 2.1.0)
Steam (Version: 1.0.0.0)
SWF to AVI
Swift 3D v6.00 (Version: 6.00.0000)
SWiSH Max4 (Version: 10.10.29.100)
TCloud (Version: 2.0.45)
Team Fortress Classic
TV Rename
VeriFace (Version: 3.6.1.0226)
VirtualCloneDrive
VLC media player 1.1.11 (Version: 1.1.11)
War Inc. Battlezone
Windows Driver Package - Lenovo (ACPIVPC) System (10/19/2009 5.4.0.1) (Version: 10/19/2009 5.4.0.1)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Toolbar (Version: 14.0.8064.206)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
WinRAR archiver
X-Lite 3.0
Yahoo! Detect
ZTE Handset USB Driver 5.2066.1.6 (Version: 5.2066.1.6)

========================= Memory info: ===================================

Percentage of memory in use: 75%
Total physical RAM: 3834.9 MB
Available physical RAM: 952.05 MB
Total Pagefile: 7667.94 MB
Available Pagefile: 1921.02 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.33 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:421.81 GB) (Free:194.34 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:29 GB) (Free:28.07 GB) NTFS

========================= Users: ========================================

User accounts for \\AUSTIN-PC

Administrator Austin Guest

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

#4 cryptodan

cryptodan

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Posted 01 June 2012 - 02:34 PM

Please do the following: Reset the Hosts File back to Default.

Please download and run Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Malwarebytes Anti-Malware

NOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are unchecked (leave all others checked):
    • Ignore files larger then 4mb
    • Ignore non-executable files

    Now Perform the scan with SUPERAntiSpyware as follows:
    • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes" and reboot normally.
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

SAS Portable
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


All scans above should be performed in regular boot mode, and if that is not possible then I will post instructions in a follow up reply on how to get into Safe Mode to perform the scans. Also all scans should be COMPLETE and not quick unless specifically instructed to do so.




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