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Ctrl+C always pastes a screen shot


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2 replies to this topic

#1 Robert Railey

Robert Railey

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Posted 29 May 2012 - 12:35 PM

The other day while attempting to copy and paste text between emails, instead of my selected text I received a image of my entire screen. After doing some more testing and checking the clipboard viewer (clipbrd.exe) I discovered that a image was being captured repeatedly non-stop. I can't find any images stored on the drive and haven't been able to find any information on screen logging on the internet that is helpful.

I'm using Windows XP and this is a first for me. I checked my startup areas, in the program files, and run in the registry and can't find anything unusual. I've also run Trend Office Scan, which I have up-to-date, and Spybot Search and Destroy and still no luck. I'm attaching my log files from HijackThis for your review. Whatever it is, it starts automatically after boot up and runs until I shut down.



Thanks,

Attached Files



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#2 nasdaq

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Posted 02 June 2012 - 08:12 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Your Hosts file was compromised.
How do I reset the hosts file back to the default?
http://support.microsoft.com/kb/972034

Use the Fix it button on the page.

===

The file in bold is suspicious.

C:\WINDOWS\TEMP\CY9D9C.EXE

>>> Run Jotti's malware scan: Please copy this line (in bold):
C:\WINDOWS\TEMP\CY9D9C.EXE
  • Go to Jotti's malware scan and click the Browse button,
  • A window will open, right-click in the File name field and choose Paste.
  • Click the Submit button and let the scan run uninterrupted.
  • At the end right-click the Permalink button and choose "Copy the link". Posted Image
  • Open Notepad (Start => All Programs => Accessories) and click "Edition" => "Paste".
Please copy and paste these Permalink in your next reply.
If Jotti is busy, please go to http://www.virustotal.com

===

Run msconfig.exe and stop the process associated with CY9D9C.EXE

Rename the file CY9D9C.EXE to CY9D9C.EXE.old Will delete it if found to be bad.
===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall
===

Third party programs if not up to date can be an open door for an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs and let me know if the problem persists.

#3 nasdaq

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Posted 08 June 2012 - 10:10 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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