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3 rundll32.exe's running and Windows action center reported no security software is running


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6 replies to this topic

#1 helpmeplz2

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Posted 27 May 2012 - 04:08 PM

Hi, 3 rundll32.exe's are running in the task manager and Windows action center reported no security software (no firewall, antispyware, antivirus) was running but after about 3 restarts the message went away and now it says everything is fine. I use McAfee.

But the 3 rundll32.exe are still running (I use win7 64 bit) and it won't let me view it's properties whenever I right click it in the task manager. And I scanned with kaspersky rescue disk and it found nothing.

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#2 Broni

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Posted 27 May 2012 - 05:07 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 helpmeplz2

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Posted 27 May 2012 - 05:18 PM

Hi, this is not my computer so I don't really have very much access to it, but from your expert opinion is what I posted about suspicious?

#4 Broni

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Posted 27 May 2012 - 05:48 PM

I have no idea without seeing some logs.

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#5 helpmeplz2

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Posted 31 May 2012 - 03:57 AM

I have no idea without seeing some logs.

Sorry about the long reply. I scanned with Malwarebytes and it came back clean. Does that mean its fine? Could the antivirus being turned off in the action center be a bug or something? And could the 3 rundll32.exe's be benign?

#6 Broni

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Posted 31 May 2012 - 05:39 PM

If you follow instructions from my reply #2 I may be able to comment.

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#7 helpmeplz2

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Posted 01 June 2012 - 11:49 PM

If you follow instructions from my reply #2 I may be able to comment.

Alright, give me some time to run them and then I will post it. Thank you. :)




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