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Options missing from Windows GUI


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3 replies to this topic

#1 austinhurst

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Posted 01 June 2012 - 10:36 AM

Running Win7 and certain programs do not display options. For example... if I run msconfig.... it pops up but there's nothing there... just a blank GUI... If I try to install a program... the install wizard pops up... but it's just a blank GUI... same with Task Manager. I can run CMD though. I tried to run a Outlook export and the export wizard is also just a blank GUI. And then in Chrome when I try to browse websites it's like 90% of the CSS doesn't work. I think I might have a virus but Kaspersky couldn't find any issues... I also tried some online scanners. I want to install some more serious software but I can't get through the wizards because the options don't exist.

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Anyone know what this virus is???

Thanks!

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#2 narenxp

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Posted 01 June 2012 - 10:44 AM

Hi

Go to

C:\windows\system32

search for a file called FNTCACHE.DAT

Delete it

Restart the PC

good luck

#3 austinhurst

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Posted 01 June 2012 - 11:20 AM

Hi

Go to

C:\windows\system32

search for a file called FNTCACHE.DAT

Delete it

Restart the PC

good luck


Amazing! That worked like a charm! Thanks so much!!!!

#4 narenxp

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Posted 01 June 2012 - 12:12 PM

You're welcome :)




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