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Trojan Sirefef - Windows Firewall corrupted


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15 replies to this topic

#1 ZekeOhr

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Posted 29 May 2012 - 02:10 PM

I recently got infected by the Trojan.Sirefef malware virus. I ran Microsoft defender from a bootable USB drive and scanned the entire drive and neutralized the virus - or so I believe.
I still had to re-install Microsoft Security Essentials. Now when I try to reset my Windows Firewall I get the following message on the advanced tab:

"The network connection settings have become corrupted. To fix this click restore defaults...."
When I click on restore defaults it does nothing.

Also, the advanced tab of my Local Area Connection properties says, "Windows cannot display the properties of this connection. The Windows Management Instrumentation (WMI) information might be corrupted...."



Here is what I attempted to do already:

1) Reset/restart/re-install/re-register the firewall.
2) Uninstall all network devices


OS: Windows XP SP3

Edited by Budapest, 29 May 2012 - 06:01 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 boopme

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Posted 29 May 2012 - 06:29 PM

Hello,do these next and see how it is.


Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.



If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.




I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


[color="#8B0000"]NOTE: In some instances if no malware is found there will be




Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

[color="#008000"] Note:
When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ZekeOhr

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Posted 30 May 2012 - 04:15 PM

Ran TDSSKiller. No malicious objects found.
Will let you know results of Eset.

Thanks!!!!

#4 boopme

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Posted 30 May 2012 - 06:07 PM

OK,you're welcome..
Lets see ESET when done.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 ZekeOhr

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Posted 31 May 2012 - 07:22 AM

Result of ESET scan:

T:\Downloads from Chrome\avc-free.exe Win32/OpenCandy application deleted - quarantined

(Note: This program was on the PC for a while and I believe was scanned by MS Security Essentials)

#6 ZekeOhr

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Posted 31 May 2012 - 09:04 AM

Note: Please see you direct messages for my scan results of minitoolbox

#7 boopme

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Posted 31 May 2012 - 09:12 AM

It looks removed.. Are there any issues on the machine?
Isee your Fox it and Java need updating. These old versions can be exploited.
Remove old and install the new and reboot.

Lets just do a rootkit scan..

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 ZekeOhr

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Posted 31 May 2012 - 09:18 AM

Thanks again!

I believe it is removed as well.
I just cant seem to get my firewall and lan settings to display - as stated in my first post.

I'll let you know the results of the aswMBR scan.

#9 ZekeOhr

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Posted 31 May 2012 - 09:49 AM

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-31 10:20:18
-----------------------------
10:20:18.953 OS Version: Windows 5.1.2600 Service Pack 3
10:20:18.953 Number of processors: 2 586 0xF0D
10:20:18.953 ComputerName: SWITCH UserName: Work
10:20:21.140 Initialize success
10:21:35.812 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
10:21:35.812 Disk 0 Vendor: WDC_WD12 08.0 Size: 114473MB BusType: 3
10:21:35.859 Disk 0 MBR read successfully
10:21:35.859 Disk 0 MBR scan
10:21:35.859 Disk 0 unknown MBR code
10:21:35.859 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 30239 MB offset 63
10:21:35.859 Disk 0 Partition - 00 0F Extended LBA 78331 MB offset 61931520
10:21:35.921 Disk 0 Partition 2 00 12 Compaq diag MSWIN4.1 5898 MB offset 222354720
10:21:35.953 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 70003 MB offset 61931583
10:21:35.953 Disk 0 Partition - 00 05 Extended 8327 MB offset 205299360
10:21:35.984 Disk 0 Partition 4 00 07 HPFS/NTFS NTFS 8327 MB offset 205299423
10:21:35.984 Disk 0 scanning sectors +234435600
10:21:36.093 Disk 0 scanning C:\WINDOWS\system32\drivers
10:21:47.593 Service scanning
10:21:56.578 Service MpKsld35c9331 C:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{64A9A345-9E5B-4D46-82A7-FC3329D08AFD}\MpKsld35c9331.sys **LOCKED** 32
10:22:06.890 Modules scanning
10:22:14.640 Disk 0 trace - called modules:
10:22:14.703 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll iaStor.sys
10:22:14.703 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a90cab8]
10:22:14.703 3 CLASSPNP.SYS[f7647fd7] -> nt!IofCallDriver -> \Device\00000094[0x8a938910]
10:22:14.703 5 ACPI.sys[f750e620] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x8a913028]
10:22:14.703 Scan finished successfully
10:47:55.687 Disk 0 MBR has been saved successfully to "T:\Downloads from Chrome\MBR.dat"
10:47:55.703 The log file has been saved successfully to "T:\Downloads from Chrome\aswMBR.txt"

#10 boopme

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Posted 31 May 2012 - 09:49 AM

This may reveal info on that issue.
Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 ZekeOhr

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Posted 31 May 2012 - 10:02 AM

Farbar Service Scanner Version: 27-05-2012
Ran by Work (administrator) on 31-05-2012 at 11:01:31
Running from "T:\Downloads from Chrome"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
Srservice Service is not running. Checking service configuration:
The start type of Srservice service is OK.
The ImagePath of Srservice service is OK.
The ServiceDll of Srservice: "C:\WINDOWS\system32\srsvc.dll".

sr Service is not running. Checking service configuration:
The start type of sr service is set to Disabled. The default start type is Boot.
The ImagePath of sr: "\SystemRoot\system32\DRIVERS\sr.sys".


System Restore Disabled Policy:
========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR"=DWORD:1


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit


**** End of log ****

#12 boopme

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Posted 31 May 2012 - 10:21 AM

Hello. Please post the Farbar log with a DDS log in a new topic about Firewall not running.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run (it may not on a 64 bit system) skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 ZekeOhr

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Posted 31 May 2012 - 10:29 AM

So I should create a new topic titled "Windows Firewall not running" in this section -- "BleepingComputer.com> Security> Am I infected? What do I do?"

or in a different section?

#14 boopme

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Posted 31 May 2012 - 11:55 AM

Yes,here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 ZekeOhr

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Posted 04 June 2012 - 03:09 PM

Posted here.




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