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Norton question?


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10 replies to this topic

#1 aliboy66

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Posted 31 May 2012 - 03:44 PM

Hi I have a laptop I use Norton internet security 2011 OS is windows 7 I have now got Norton 2012, do I uninstall 2011 all together or just install 2012? I'm not sure what option is best

Edit: Moved topic from Breaking Virus & Security News to the more appropriate forum. ~ Animal

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#2 Animal

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Posted 31 May 2012 - 04:11 PM

Yes uninstall the old version and install the new version. It is not wise to have two active antiviruses competing with each other.

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#3 boopme

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Posted 31 May 2012 - 08:01 PM

I would add a reboot of the machine after the Uninstall to clear the registry changes.
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#4 Animal

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Posted 31 May 2012 - 09:36 PM

Thanks Boop. I forgot to add that.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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#5 boopme

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Posted 31 May 2012 - 10:15 PM

You're welcome... Teamwork is good!.
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#6 Queen-Evie

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Posted 31 May 2012 - 10:26 PM

Make sure to turn on the Windows firewall before you uninstall Norton 2011. You don't want to leave your system unprotected while you go through the uninstall/reinstall process.

#7 aliboy66

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Posted 01 June 2012 - 03:15 PM

Hi do I uninstall through control panel or do I need a spacial tool to make sure its all gone?

#8 boopme

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Posted 01 June 2012 - 03:29 PM

Hello, again.. Download and save the New AV Application to the desktop.
Run Norton Removal Tool
Reboot..
Click on the New AV icon.. Install ,Update and Scan,
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#9 quietman7

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Posted 03 June 2012 - 06:53 AM

This is a summary of what has been discussed in this topic but placed in order to help you avoid confusion.

Steps to replace an existing anti-virus
  • Before removing your old anti-virus, you should download and save the setup file for the anti-virus you are going to replace it with.
  • Download any specialized removal tools available from the anti-virus vendor for your current anti-virus in case you need them.
  • Disconnect from the Internet.
  • Uninstall your current anti-virus.
  • Reboot and install the replacement.
  • Reboot again to ensure it is working properly before reconnecting to the Internet.
  • Connect to the Internet and immediately download the latest definition database updates.

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#10 guit30

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Posted 11 June 2012 - 03:54 AM

Hopefully with Norton 11-12,you have your windows firewall on, because Nortons 11 does not provide any firewall or firewall protection.Which makes me think, is Windows 7 Firewall enough? or should I get something like comodo?

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#11 quietman7

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Posted 11 June 2012 - 08:22 AM

Hopefully with Norton 11-12,you have your windows firewall on, because Nortons 11 does not provide any firewall or firewall protection.Which makes me think, is Windows 7 Firewall enough? or should I get something like comodo?

Please see Choosing a Firewall.
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