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Blue Screen WIndows 7


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#1 sony12

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Posted 31 May 2012 - 08:01 AM

Hi,

It appears from time to time that I have a blue screen and I don't know why.
Here's the message, I apologize if it's in French my Windows operating system is in French...

Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8000E9EE00
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\053112-25178-01.dmp
C:\Users\Hichem\AppData\Local\Temp\WER-86939-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt

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#2 cryptodan

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Posted 31 May 2012 - 08:04 AM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#3 sony12

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Posted 31 May 2012 - 08:17 AM

First of all many thanks for your prompt reply!! Here's the results:

==================================================
Dump File : 053112-25178-01.dmp
Crash Time : 31/05/2012 14:43:57
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041790
Parameter 2 : fffffa80`00e9ee00
Parameter 3 : 00000000`0000ffff
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\053112-25178-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274 048
==================================================

#4 cryptodan

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Posted 31 May 2012 - 08:22 AM

How to Test your RAM



Guide Overview

The purpose of this guide is to teach you how to check whether your system's RAM (Ramdom Access Memory) is working properly. Bad RAM can lead to a whole host of problems, often which do not appear to have a single cause -- appearing as systemwide glitches, blue screens, and other system trouble. MemTest86+ provides a very good detection mechanism for failed RAM, and is about as good a test you get short of actually replacing the module itself.

Tools Needed
Please perform these steps from a separate, working, machine.Perform these steps on the problem machine.
  • Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive. If you are unable to force a CDRom boot, reply with the make and model of your machine and I should be able to get you exact instructions.
  • If you've done it correctly, MemTest86+ will start to run automaticly, as shown below:
    Posted Image
  • If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
    Posted Image

    On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. Memtest will run forever until power is pulled on the machine.
  • Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:
    Posted Image
  • Hard-Reset the machine, removing the MemTest disk in the process.
If you didn't get an error screen, Congratulations! :)

Compliments of Billy O'Neal.

#5 sony12

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Posted 31 May 2012 - 09:50 AM

Waw ! Seems like I need a bit of time to do this..
Please just clarify what you mean by:
Hard-Reset the machine, removing the MemTest disk in the process

#6 cryptodan

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Posted 31 May 2012 - 09:51 AM

Perform the memtest and if it finds any issues, then you need to find what stick or slot is causing the issue.

#7 sony12

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Posted 31 May 2012 - 09:53 AM

Thanks a lot. Do I need to download it from a separate machine? I'm still able to use this machine? Or is it important to download it from a separate machine sorry?

#8 cryptodan

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Posted 31 May 2012 - 09:57 AM

You can download it to the machine you are using now.




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