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Wifi says its connected...


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11 replies to this topic

#1 VirtuosoAXP

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Posted 28 May 2012 - 11:05 PM

Okay so I hope I am posting this in the right place. Recently we got a new dsl modem/wireless router combo from Verizon, an Actiontec GT704WG. All other devices in my house have switched over just fine and work without issues (another laptop, desktop, game consoles, ipad, cell phones etc) except my laptop. It connects to the wireless network no problem but randomly it will stop loading pages. It says it is still connected with 5 full bars with local and internet access but web pages will just "load forever" without ever changing. Sometimes I'll get a message saying the server timed out. The only way to fix this is to reset my wireless network adapter, which is a temporary fix. I already made sure that my wireless card drivers were up to date and tried to power cycle the router but this hasn't worked. I'm fresh out of ideas now and this is super frustrating.

Asus G50vt with Vista home 64 bit.

Thanks!

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#2 noknojon

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Posted 29 May 2012 - 06:47 AM

Recently we got a new dsl modem/wireless router combo from Verizon, an Actiontec GT704WG.

Hi -
Have you contacted Verison yet ? What was their answer to this situation ?
If they supply the setup, they will offer some support for this -

Regards -

#3 jhayz

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Posted 30 May 2012 - 03:29 AM

Did you check if its a distance or range issue or any possible interferences that might be causing the problem? Since you mention it randomly loads webpages.

Tekken
 


#4 VirtuosoAXP

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Posted 01 June 2012 - 12:06 PM

It is definitely not a range issue, I'm in the same room as the router. I doubt its interference because other devices in the room or close to it have no problems.

All Verizon had me do was reset the router. Sure, that temporarily fixes it but the problem keeps occurring.

#5 coxchris

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Posted 01 June 2012 - 06:49 PM

you have to love Teir 1 support. They basically read from scripts

try to flush out your dns

Open a command prompt

type in ipconfig /flushdns and press enter

What browsers are not responding to request

AA in Computer Networking Technology

BS in Information Technology 

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CIW Web Design Specialist, JavaScript Specialist,  Database Design Specialist 

LPIC-1, SUSE 


#6 noknojon

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Posted 01 June 2012 - 06:53 PM

Sometimes I'll get a message saying the server timed out.

Next time you get the message, please connect directly to the modem (ethernet cable) and see if the situation continues.
Do not turn off the computer in question, just plug it in and see if that changes anything.
This is just to rule out a wireless or connection problem first -

Thank You -

Edited by noknojon, 01 June 2012 - 06:53 PM.


#7 VirtuosoAXP

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Posted 04 June 2012 - 05:38 PM

Flushed my DNS but that did not help. Plugged directly into the router I seem to be okay.

#8 jhayz

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Posted 06 June 2012 - 01:29 AM

The only way to fix this is to reset my wireless network adapter, which is a temporary fix

Since there are many devices connecting to your home network, try isolating your laptop in your network first then add other computers subsequently.

Tekken
 


#9 The_Outkast

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Posted 07 June 2012 - 06:22 PM

I just recently had a problem like this with at one of our client's offices. Frontier (formerly Verizon) installed a new wireless router. Most of the laptops had no issues, but 3 of them would connect and show a good signal. However, they had trouble accessing network shares and web pages (time out issues). I ran a continuous ping to the router and there was about 80% packet loss. Power cycling the router would correct the problem for a little while, but then it would return. I tried updating everything, but the problem persisted on these laptops. When I connected the laptops using a wire connection, they had no problem. I picked up a wireless access point, configured it and connected the problematic laptops to it. The connection was stable and almost no packet loss. For some reason, some combinations of hardware just won't work together. I would suggest getting an access point and connecting the laptops to it.

#10 VirtuosoAXP

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Posted 30 June 2012 - 01:08 AM

Okay so problem still hasn't been resolved. I have, however, noticed a new interesting occurrence. When I'm doing something like downloading a game on Steam I don't lose the connection. I have been downloading something all day and the connection hasn't dropped once, which is unusual because frequently it can happen every 5 minutes. Once the download stops the drops start happening again.

#11 jhayz

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Posted 30 June 2012 - 02:50 AM

Can you borrow a usb wifi adapter to check on the difference?

Tekken
 


#12 VirtuosoAXP

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Posted 30 June 2012 - 12:04 PM

Yeah, a desktop in my house uses one of those. I'll pop it in and see if it makes any difference.




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