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No wireless, av, or firewall


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#1 xrrak

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Posted 31 May 2012 - 08:55 PM

I have a friends computer with windows 7 home premium. Recently they cannot connect to the internet, the firewall will not start (error 0x8007042c) and AVG free 2012 will not start. I have run Malwarebytes and nothing was found. I ran scandisk and no errors were found. I tried a system restore but the only restore point was one after the problem started. Any suggestions?

Edited by hamluis, 01 June 2012 - 05:53 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 noknojon

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Posted 01 June 2012 - 04:52 AM

Hi -
Open up Computer and then right-click on the drive you want to check (usually C drive), and choose Properties, and then click the Properties button.
Then select the Tools tab, and click the "Check Now" button.
A little dialog will pop up to allow you to choose the options you want for the disk check.
You should check both options if you want to really check the disk properly.

The only problem with that is that Windows can't check a drive that's being used, such as the system drive, but Windows will let you schedule a disk check for the next reboot.
Now Reboot your system and the check will begin -
You should keep in mind that running through a full check disk takes quite a while, sometimes hours depending on how big the drive is and how many files you have.

See how that goes -

Edited by noknojon, 01 June 2012 - 04:53 AM.


#3 xrrak

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Posted 01 June 2012 - 03:58 PM

I did this and it hangs in stage 5 of 5, 23900421 of 51453226 free clusters processed. Also I have posted this topic in Virus, Trojan, Spyware, and Malware Removal Logs forums per someone else's instructions.




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