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Blue Screen of Death and Random shut downs after watching videos


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10 replies to this topic

#1 obianachebe

obianachebe

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Posted 27 May 2012 - 02:48 PM

Alright so a couple months ago my computer crashed and I was told it was a hard drive problem. So I got a new hard drive and installed it myself reinstalling windows and everything else. After a bout a week my computer would randomly shut off the screens image would become jumbled with dark lines running horizontally across and then it would either shut off or give me the BSOD. The BSOD flashes fast so I can't write down any information from it. This has happened repeatedly for about 3 months since every couple days. Usually I leave my laptop alone for about 15 min and then I can start it up again. The problem seems to happen mostly when i watch videos or go on sites with a lot of media going on. I think I've installed all the drivers i need to. I'm hoping it is not a hardware problem because i just bought this hard drive. I never had this problem before when i had the old hard drive. If any one could give me some help that would be awesome. I also ran check disk and it came up with nothing. My laptop is an HP G72 Notebook running windows 7. Hard drive is a western digital 250 gb.

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#2 noknojon

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Posted 27 May 2012 - 10:34 PM

Hello and Welcome -
First -
Please download BlueScreenView from the link below:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
Next -
Please post a snapshot with Speccy as this may also give us a bit more to look at -
Publish a Snapshot using Speccy =<<Follow These Directions

Thank You -

#3 obianachebe

obianachebe
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Posted 28 May 2012 - 02:13 AM

http://speccy.piriform.com/results/e62k3Own0jLTqNEKBmuOsBs



==================================================
Dump File : 052812-23946-01.dmp
Crash Time : 5/28/2012 2:11:16 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`02c8c4e8
Parameter 3 : 00000000`0000000e
Parameter 4 : fffff800`02dfcb00
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052812-23946-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 052812-31902-01.dmp
Crash Time : 5/28/2012 1:49:50 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02c93144
Parameter 3 : fffff880`025f90e0
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+6384b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052812-31902-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 052612-25927-01.dmp
Crash Time : 5/26/2012 3:17:12 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa80`4b807be9
Parameter 2 : 00000000`00000001
Parameter 3 : fffff800`02fd80f2
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052612-25927-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 052612-28579-01.dmp
Crash Time : 5/26/2012 2:48:27 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`0013106e
Parameter 3 : fffff880`0a8b8170
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+11106e
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052612-28579-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 052612-29811-01.dmp
Crash Time : 5/26/2012 2:43:59 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00004490
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02c8fbda
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052612-29811-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 052512-33680-01.dmp
Crash Time : 5/25/2012 1:07:52 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02c78144
Parameter 3 : fffff880`0b045760
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052512-33680-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 052312-29952-01.dmp
Crash Time : 5/23/2012 10:46:46 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02ccdc63
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052312-29952-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 269,944
==================================================

==================================================
Dump File : 052112-30529-01.dmp
Crash Time : 5/21/2012 11:09:21 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff800`5f5e7105
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02d328e7
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052112-30529-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 052112-26067-01.dmp
Crash Time : 5/21/2012 9:22:20 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff100`060c868c
Parameter 2 : 00000000`0000000b
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02c80e77
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052112-26067-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 052112-31995-01.dmp
Crash Time : 5/21/2012 8:55:18 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000099
Parameter 2 : 00000000`0003b019
Parameter 3 : 00000000`00000002
Parameter 4 : 00000000`00039b91
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052112-31995-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 052112-28142-01.dmp
Crash Time : 5/21/2012 5:10:23 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000003
Parameter 2 : fffff800`02e0c340
Parameter 3 : fffff800`02e0c300
Parameter 4 : fffff800`02e0c300
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+323f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052112-28142-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 050412-30934-01.dmp
Crash Time : 5/4/2012 2:32:11 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : fffffa7f`fffffff5
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02dbdf8f
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050412-30934-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 050312-33945-01.dmp
Crash Time : 5/3/2012 1:09:55 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`02c949f8
Parameter 3 : 00000000`0000000e
Parameter 4 : fffff880`02fd7e00
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050312-33945-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 042412-30030-01.dmp
Crash Time : 4/24/2012 5:50:39 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffffff`84282445
Parameter 2 : 00000000`00000001
Parameter 3 : fffff880`019dbde9
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042412-30030-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 042012-20373-01.dmp
Crash Time : 4/20/2012 11:40:29 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`075cb171
Parameter 2 : 00000000`00000008
Parameter 3 : fffff800`075cb171
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042012-20373-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 041912-20701-01.dmp
Crash Time : 4/19/2012 10:57:43 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : igdkmd64.sys
Caused By Address : igdkmd64.sys+3c8b9
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041912-20701-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 041812-26364-01.dmp
Crash Time : 4/18/2012 11:26:08 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000099
Parameter 2 : 00000000`000af436
Parameter 3 : 00000000`00000002
Parameter 4 : 00000000`0003cc76
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041812-26364-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 032412-23961-01.dmp
Crash Time : 3/24/2012 9:55:22 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffffff`ffffffc3
Parameter 2 : 00000000`00000001
Parameter 3 : fffff960`000ef8f0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+70540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\032412-23961-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 032012-17784-01.dmp
Crash Time : 3/20/2012 1:26:14 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`001291ce
Parameter 3 : fffff880`1abd6550
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+891ce
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\032012-17784-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 031912-21543-01.dmp
Crash Time : 3/19/2012 12:52:01 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02ab3cae
Parameter 3 : fffff880`043f7398
Parameter 4 : fffff880`043f6c00
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+4e880
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\031912-21543-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271,696
==================================================

==================================================
Dump File : 031812-21746-01.dmp
Crash Time : 3/18/2012 12:37:44 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff7ff`d8ad6975
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02aa216e
Parameter 4 : 00000000`00000002
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+9c76c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\031812-21746-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 031812-25506-01.dmp
Crash Time : 3/18/2012 12:20:35 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`06989b21
Parameter 3 : fffff880`009a8ab8
Parameter 4 : fffff880`009a8320
Caused By Driver : avgldx64.sys
Caused By Address : avgldx64.sys+410b0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : avgldx64.sys+12b21
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\031812-25506-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 264,600
==================================================

==================================================
Dump File : 021912-18205-01.dmp
Crash Time : 2/19/2012 12:04:57 PM
Bug Check String : ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Bug Check Code : 0x000000fc
Parameter 1 : fffff900`c0000de0
Parameter 2 : 80200000`b1808863
Parameter 3 : fffff880`0ad45e90
Parameter 4 : 00000000`00000002
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+19b133
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021912-18205-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 021912-23946-01.dmp
Crash Time : 2/19/2012 4:50:42 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffe9e0`03e50d43
Parameter 2 : 00000000`00000001
Parameter 3 : fffff880`06b1c478
Parameter 4 : 00000000`00000007
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021912-23946-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 021912-22604-01.dmp
Crash Time : 2/19/2012 4:48:13 AM
Bug Check String : APC_INDEX_MISMATCH
Bug Check Code : 0x00000001
Parameter 1 : 00000000`77a3f8ea
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`ffff0000
Parameter 4 : fffff880`1acb6ca0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021912-22604-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 021912-22885-01.dmp
Crash Time : 2/19/2012 4:21:15 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`82abfee6
Parameter 2 : 00000000`00000001
Parameter 3 : fffff800`02adfee0
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021912-22885-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 021712-31231-01.dmp
Crash Time : 2/17/2012 5:12:40 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffffff`e18b4cfa
Parameter 2 : 00000000`00000001
Parameter 3 : fffff880`01174460
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021712-31231-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 021712-38859-01.dmp
Crash Time : 2/17/2012 12:27:51 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000007
Parameter 2 : 00000000`0003257c
Parameter 3 : 00000000`00031cbb
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021712-38859-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 021112-21387-01.dmp
Crash Time : 2/11/2012 3:19:04 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`4a6a779c
Parameter 2 : 00000000`00000001
Parameter 3 : fffff800`02a9f7c0
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021112-21387-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 020812-26083-01.dmp
Crash Time : 2/8/2012 10:49:39 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffffff`ffffffe4
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02a4295b
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020812-26083-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271,696
==================================================

==================================================
Dump File : 020612-20155-01.dmp
Crash Time : 2/6/2012 1:30:38 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff87f`8b729089
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`06e74f66
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020612-20155-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 020412-38532-01.dmp
Crash Time : 2/4/2012 6:01:57 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02a7c95b
Parameter 3 : fffff880`0634ae60
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020412-38532-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================


I'm starting to think it may be a graphics card problem. Videos sometimes become choppy and delayed. I'll see what you guys think.

#4 zigzag3143

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Posted 28 May 2012 - 02:22 AM

Any chance you could upload your DMP files? It is the only log of what happened before the crash.


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.


If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. If empty (or non existent) please look in the following folders. C:\windows (the dmp should be called memory.dmp), and C:\windows\LiveKernelReports\Watchdog.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.


Edited by zigzag3143, 28 May 2012 - 02:22 AM.


#5 obianachebe

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Posted 28 May 2012 - 12:06 PM

here's the minidump

http://www.mediafire.com/?lkbd8my6bxmmlgb

Edited by obianachebe, 28 May 2012 - 12:08 PM.


#6 obianachebe

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Posted 29 May 2012 - 07:29 PM

bump

#7 AustrAlien

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Posted 29 May 2012 - 08:15 PM

I have given zigzag3143 a nudge to see if he wishes to continue with the topic: I am waiting for a response from him.
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#8 obianachebe

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Posted 30 May 2012 - 10:10 PM

does any one wanna pick up this topic? I'd like to know what's wrong with in the near future

#9 AustrAlien

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Posted 30 May 2012 - 10:11 PM

No reply from zigzag, so I'll have a look at it this afternoon. Give me a little time please, and I will get back to you.
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#10 AustrAlien

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Posted 31 May 2012 - 12:52 AM

Starting to look at the information that you have supplied, I noticed that the Speccy report showed the following S.M.A.R.T data for the hard drive (Western Digital 320 GB WD3200BEKT):

Reported Uncorrectable Errors: 100 (090) Data 000000000A


That translates to 10 reported uncorrectable errors. Having any at all is not a good sign.

Let's test the hard drive firstly to see if I need to go searching any further for the cause of your problems.

I am going to suggest that you use the bootable CD version of the WD diagnostic utility, rather than the Windows installable version to test the hard drive.

Note: If you have any trouble running the utility, please let me know immediately rather than waste any time trying to get it to work and I will suggest an alternative.

Check your system HDD with the HDD manufacturer's diagnostic utility. (The exact same tool is used for all Western Digital hard drives, so do not concern yourself about the reference to a different model in the following instructions.)

:step1: Go to the WD Caviar Black (SATA & SAS) Downloads page and download Data Lifeguard Diagnostic for DOS (CD)
  • From the two files available, choose the .ISO version Diag504fCD.iso

:step2: If you do not already have a suitable burning program for writing .ISO images to disc ...
  • Download and install ImgBurn.
    Ensure that you UN-check the box agreeing to install the Ask toolbar during the installation.
  • Place a new (blank) CD disc in the drive tray.
  • Choose Write image file to disc.
    • Under Source, click on the Browse button: Navigate to and select the .ISO file that you wish to burn.
    • Place a check-mark in the box beside Verify.
  • Click Posted Image

    When the CD has been burned and verified as successful, it will be bootable.

:step3: Boot from the CD.
  • (You may need to change the boot order to enable booting from CD before hard drive.)
  • Run the Short/Quick test and then the Long/Extended test.
  • There is a chance that during the Long test, you may be offered the opportunity to attempt repairs on the hard drive:
    If so, go ahead and attempt to do so, but ONLY after backing up all important personal files.
  • Please let us know the results of the tests.

Edited by AustrAlien, 31 May 2012 - 12:53 AM.

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#11 zigzag3143

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Posted 31 May 2012 - 04:06 AM

I have given zigzag3143 a nudge to see if he wishes to continue with the topic: I am waiting for a response from him.



Best you take it and thanks for the heads up. I am spread really thin with Win 8 RC coming out.




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