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Unstable pc


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12 replies to this topic

#1 tnspeck

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Posted 31 May 2012 - 09:02 PM

My pc is currently running very slow and is unstable. Many windows explorer pages are hung constantly. I cannot restore my computer to an earlier time and I cannot start in safe mode. I have run superantispyware, malwarebytes and AVG. Have found a few things which were either quarantined or removed. Also when I open windows explorer and also with regedit I have duplicate entries and some of them have numbers behind them in ()like (1) or (2). Please help as I would like to get my computer back up and running in a stable manner as I have just recently started a business and need my computer to be safe and up to date. Any help would be greatly appreciated.

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#2 TheShooter93

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Posted 31 May 2012 - 09:55 PM

Hi,

After performing these scans, enter the results in your next post and also update me on the status of the PC.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment. If you still don't have internet access in Safe Mode With Networking, you will need to download the installers onto a flash drive from a working computer and transfer them to the problem PC.

At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

Also, if you have any of the following programs already installed on your machine, download the latest version along with updates, then run the scan.


I know you have mentioned you've already run a few of these programs, but an update might contain new definitions for malware it didn't catch last time.

Once we're finished with these steps, I'll take a look at some other things to see if we can get the computer running faster.

------------------------------------------------------------------------------------------------------------------------------------------------

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

------------------------------------------------------------------------------------------------------------------------------------------------

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
    For instructions with screenshots, please refer to the How to use SUPERAntiSpyware to scan and remove malware from your computer Guide.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all other options as they are set):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the Control Center screen.
  • Back on the main screen, under "Select Scan Type" check the box for Complete Scan.
  • If your computer is badly infected, be sure to check the box next to Enable Rescue Scan (Highly Infected Systems ONLY).
  • Click the Scan your computer... button.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the scan log after reboot, launch SUPERAntiSpyware again.
  • Click the View Scan Logs button at the bottom.
  • This will open the Scanner Logs Window.
  • Click on the log to highlight it and then click on View Selected Log to open it.
  • Copy and paste the scan log results in your next reply.
-- Some types of malware will disable security tools. If SUPERAntiSpyware will not install, please refer to these instructions for using the SUPERAntiSpyware Installer. If SUPERAntiSpyware is already installed but will not run, then follow the instructions for using RUNSAS.EXE to launch the program.

------------------------------------------------------------------------------------------------------------------------------------------------

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).

------------------------------------------------------------------------------------------------------------------------------------------------

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Edited by TheShooter93, 31 May 2012 - 09:55 PM.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.


#3 tnspeck

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Posted 04 June 2012 - 10:26 AM

Sorry it has taken me so long to get back to you but now I am having trouble with my keyboard. I tried to start my pc in safe mode with networking but got a blue screen. This is what it said:

A problem has been detected and windows was shut down to prevent damage to my computer. It this is the first time restart; if it happens again follow these steps.

1. Check to be sure you have adequate disk space. If a driver is identified in the STOP message disable the driver or check with the manufacturer for driver updates.
2, Try changing video adapt BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options and then select safe mode.

Technical information:

STOP: 0x0000007g{0xc0000005,0xF7560211,0xF78066F4,oxF78063F0}

I have not done any of these things because I was waiting to let you know. Please advise me if I should still run the scans or do we need to take care of the blue screen first. Thanks

#4 tnspeck

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Posted 04 June 2012 - 10:30 AM

In #2 of my last post I put two options together. Here is what it said:

2. Try changing video adapters.

3. Check with vendor about BIOS updates. Disable BIOS memory....................

#5 TheShooter93

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Posted 05 June 2012 - 10:28 AM

What trouble are you having with your keyboard?

Have you tried using another keyboard?

---------------------------------------

As for that BSOD, we'll leave it be for now, but if it happens again let me know.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

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#6 tnspeck

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Posted 08 June 2012 - 09:31 PM

Here are the scans that you asked for. My keyboard is up and running fine by the way. I just had to reinstall the mouse and keyboard.

I told you about the blue screen and you told me to tell you if it happens again. In my first post I stated that I cannot do a restore point or start my computer in safe mode. I have tried to start in safe mode before getting this blue screen.

I also wanted to ask about Mediainfo files. Many, many of my files have been converted to Mediainfo v0.7.56 files. When I try to open these files a little box comes up asking how I want to convert this file. Very, very frustrating to me as I do not know how this happened and cannot access many of my files. I thought maybe this was something that happened when my pc became unstable. Any help you can give would be greatly appreciated.



Results of screen317's Security Check version 0.99.41
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG 2012
AVG2012 successfully updated!
`````````Anti-malware/Other Utilities Check:`````````
SUPERAntiSpyware
Malwarebytes Anti-Malware version 1.61.0.1400
TuneUp Utilities 2012
TuneUp Utilities Language Pack (en-US)
CCleaner
Java™ 6 Update 31
Java version out of date!
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 17% Defragment your hard drive soon!
````````````````````End of Log``````````````````````

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-06-08 21:16:00
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 ->

\Device\Ide\IdeDeviceP0T0L0-3 WDC_WD800BB-75FRA0 rev.77.07W77
Running: 3n0wv4ov.exe; Driver:

C:\DOCUME~1\Teresa\LOCALS~1\Temp\uxldypog.sys


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/08/2012 at 05:20 PM

Application Version : 5.0.1150

Core Rules Database Version : 8707
Trace Rules Database Version: 6519

Scan type : Complete Scan
Total Scan Time : 01:51:14

Operating System Information
Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 532
Memory threats detected : 0
Registry items scanned : 35294
Registry threats detected : 0
File items scanned : 37381
File threats detected : 5

Adware.Tracking Cookie
C:\Documents and Settings\Teresa\Cookies\9YGZYQS4.txt [ /lucidmedia.com ]
C:\Documents and Settings\Teresa\Cookies\PLIIELGA.txt [ /ad.wsod.com ]
C:\Documents and Settings\Teresa\Cookies\VMC96LKI.txt [ /ads.pubmatic.com ]
C:\Documents and Settings\Teresa\Cookies\KPSH89M5.txt [ /media6degrees.com ]
C:\Documents and Settings\Teresa\Cookies\389GV42R.txt [ /collective-media.net ]



Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.06.08.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Teresa :: SPECKNT [administrator]

6/8/2012 6:23:11 PM
mbam-log-2012-06-08 (18-23-11).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 300275
Time elapsed: 18 minute(s), 41 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)





---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application

Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. )

ZwNotifyChangeKey [0xAAC04004]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application

Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. )

ZwNotifyChangeMultipleKeys [0xAAC040D4]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application

Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess

[0xAAC03D76]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application

Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. )

ZwTerminateProcess [0xAAC03E1E]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application

Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. )

ZwTerminateThread [0xAAC03EBA]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application

Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. )

ZwWriteVirtualMemory [0xAAC03F56]

Code \WINDOWS\system32\ntoskrnl.exe[PAGEVRFY] [806750A5]

pIofCallDriver
Code \WINDOWS\system32\ntoskrnl.exe[PAGEVRFY] [806757AF]

pIofCompleteRequest

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\SearchIndexer.exe[600] kernel32.dll!WriteFile

7C810E27 7 Bytes JMP 00585C0C

C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!ExAllocatePool

WithTag] [8067789A] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IofCallDriver]

[806750A5] \WINDOWS\system32\ntoskrnl.exe (NT

Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IoBuildDeviceIo

ControlRequest] [80675210]

\WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmMapLockedP

agesSpecifyCache] [80676E31]

\WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmUnmapLocke

dPages] [80675CAE] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmMapIoSpace]

[80676D2A] \WINDOWS\system32\ntoskrnl.exe (NT

Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmUnmapIoSpa

ce] [80675D03] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IoGetDmaAdapt

er] [8067A308] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmProbeAndLo

ckPages] [80676BAD]

\WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmUnlockPages

] [80675C51] \WINDOWS\system32\ntoskrnl.exe (NT

Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeSetEvent]

[8067620F] \WINDOWS\system32\ntoskrnl.exe (NT

Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeInitializeMute

x] [8067677E] \WINDOWS\system32\ntoskrnl.exe (NT

Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!ExFreePoolWith

Tag] [806761DF] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IofCompleteReq

uest] [806757AF] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeInitializeSpin

Lock] [8067681F] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KefAcquireSpinL

ockAtDpcLevel] [806763AF]

\WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KefReleaseSpinL

ockFromDpcLevel] [80676402]

\WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeSynchronizeE

xecution] [806777D1] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IoInitializeTimer

] [8067528B] \WINDOWS\system32\ntoskrnl.exe (NT

Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeWaitForSingl

eObject] [806766C4] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeReleaseMutex

] [80676755] \WINDOWS\system32\ntoskrnl.exe (NT

Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!ObReferenceObj

ectByHandle] [8067684B]

\WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KeQueryPerformance

Counter] [806784D5] \WINDOWS\system32\ntoskrnl.exe

(NT Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KfRaiseIrql]

[80677673] \WINDOWS\system32\ntoskrnl.exe (NT Kernel

& System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KfLowerIrql]

[80677713] \WINDOWS\system32\ntoskrnl.exe (NT Kernel

& System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KfAcquireSpinLock]

[806774D3] \WINDOWS\system32\ntoskrnl.exe (NT

Kernel & System/Microsoft Corporation)
IAT

\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KfReleaseSpinLock]

[80677549] \WINDOWS\system32\ntoskrnl.exe (NT

Kernel & System/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

Device Ntfs.sys

(NT File System Driver/Microsoft Corporation)
Device

Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice \Driver\Tcpip \Device\Ip

avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ,

s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp

avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ,

s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp

avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ,

s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp

avgtdix.sys (AVG Network connection watcher/AVG Technologies

CZ, s.r.o.)

Device

mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E965-E325-11CE-BFC1-08002

BE10318}\Properties@DeviceType 2
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E965-E325-11CE-BFC1-08002

BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E967-E325-11CE-BFC1-08002

BE10318}\Properties@DeviceType 7
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E967-E325-11CE-BFC1-08002

BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E969-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 4
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E969-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E96A-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 4
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E96A-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E97B-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 4
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E97B-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E980-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 7
Reg

HKLM\SYSTEM\ControlSet001\control\Class\{4D36E980-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E965-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceType 2
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E965-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E967-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceType 7
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E967-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E969-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceType 4
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E969-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E96A-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceType 4
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E96A-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E97B-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceType 4
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E97B-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E980-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceType 7
Reg

HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E980-E325-11CE-BFC1-0

8002BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E965-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 2
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E965-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E967-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 7
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E967-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E969-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 4
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E969-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E96A-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 4
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E96A-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E97B-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 4
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E97B-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E980-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceType 7
Reg

HKLM\SYSTEM\ControlSet004\control\Class\{4D36E980-E325-11CE-BFC1-0800

2BE10318}\Properties@DeviceCharacteristics 256
Reg

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalCompone

nts\IMAIL@Installed 1
Reg

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalCompone

nts\MAPI@Installed 1
Reg

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalCompone

nts\MAPI@NoChange 1
Reg

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalCompone

nts\MSFS@Installed 1

---- EOF - GMER 1.0.15 ----


Thanks

#7 TheShooter93

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Posted 08 June 2012 - 10:26 PM

That was a surprisingly long GMER log, but nothing serious turned up in it.

There a few noteworthy things though:

You should uninstall the following programs immediately:

TuneUp Utilities 2012

TuneUp Utilities Language Pack (en-US)

CCleaner


These kinds of "tune up" and "optimizing" programs for the registry do not help.

The difference they make is not noticeable to a human, and I have worked on cases where these programs corrupt OS files and the computer becomes an expensive paperweight.

They may be the source of your problems.

---------------------------------------------

You need to defragment your harddrive.

How to Defragment Your Harddrive

---------------------------------------------

Click Start.

In the search bar, type MSCONFIG and hit Enter. Click the "Startup" tab.

Write down only the names in the "Startup Item" column that have a checkmark next to them.

If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list.

Make sure to spell them EXACTLY as you see them there.

---------------------------------------------

Download and run Crucial's System Scanner.

Take a screenshot of the results and attach it in your next post.

If you can't get a screenshot, post the following information:
  • The type of RAM installed.
  • How much RAM is installed.
  • Total amount of RAM slots.
  • Number of RAM slots occupied.

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#8 tnspeck

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Posted 20 July 2012 - 09:44 PM

Hi this is tnspeck regarding the above post that I sent to you many months ago. I am sorry for not getting back to you sooner but have had some problems. I was wondering if there is any way for us to continue with this post or do I need to make a new post. I am still having all of the problems listed above plus more now.

Again sorry for any inconvenience this has caused. Please let me know what to do.

Thanks

#9 TheShooter93

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Posted 20 July 2012 - 11:44 PM

We can continue here, just follow the directions in my last post to begin with.

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#10 tnspeck

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Posted 24 July 2012 - 04:10 PM

According to your last post to me I am supposed to uninstall ccleaner and tune up utilities. I cannot uninstall tune up utilities and was wondering if you could help me do so. I also am having some new problems since the last time like being kicked off of internet explorer to my desktop, cannot dowload, install or update programs resulting in the update, etc constantly hanging. When I try to load a web page my pages constantly hang. I also cannot download adobe flash player thus unable to open a lot of windows. I also cannot download pdf files. I have two maybe more pdf files that I desparately want to get back and was wondering if you can help me retrieve those files.

Just for the heck of it I ran a new GMER report because I think I did not follow all of the steps the last time. I think I may have forgotten to disable all of my antivirus, firewell, etc. Here is the new report.

Ann help would be greatly appreciated. Thanks


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-07-24 04:07:31
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD800BB-75FRA0 rev.77.07W77
Running: owxfp126.exe; Driver: C:\DOCUME~1\Teresa\LOCALS~1\Temp\uxldypog.sys


---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL@Installed 1
Reg HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI@Installed 1
Reg HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI@NoChange 1
Reg HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS@Installed 1
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 2
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 2
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 2
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7
Reg HKLM\SYSTEM\ControlSet002\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7
Reg HKLM\SYSTEM\ControlSet003\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\SearchIndexer.exe[2268] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IofCallDriver] [806750A5] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IoBuildDeviceIoControlRequest] [80675210] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IoInitializeTimer] [8067528B] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IofCompleteRequest] [806757AF] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmUnlockPages] [80675C51] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmUnmapLockedPages] [80675CAE] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmUnmapIoSpace] [80675D03] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!ExFreePoolWithTag] [806761DF] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeSetEvent] [8067620F] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KefAcquireSpinLockAtDpcLevel] [806763AF] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KefReleaseSpinLockFromDpcLevel] [80676402] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeWaitForSingleObject] [806766C4] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeReleaseMutex] [80676755] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeInitializeMutex] [8067677E] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeInitializeSpinLock] [8067681F] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!ObReferenceObjectByHandle] [8067684B] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmProbeAndLockPages] [80676BAD] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmMapIoSpace] [80676D2A] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!MmMapLockedPagesSpecifyCache] [80676E31] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KfAcquireSpinLock] [806774D3] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KfReleaseSpinLock] [80677549] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KfRaiseIrql] [80677673] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KfLowerIrql] [80677713] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!KeSynchronizeExecution] [806777D1] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!ExAllocatePoolWithTag] [8067789A] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[HAL.dll!KeQueryPerformanceCounter] [806784D5] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
IAT \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS[ntoskrnl.exe!IoGetDmaAdapter] [8067A308] \WINDOWS\system32\ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs avgidsfilterx.sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \FileSystem\Fastfat \Fat avgidsfilterx.sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- System - GMER 1.0.15 ----

Code \WINDOWS\system32\ntoskrnl.exe[PAGEVRFY] [806750A5] pIofCallDriver
Code \WINDOWS\system32\ntoskrnl.exe[PAGEVRFY] [806757AF] pIofCompleteRequest

SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwNotifyChangeKey [0xABC3B004]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwNotifyChangeMultipleKeys [0xABC3B0D4]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xABC3AD76]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xABC3AE1E]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xABC3AEBA]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xABC3AF56]

---- EOF - GMER 1.0.15 ----


Before staring this reply whenI tried to load your webste I got a warning telling me that I need to stop running this script on this page. I also stated that this might make my computer unresponsiv.

#11 TheShooter93

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Posted 26 July 2012 - 10:16 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please leave a note here after you have completed these steps, as well as a link to the new thread so I can continue work with you there.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Edited by TheShooter93, 26 July 2012 - 10:17 AM.

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#12 tnspeck

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Posted 01 August 2012 - 07:58 PM

I followed the above steps and here is my new link


"http://www.bleepingcomputer.com/forums/index.php?app=forums&module=post&section=post&do=new_post&f=22"

Edited by tnspeck, 01 August 2012 - 10:32 PM.


#13 TheShooter93

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Posted 01 August 2012 - 08:35 PM

That link didn't work, but I found the thread on your profile page. :thumbup2:

Edited by TheShooter93, 01 August 2012 - 08:36 PM.

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