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I cant install FIXIT online


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#1 darkchild101

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Posted 30 May 2012 - 07:33 PM

Hi
I have been trying to install MS fixit on my computer but it wont allow me


When i click run and follow the prompt to allow it it comes back saying Fixit Centre Setup encountered an error and then asks me to close and try again. it doesnt give me an error code or anything


Please help

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#2 hamluis

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Posted 30 May 2012 - 07:50 PM

Please...Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Why are you trying to run FixIt? What problem has appeared on your system?

Louis

Edited by hamluis, 30 May 2012 - 07:51 PM.


#3 darkchild101

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Posted 30 May 2012 - 08:08 PM

I am trying to install Nero onto my laptop and the first install didnt seem to work. Now when i have tried subsequent times it keeps saying Nero 11 is already installed even though i have tried to delete all traces of it in program files and what not. The dvd drive has just disappeared too and usb ports one has stopped working

I have tried to use CCleaner, revo uninstaller to uninstall it but it is not showing on any of them. its doing my head in

Edited by darkchild101, 30 May 2012 - 08:13 PM.


#4 darkchild101

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Posted 30 May 2012 - 08:14 PM

http://speccy.piriform.com/results/dKp7fp2x0XeyIH2Vg3VSucS

#5 hamluis

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Posted 31 May 2012 - 12:49 PM

Per http://www.cpu-world.com/CPUs/Celeron_M/Intel-Celeron%20M%20410%20LF80538NE0201M%20(BX80538410).html , Minimum/Maximum operating temperature = 0C - 100C.

Motherboard: TOSHIBA Satellite L30 (U23): 95 C

Core Temperature: 89 C

I don't have any experience with Intel processors...but that looks like your system is overheating, IMO. Overheating can make the entire system unreliable.

There is no indication that any process related to Nero...is installed on your system.

Louis

#6 darkchild101

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Posted 31 May 2012 - 01:40 PM

Per http://www.cpu-world.com/CPUs/Celeron_M/Intel-Celeron%20M%20410%20LF80538NE0201M%20(BX80538410).html , Minimum/Maximum operating temperature = 0C - 100C.

Motherboard: TOSHIBA Satellite L30 (U23): 95 C

Core Temperature: 89 C

I don't have any experience with Intel processors...but that looks like your system is overheating, IMO. Overheating can make the entire system unreliable.

There is no indication that any process related to Nero...is installed on your system.

Louis



As i said i was installing Nero and then when it had almost finished the computer rebooted on its own. When i tried to do install again it keeps saying Nero is already installed

#7 hamluis

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Posted 31 May 2012 - 03:08 PM

I got that, thanks :).

You can't install FixIt...you can't install Nero...it's my premise that maybe your problems exist because your system is overheating.

Please try to uninstall then reinstall any other program, for comparative puposes.

See if you can update at Windows Update.

Louis

#8 darkchild101

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Posted 31 May 2012 - 03:18 PM

Will try that. My laptop was sitting on something that didnt allow it to "breathe". Since you highlighted the high temps i have sat it on something allows air to pass underneath. Will watch to see if that makes a difference after it has cooled down

#9 rotor123

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Posted 31 May 2012 - 05:24 PM

Hi

Pleases always sit your laptop on a hard surface when it is running as the normal cooling air intake is on the bottom.

High temperatures will, not may, will reduce its useful life. I have had to replace motherboards in fairly new, less than 1 year old and less than 2 years old, laptops that were killed by constant overheating.

If the temperatures still run high then look at the post I'm linking
http://www.bleepingcomputer.com/forums/topic441193.html/page__p__2583145#entry2583145

It is from HP but it applies to all brands.

Good Luck
Roger

Edited by rotor123, 31 May 2012 - 05:25 PM.

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