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Problem Viewing Videos Uploaded From Canon Powershot SD1400 ID Digital ELPH

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#1 cherdon


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Posted 28 May 2012 - 09:12 AM

I have a Canon Powershot SD1400 ID Digital ELPH that was given to me without the manual. I took some videos the other day of my granddaughters 1st soccer game along with pics. I uploaded to my computer without a problem. I have used other cameras before and never had a problem viewing them. Type of file was always video clips. Anyways when I try to view vids from this camera in windows media player I get the following which I took a print screen shot to show you but dont know how to show it here because it doesn't have a url. Then when I click on use web service to find appropriate program I get File Type: QuickTime video file File Extension: .mov. I downloaded QuickTime and it still didn't work. I also get the error Windows Media Player cannot play the file. The file is either corrupt or the Player does not support the format you are trying to play. I googled to find out how to convert from .MOV to avi so I could play it in Windows Media player but it was either too complicated or I downloaded programs that needed you to register in order to work. There has got to be an easier way or a program that is fully functional so I can watch these videos on my computer and also be able to post them. My granddaughters 4th birthday is today and I need this working as I want to take vids of her special day so she can watch them on my computer when she comes over. Please help me. Thanks

Edited by cherdon, 28 May 2012 - 09:15 AM.

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#2 abauw


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Posted 28 May 2012 - 06:37 PM

Hello, does you mean PowerShot SD1400 IS
If yes, you could download manual and software from there :wink:
If you want to use freeware program to watch movie you could try K-Lite Codec Pack 8.80
Hope this help.

*Edit for typo

Edited by abauw, 28 May 2012 - 06:38 PM.

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#3 cherdon

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Posted 28 May 2012 - 07:04 PM

Thanks abauw...will check it out

#4 rotor123


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Posted 29 May 2012 - 11:56 AM


VLC is a free and open source cross-platform multimedia player and framework that plays most multimedia files as well as DVD, Audio CD, VCD, and various streaming protocols. VLC can also convert, capture/record and be used as a server to stream video.

All the different Codecs (Coder / Decoder) are built in. The missing Codec is why media player isn't playing your video.

Also in the Tools menu then Codec information it will tell you details of the file.

I use it for playing everything.

Good Luck

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