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HijackThis Log: Please help - Google redirects


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2 replies to this topic

#1 SPPITDUDE2

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Posted 30 May 2012 - 05:50 PM

I'm having issues with redirects from the Google search page on a couple different machines. Here is the hijack this log from one of them. Any help would be greatly appreciated!

The SAAZ programs are known good files.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:39:11 PM, on 5/30/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\PROGRA~1\SAAZOD\zRealTime\SAAZappr.exe
C:\PROGRA~1\SAAZOD\zRealTime\SAAZapsc.exe
C:\PROGRA~1\SAAZOD\SAAZDPMACTL.exe
C:\PROGRA~1\SAAZOD\SAAZRemoteSupport.exe
C:\PROGRA~1\SAAZOD\SAAZScheduler.exe
C:\PROGRA~1\SAAZOD\SAAZServerPlus.exe
C:\PROGRA~1\SAAZOD\zRealTime\rtHlpDk.exe
C:\PROGRA~1\SAAZOD\SAAZWatchDog.exe
C:\PROGRA~1\SAAZOD\zRealTime\rtdrHlpDk.exe
C:\PROGRA~1\SAAZOD\RMHLPDSK.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Intuit\QuickBooks 2012\QBW32.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Documents and Settings\tmulloy\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R3 - URLSearchHook: (no name) - {8ba2cfef-a1bc-4964-aadc-33be1ae5a33c} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {46B3C46B-B150-45A6-9A96-8FB811F94548} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {9b9dcae3-be34-424c-8d73-75e305a9e091} - (no file)
O2 - BHO: (no name) - {dc9051c2-8f55-479a-97a4-747980d9047f} - (no file)
O3 - Toolbar: (no name) - {f20de5e0-2a6e-4c54-985f-1cf59551ce39} - (no file)
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunServices: [WindowsRegKey upd4te2d4te] pzevhjrus.exe
O4 - HKLM\..\RunServices: [microsft windows updates] mswupdate32.exe
O4 - HKLM\..\RunServices: [KB681499] C:\WINDOWS\System32\KB681499.exe
O4 - HKLM\..\RunServices: [upnpsrch] C:\WINDOWS\System32\upnpsrch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-21-3486336477-280698884-3248918139-500\..\Run: [sjbfv] C:\WINDOWS\system32\wupluu.exe reg_run (User 'Administrator')
O4 - HKUS\S-1-5-21-3486336477-280698884-3248918139-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - Global Startup: Intuit Data Protect.lnk = C:\Program Files\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: QuickBooks_Standard_21.lnk = C:\Program Files\Intuit\QuickBooks 2012\QBW32.EXE
O8 - Extra context menu item: &Search - http://tbedits.weatherblink.com/one-toolbaredits/menusearch.jhtml?s=100000413&p=XNxdm0029Mus&si=CIW7tL7J5qwCFeldtgodiHYsJA&a=B61A4B4C-47FF-4A08-A888-3015DBDA311C&n=2011120313
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {400429E4-BED4-472E-93BF-F85AB8565DFF} - http://www.terp17.com/ax/axo.cab
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c6/v20.141/qboax10.cab
O16 - DPF: {ADACAA8F-3595-47FE-9C31-9C7471B9BEC7} (OCXDownloadChecker Control) - http://12.44.142.226/cab/OCXChecker_8198.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = C2PGroup.com
O17 - HKLM\Software\..\Telephony: DomainName = C2PGroup.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = C2PGroup.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = C2PGroup.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = C2PGroup.com
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: intu-help-qb3 - {C5E479EA-0A65-4B05-8C6C-2FC8CC682EB4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
O18 - Protocol: intu-help-qb5 - {867FCB77-9823-4CD6-8210-D85F968D466F} - C:\Program Files\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll
O21 - SSODL: Kiplinger's Home and Business Attorney - {FA3C4D4D-5587-6849-B61B-D7C2D7E58EFE} - (no file)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: QBIDPService (QBVSS) - Intuit Inc. - C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
O23 - Service: QuickBooksDB20 - Intuit, Inc. - C:\PROGRA~1\Intuit\QUC2C1~1\QBDBMgrN.exe
O23 - Service: SAAZ RMM Agent Presence-PR (SAAZappr) - Zenith Infotech Ltd - C:\PROGRA~1\SAAZOD\zRealTime\SAAZappr.exe
O23 - Service: SAAZ RMM Agent Presence-SC (SAAZapsc) - Zenith Infotech Ltd - C:\PROGRA~1\SAAZOD\zRealTime\SAAZapsc.exe
O23 - Service: SAAZDPMACTL - Zenith Infotech Ltd - C:\PROGRA~1\SAAZOD\SAAZDPMACTL.exe
O23 - Service: SAAZRemoteSupport - Zenith Infotech Ltd - C:\PROGRA~1\SAAZOD\SAAZRemoteSupport.exe
O23 - Service: SAAZScheduler - Zenith Infotech Ltd - C:\PROGRA~1\SAAZOD\SAAZScheduler.exe
O23 - Service: SAAZServerPlus - Zenith Infotech Ltd - C:\PROGRA~1\SAAZOD\SAAZServerPlus.exe
O23 - Service: SAAZWatchDog - Zenith Infotech Ltd - C:\PROGRA~1\SAAZOD\SAAZWatchDog.exe

--
End of file - 9628 bytes



Thanks again for all the hard work you folks do for strangers!

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#2 nasdaq

nasdaq

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Posted 03 June 2012 - 08:48 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:


R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - {8ba2cfef-a1bc-4964-aadc-33be1ae5a33c} - (no file)
O2 - BHO: (no name) - {46B3C46B-B150-45A6-9A96-8FB811F94548} - (no file)
O2 - BHO: (no name) - {9b9dcae3-be34-424c-8d73-75e305a9e091} - (no file)
O2 - BHO: (no name) - {dc9051c2-8f55-479a-97a4-747980d9047f} - (no file)
O3 - Toolbar: (no name) - {f20de5e0-2a6e-4c54-985f-1cf59551ce39} - (no file)
O4 - HKLM\..\RunServices: [WindowsRegKey upd4te2d4te] pzevhjrus.exe
O4 - HKLM\..\RunServices: [microsft windows updates] mswupdate32.exe
O4 - HKLM\..\RunServices: [KB681499] C:\WINDOWS\System32\KB681499.exe
O4 - HKLM\..\RunServices: [upnpsrch] C:\WINDOWS\System32\upnpsrch.exe
O4 - HKUS\S-1-5-21-3486336477-280698884-3248918139-500\..\Run: [sjbfv] C:\WINDOWS\system32\wupluu.exe reg_run (User 'Administrator')
O16 - DPF: {400429E4-BED4-472E-93BF-F85AB8565DFF} - http://www.terp17.com/ax/axo.cab
O21 - SSODL: Kiplinger's Home and Business Attorney - {FA3C4D4D-5587-6849-B61B-D7C2D7E58EFE} - (no file)



Click on Fix Checked when finished and exit HijackThis.

Delete these files in bold if found.

pzevhjrus.exe
mswupdate32.exe
<- search both files and delete them.
C:\WINDOWS\System32\KB681499.exe
C:\WINDOWS\System32\upnpsrch.exe
C:\WINDOWS\system32\wupluu.exe

Restart the computer normally.

===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.

===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall
===

Third party programs if not up to date can be an open door for an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs and let me know if the problem persists.

#3 nasdaq

nasdaq

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Posted 09 June 2012 - 06:35 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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