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multiple trojan horses and other issues


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3 replies to this topic

#1 carterautoparts

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Posted 29 May 2012 - 04:16 PM

I'm having several issues. I have rootkit "Inline hook ntkrnlpa.exe". I ran rootkit unhook after reading a post trying to get rid of that so i can post the results if you want them. I ran a scan with AVG & it found & removed Trojan horse Crypt.ASHD & Trojan horse Generic28.BCBO. Since running the scan, it has detected several more trojan horses that I quarantined. Also, Windows Media Player will open randomly and says now playing hcp_asx. I've tried to run TDSSkiller & the program won't open. Also, the internet will occasionally redirect when i'm searching.

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#2 Budapest

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Posted 29 May 2012 - 06:00 PM

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 nasdaq

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Posted 02 June 2012 - 08:14 AM

Hi,
I'm nasdaq

Please post the logs as requested in the previous post. I will review them.

#4 nasdaq

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Posted 08 June 2012 - 10:10 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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