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System starts to slow down after 30-45 mins

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7 replies to this topic

#1 TomV22


  • Members
  • 136 posts
  • Local time:01:47 PM

Posted 27 May 2012 - 05:20 PM


I am on a Windows Vista system and the last few days, after 30-45 minutes (roughly) of activity/use of the computer, the system starts to REALLLY slow down. When I open the Windows Task Manager, CPU is at 100% and most of it being used by the explore.exe (Windows Explorer) in the neighborhood of 40-60%. Makes even typing this lovely post real FUN (as in slow as molasses!!)

Also I know a few of the accounts had been hacked as well during this time frame..so I think something is amiss here.

Here is the DDS.txt file (gmer reported nothing after being run).
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.6001.19222 BrowserJavaVersion: 1.6.0_31
Run by Tom at 2:14:42 on 2012-05-27
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.6141.2936 [GMT -6:00]
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Norton Security Suite\Engine\\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\NetRatingsNetSight\NetSight\NielsenUpdate.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\SeaPort.exe
C:\Program Files (x86)\Norton Security Suite\Engine\\ccSvcHst.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Nielsen\Homescan Internet Transporter\HSTrans.exe
C:\Program Files (x86)\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\NetRatingsNetSight\NetSight\meter5\NielsenOnline64.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5090109
uInternet Settings,ProxyOverride = *.local;;<local>
mURLSearchHooks: D-Link Toolbar Search Class: {e917fc61-7f80-4f1f-a882-cdffffbe4c8d} - C:\Program Files (x86)\D-Link Toolbar\dlinktb.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\\IPS\IPSBHO.DLL
BHO: StartNow Toolbar Helper: {6e13d095-45c3-4271-9475-f3b48227dd9f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
BHO: myBabylon English Toolbar: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program Files (x86)\myBabylon_English\tbmyBa.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - C:\Program Files (x86)\Dell\BAE\BAE.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: D-Link Toolbar Loader: {f01858c7-2a68-4d93-9e22-502eae3917c2} - C:\Program Files (x86)\D-Link Toolbar\dlinktb.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\\coIEPlg.dll
TB: myBabylon English Toolbar: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program Files (x86)\myBabylon_English\tbmyBa.dll
TB: D-Link Toolbar: {61874dfa-9adf-44e5-8e61-f3913707e7d7} - C:\Program Files (x86)\D-Link Toolbar\dlinktb.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: StartNow Toolbar: {5911488e-9d1e-40ec-8cbb-06b231cc153f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll"
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [igndlm.exe] C:\Program Files (x86)\Download Manager\DLM.exe /windowsstart /startifwork
uRun: [ComcastAntispyClient] "C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
uRun: [Akamai NetSession Interface] "C:\Users\Tom\AppData\Local\Akamai\netsession_win.exe"
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
mRun: [MegaPanel] "C:\Program Files (x86)\Nielsen\Homescan Internet Transporter\HSTrans.exe"
mRun: [NielsenOnline] "C:\Program Files (x86)\NetRatingsNetSight\NetSight\NielsenOnline.exe"
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [StartNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
LSP: C:\Windows\system32\wpclsp.dll
Trusted Zone: ncponline.com\www
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer =
TCP: Interfaces\{B2957CC1-5FCC-498D-A092-939CE9B94B1A} : DhcpNameServer =
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: StartNow Toolbar Helper: {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
BHO-X64: StartNow Toolbar Helper - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
BHO-X64: myBabylon English Toolbar: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program Files (x86)\myBabylon_English\tbmyBa.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll
BHO-X64: Updater For XFIN_PORTAL - No File
BHO-X64: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files (x86)\Dell\BAE\BAE.dll
BHO-X64: Browser Address Error Redirector - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll
BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO-X64: Ask Toolbar BHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: D-Link Toolbar Loader: {f01858c7-2a68-4d93-9e22-502eae3917c2} - C:\Program Files (x86)\D-Link Toolbar\dlinktb.dll
BHO-X64: D-Link Toolbar Loader - No File
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\\coIEPlg.dll
TB-X64: myBabylon English Toolbar: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program Files (x86)\myBabylon_English\tbmyBa.dll
TB-X64: D-Link Toolbar: {61874dfa-9adf-44e5-8e61-f3913707e7d7} - C:\Program Files (x86)\D-Link Toolbar\dlinktb.dll
TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB-X64: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll"
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [MegaPanel] "C:\Program Files (x86)\Nielsen\Homescan Internet Transporter\HSTrans.exe"
mRun-x64: [NielsenOnline] "C:\Program Files (x86)\NetRatingsNetSight\NetSight\NielsenOnline.exe"
mRun-x64: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
mRun-x64: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [(Default)]
mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [StartNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"
mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\4zva8812.test\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.bing.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z192&form=ZGAADF&install_date=20111013&q=
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - plugin: C:\Program Files (x86)\Download Manager\npfpdlm.dll
FF - plugin: C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Tom\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll
============= SERVICES / DRIVERS ===============
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502010.003\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502010.003\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502010.003\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502010.003\SYMEFA64.SYS [?]
R1 anodlwf;ANOD Network Security Filter driver;C:\Windows\system32\DRIVERS\anodlwfx.sys --> C:\Windows\system32\DRIVERS\anodlwfx.sys [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120517.001\BHDrvx64.sys [2012-5-23 1160824]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120525.001\IDSviA64.sys [2012-5-25 488568]
R1 nnfwdk;Nielsen WFP Driver;C:\Program Files (x86)\NetRatingsNetSight\NetSight\meter5\nnfwdk64.sys [2012-4-23 25648]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502010.003\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502010.003\Ironx64.SYS [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\N360x64\0502010.003\SYMTDIV.SYS --> C:\Windows\system32\Drivers\N360x64\0502010.003\SYMTDIV.SYS [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 AERTFilters;Andrea RT Filters Service;C:\Windows\system32\AERTSr64.exe --> C:\Windows\system32\AERTSr64.exe [?]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2008-1-20 21504]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2011-7-14 133944]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-9-23 155648]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\\ccsvchst.exe [2012-4-24 130008]
R2 NielsenUpdate;Nielsen Update;C:\Program Files (x86)\NetRatingsNetSight\NetSight\NielsenUpdate.exe [2011-1-26 306496]
R2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe [2011-7-27 267488]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdLH6.sys --> C:\Windows\system32\drivers\AtihdLH6.sys [?]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\SeaPort.EXE [2012-2-20 240408]
R3 CAXHWBS2;CAXHWBS2;C:\Windows\system32\DRIVERS\CAXHWBS2.sys --> C:\Windows\system32\DRIVERS\CAXHWBS2.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-4 138360]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BBSvc.EXE [2012-2-20 193816]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-29 135664]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-5 257696]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-29 135664]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-2 129976]
S3 netr28ux;D-Link dnetr28u USB Extensible Wireless LAN Card Driver;C:\Windows\system32\DRIVERS\Dnetr28ux.sys --> C:\Windows\system32\DRIVERS\Dnetr28ux.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-3 89920]
=============== File Associations ===============
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
=============== Created Last 30 ================
2012-05-18 15:00:07 -------- d-----w- C:\Program Files (x86)\AndreaMosaic Professional
2012-05-15 17:33:30 -------- d-----w- C:\Program Files (x86)\Diablo III
2012-05-09 16:58:05 -------- d-----w- C:\Windows\en
2012-05-09 16:53:25 19352 ----a-w- C:\ProgramData\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2012-05-09 16:48:42 89944 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\96d145121cd2e0305\DSETUP.dll
2012-05-09 16:48:42 537432 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\96d145121cd2e0305\DXSETUP.exe
2012-05-09 16:48:42 1801048 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\96d145121cd2e0305\dsetup32.dll
2012-05-02 22:11:36 -------- d-----w- C:\Program Files (x86)\Mozilla Maintenance Service
2012-05-02 22:11:33 157352 ----a-w- C:\Program Files (x86)\Mozilla Firefox\maintenanceservice_installer.exe
2012-05-02 22:11:33 129976 ----a-w- C:\Program Files (x86)\Mozilla Firefox\maintenanceservice.exe
2012-05-01 16:34:58 737280 ----a-w- C:\Windows\iun6002.exe
2012-05-01 16:34:57 -------- d-----w- C:\Program Files (x86)\AndreaMosaic
==================== Find3M ====================
2012-05-05 15:45:07 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-05-05 15:45:07 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-05-05 15:45:04 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-04-06 20:40:56 0 ----a-w- C:\Windows\ativpsrm.bin
2012-04-03 08:22:15 4699520 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-04-02 13:59:51 2766848 ----a-w- C:\Windows\System32\win32k.sys
2012-03-30 12:45:03 1423744 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-03-20 23:34:30 72576 ----a-w- C:\Windows\System32\drivers\partmgr.sys
2012-03-09 07:26:42 74752 ----a-w- C:\Windows\System32\OpenVideo64.dll
2012-03-09 07:26:32 64512 ----a-w- C:\Windows\SysWow64\OpenVideo.dll
2012-03-09 07:26:24 61952 ----a-w- C:\Windows\System32\OVDecode64.dll
2012-03-09 07:26:20 54784 ----a-w- C:\Windows\SysWow64\OVDecode.dll
2012-03-09 07:26:10 16507392 ----a-w- C:\Windows\System32\amdocl64.dll
2012-03-09 07:25:16 13238272 ----a-w- C:\Windows\SysWow64\amdocl.dll
2012-03-09 07:24:22 54272 ----a-w- C:\Windows\System32\OpenCL.dll
2012-03-09 07:24:14 48128 ----a-w- C:\Windows\SysWow64\OpenCL.dll
2012-03-09 06:28:08 10857984 ----a-w- C:\Windows\System32\drivers\atikmdag.sys
2012-03-09 05:16:44 159744 ----a-w- C:\Windows\System32\atiapfxx.exe
2012-03-09 05:16:28 791552 ----a-w- C:\Windows\SysWow64\aticfx32.dll
2012-03-09 05:14:42 958464 ----a-w- C:\Windows\System32\aticfx64.dll
2012-03-09 05:11:24 442368 ----a-w- C:\Windows\System32\ATIDEMGX.dll
2012-03-09 05:11:16 496128 ----a-w- C:\Windows\System32\atieclxx.exe
2012-03-09 05:10:20 235520 ----a-w- C:\Windows\System32\atiesrxx.exe
2012-03-09 05:08:50 120320 ----a-w- C:\Windows\System32\atitmm64.dll
2012-03-09 05:08:02 21504 ----a-w- C:\Windows\System32\atimuixx.dll
2012-03-09 05:07:56 59392 ----a-w- C:\Windows\System32\atiedu64.dll
2012-03-09 05:07:50 43520 ----a-w- C:\Windows\SysWow64\ati2edxx.dll
2012-03-09 05:04:18 6200320 ----a-w- C:\Windows\SysWow64\atidxx32.dll
2012-03-09 05:03:40 26166784 ----a-w- C:\Windows\System32\atio6axx.dll
2012-03-09 04:45:00 7646208 ----a-w- C:\Windows\System32\atidxx64.dll
2012-03-09 04:39:20 19739136 ----a-w- C:\Windows\SysWow64\atioglxx.dll
2012-03-09 04:36:40 1113088 ----a-w- C:\Windows\System32\atiumd6v.dll
2012-03-09 04:36:10 1828864 ----a-w- C:\Windows\SysWow64\atiumdmv.dll
2012-03-09 04:35:54 4958208 ----a-w- C:\Windows\System32\atiumd6a.dll
2012-03-09 04:23:44 5062656 ----a-w- C:\Windows\SysWow64\atiumdva.dll
2012-03-09 04:23:16 5954048 ----a-w- C:\Windows\SysWow64\atiumdag.dll
2012-03-09 04:18:30 51200 ----a-w- C:\Windows\System32\aticalrt64.dll
2012-03-09 04:18:26 46080 ----a-w- C:\Windows\SysWow64\aticalrt.dll
2012-03-09 04:18:14 44544 ----a-w- C:\Windows\System32\aticalcl64.dll
2012-03-09 04:18:12 44032 ----a-w- C:\Windows\SysWow64\aticalcl.dll
2012-03-09 04:17:54 16069632 ----a-w- C:\Windows\System32\aticaldd64.dll
2012-03-09 04:12:38 13715968 ----a-w- C:\Windows\SysWow64\aticaldd.dll
2012-03-09 04:11:52 7552000 ----a-w- C:\Windows\System32\atiumd64.dll
2012-03-09 04:05:20 54784 ----a-w- C:\Windows\System32\atimpc64.dll
2012-03-09 04:05:20 54784 ----a-w- C:\Windows\System32\amdpcom64.dll
2012-03-09 04:05:12 53760 ----a-w- C:\Windows\SysWow64\atimpc32.dll
2012-03-09 04:05:12 53760 ----a-w- C:\Windows\SysWow64\amdpcom32.dll
2012-03-09 03:58:54 512000 ----a-w- C:\Windows\System32\atiadlxx.dll
2012-03-09 03:58:44 356352 ----a-w- C:\Windows\SysWow64\atiadlxy.dll
2012-03-09 03:58:30 17408 ----a-w- C:\Windows\System32\atig6pxx.dll
2012-03-09 03:58:26 14336 ----a-w- C:\Windows\SysWow64\atiglpxx.dll
2012-03-09 03:58:26 14336 ----a-w- C:\Windows\System32\atiglpxx.dll
2012-03-09 03:58:20 39936 ----a-w- C:\Windows\System32\atig6txx.dll
2012-03-09 03:58:10 33280 ----a-w- C:\Windows\SysWow64\atigktxx.dll
2012-03-09 03:58:02 328704 ----a-w- C:\Windows\System32\drivers\atikmpag.sys
2012-03-09 03:57:04 43008 ----a-w- C:\Windows\System32\atiuxp64.dll
2012-03-09 03:56:56 33280 ----a-w- C:\Windows\SysWow64\atiuxpag.dll
2012-03-09 03:56:48 39936 ----a-w- C:\Windows\System32\atiu9p64.dll
2012-03-09 03:56:38 30208 ----a-w- C:\Windows\SysWow64\atiu9pag.dll
2012-03-09 03:56:16 45056 ----a-w- C:\Windows\System32\atitmp64.dll
2012-03-09 03:55:58 53248 ----a-w- C:\Windows\System32\drivers\ati2erec.dll
2012-03-09 03:47:22 58880 ----a-w- C:\Windows\System32\coinst.dll
2012-03-09 00:50:28 49016 ----a-w- C:\Windows\SysWow64\sirenacm.dll
2012-03-09 00:37:20 302448 ----a-w- C:\Windows\WLXPGSS.SCR
2012-03-07 14:53:39 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-03-01 15:39:45 327680 ----a-w- C:\Windows\System32\d3d10_1core.dll
2012-03-01 15:39:45 196096 ----a-w- C:\Windows\System32\d3d10_1.dll
2012-03-01 14:46:01 219648 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll
2012-03-01 14:46:01 160768 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
2012-02-29 15:37:41 5632 ----a-w- C:\Windows\System32\wmi.dll
2012-02-29 15:37:38 219136 ----a-w- C:\Windows\System32\wintrust.dll
2012-02-29 15:35:44 78848 ----a-w- C:\Windows\System32\imagehlp.dll
2012-02-29 15:11:45 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
2012-02-29 15:11:42 172032 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-02-29 15:09:53 157696 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2012-02-29 14:40:31 2002944 ----a-w- C:\Windows\System32\d3d10warp.dll
2012-02-29 14:09:35 834048 ----a-w- C:\Windows\System32\d2d1.dll
2012-02-29 14:08:47 1172480 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2012-02-29 14:06:08 1556480 ----a-w- C:\Windows\System32\DWrite.dll
2012-02-29 13:52:46 16384 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
2012-02-29 13:44:50 683008 ----a-w- C:\Windows\SysWow64\d2d1.dll
2012-02-29 13:41:40 1069056 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-02-28 11:30:48 916992 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-02-28 11:25:41 43520 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2012-02-28 11:25:17 1469440 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-02-28 11:25:03 71680 ----a-w- C:\Windows\SysWow64\iesetup.dll
2012-02-28 11:25:03 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2012-02-28 10:07:57 385024 ----a-w- C:\Windows\SysWow64\html.iec
2012-02-28 08:12:52 133632 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-02-28 08:08:30 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-02-28 06:34:19 1147392 ----a-w- C:\Windows\System32\wininet.dll
2012-02-28 06:30:31 56832 ----a-w- C:\Windows\System32\licmgr10.dll
2012-02-28 06:30:17 1538560 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-02-28 06:30:01 77312 ----a-w- C:\Windows\System32\iesetup.dll
2012-02-28 06:30:01 132096 ----a-w- C:\Windows\System32\iesysprep.dll
2012-02-28 05:41:20 479232 ----a-w- C:\Windows\System32\html.iec
2012-02-28 05:00:09 162816 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-02-28 04:58:53 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
============= FINISH: 2:15:14.08 ===============

BC AdBot (Login to Remove)


#2 nasdaq


  • Malware Response Team
  • 40,759 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:47 PM

Posted 01 June 2012 - 09:54 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • alternate download link 2
    • Make sure you are connected to the Internet.
    • Double-click on Download_mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:[list]
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

Post back with the Malwarebytes Anti-Malware log once it's complete.

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop


1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.

How to : Disable Anti-virus and Firewall...

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

Please post the logs for my review.

Let me know if the problem persists.

#3 TomV22

  • Topic Starter

  • Members
  • 136 posts
  • Local time:01:47 PM

Posted 01 June 2012 - 12:00 PM

Okay, got all 3 log files..will post them probably as 3 seperate posts.

Some other things of note
1) While "waiting" for the above reply, I believe I've isolated it down to 2 potential programs that is causing the issue. Was going to verify which one and contact the company later on today but then saw you had posted so what the heck, did the above items.
Note: Yes the problem still exists I do believe..but as I mentioned above was going to isolate it a little more. But so far, since I haven't run either of the 2 programs today and thus the problem hasn't show itself [did late yesterday].
2) In regards to the combofix, it took FOREVER to run stage 48 [feared that I had maybe mouse click the box]. Took at least a good 30 minutes on that stage alone.
3) I noticed also in combofix that it deleted a lot of files in c:\users\Tom\AppData\Roaming\mm as well as the directory. At one point I was a beta tester for the mm program (memoir 44 by Days of Wonder). Not sure if those files are from that or the current up to date program. But if it is the current program, the program will restore those files, right? [haven't use the file in a while, nor plan to soon until I get this issue resolved].

Okay here we go with the log files.

mbam log file :
Malwarebytes Anti-Malware

Database version: v2012.06.01.04

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 8.0.6001.19222
Tom :: OWNERR [administrator]

6/1/2012 9:08:20 AM
mbam-log-2012-06-01 (09-08-20).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 265424
Time elapsed: 5 minute(s), 23 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)


#4 TomV22

  • Topic Starter

  • Members
  • 136 posts
  • Local time:01:47 PM

Posted 01 June 2012 - 12:02 PM

attaching combofix file to this post..too long to post.

here is the checkup.txt file:

Results of screen317's Security Check version 0.99.41
Windows Vista Service Pack 2 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Norton Security Suite
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version
Java™ 6 Update 31
Java™ 6 Update 7
Java version out of date!
Adobe Reader X (10.1.3)
Mozilla Firefox (12.0)
Google Chrome 19.0.1084.46
Google Chrome 19.0.1084.52
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
NetRatingsNetSight NetSight NielsenOnline.exe
NetRatingsNetSight NetSight meter5 NielsenOnline64.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2 % Defragment your hard drive soon!
````````````````````End of Log``````````````````````

#5 TomV22

  • Topic Starter

  • Members
  • 136 posts
  • Local time:01:47 PM

Posted 01 June 2012 - 12:12 PM

In regards to the above file (obviously better than in the log file!..with the colors),

1) I do know the java is out of date since it squawked (got the prompt earlier this week..but wanted to isolated items without ADDING to the issue).

2) In regards to IE, I do use Firefox, but my wife's daughter (darn teenagers!) think it's the best thing to use. Yeah yeah, I know, they think they know everything and can't use another browser since that is what they use at school. If they ONLY knew how bad it really is to use!! (I've been in computers for close to 30 years now, so no need to tell me how bad it is to use IE!!)

3) I'll wait on defrag till we isolate this (and/or fix it).


#6 nasdaq


  • Malware Response Team
  • 40,759 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:47 PM

Posted 01 June 2012 - 01:49 PM

1) While "waiting" for the above reply, I believe I've isolated it down to 2 potential programs that is causing the issue. Was going to verify which one and contact the company later on today but then saw you had posted so what the heck, did the above items.

It may be some driver issues.

You may want to run this tool.

Secunia Personal Software Inspector (PSI)
Secunia PSI is a security scanner which identifies programs that are insecure and need updates.
If interested in security I would download the tool and run it.

After Java is updated check in tha Add/Remove Programs list if these old versions are still present. Remove them it it's the case.
Java™ 6 Update 31
Java™ 6 Update 7


The MM folder and files remove by ComboFix can only be restored with the tool.

When you are ready to restore them execute this script.

Download the attached CFScript.txt to your desktop.

Posted Image

Referring to the picture above, drag CFScript into ComboFix.exe

A DeQuarantine_log.txt will be generated.

p.s. do not remove ComboFix before you used this script other wise the folder and files will be lost.

#7 nasdaq


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Posted 01 June 2012 - 01:50 PM

The SFSCript file may not have been attached to my previous post.
There it is.

Attached Files

#8 nasdaq


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Posted 07 June 2012 - 08:27 AM

Are you still with me?

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