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PLEASE HELP! I'M DESPERATE!


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13 replies to this topic

#1 surgirl

surgirl

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Posted 09 November 2004 - 05:31 PM

I suspect that I've been hijacked. Everytime I go online a window pops up (planet.nana.co.il) and ever since this has been happening I can't change my custom level on my Internet Options' Security tab. Can anyone tell me what's wrong? I suspect that it has something to do with secure.exe879+ :thumbsup:

Logfile of HijackThis v1.98.2
Scan saved at 12:34:42 PM, on 11/9/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP3 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\regscan32.exe
C:\WINNT\System32\raoxzko.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\secure.exe
C:\WINNT\System32\MDM.EXE
C:\secure.exe
C:\secure.exe
C:\WINNT\system32\ntvdm.exe
C:\Documents and Settings\Administrator\My Documents\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.shareware.us/srchasst.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINNT\localNRD.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Windows Registry Scan] regscan32.exe
O4 - HKLM\..\Run: [colcmhuyqt] C:\WINNT\System32\raoxzko.exe
O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINNT\wupdt.exe
O4 - HKLM\..\RunServices: [Windows Registry Scan] regscan32.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

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#2 Daisuke

Daisuke

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Posted 09 November 2004 - 06:20 PM

Hi surgirl,

Perform a full scan here: Panda Online, follow the instructions on the screed, make sure these are checked:
- Disinfect automatically
- Scan compressed files
- Scan e-mail files
- Neutralize Trojans
and let him remove anything he finds.

Perform a full scan here: BitDefender Free Online Virus Scan
Follow the instructions on the screen.
Tick all the boxes on the left and let him remove anything it findes.

Please report back.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#3 surgirl

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Posted 10 November 2004 - 03:10 PM

Hi cryo,

I did what you asked of me, unfortunately I wasn't able to scan with Panda, but I did scan with Bitdefender. Here's the report (231734 scanned; 70 infected):


C:\Documents and Settings\Administrator\Local Settings\Temp\conscorr.cab=>conscorr.exe: infected with Trojan.Downloader.Stubby.C
C:\Documents and Settings\Administrator\Local Settings\Temp\conscorr.cab=>conscorr.exe: disinfection failed
C:\Documents and Settings\Administrator\Local Settings\Temp\conscorr.exe: infected with Trojan.Downloader.Stubby.C
C:\Documents and Settings\Administrator\Local Settings\Temp\conscorr.exe: disinfection failed
C:\Documents and Settings\Administrator\Local Settings\Temp\randreco.exe=>(ASPack 2.12): infected with Trojan.Downloader.Agent.AF
C:\Documents and Settings\Administrator\Local Settings\Temp\randreco.exe=>(ASPack 2.12): disinfection failed
C:\Documents and Settings\Administrator\Local Settings\Temp\THI4471.tmp\payload2.cab=>FT1_02_0_402_GEPFAH.EXE: bad crc
C:\Documents and Settings\Administrator\Local Settings\Temp\THI68C8.tmp\localNrd.cab=>polall1l.exe=>(Upx): infected with Trojan.Downloader.Agent.AE
C:\Documents and Settings\Administrator\Local Settings\Temp\THI68C8.tmp\localNrd.cab=>polall1l.exe=>(Upx): disinfection failed
C:\Documents and Settings\Administrator\Local Settings\Temp\THI68C8.tmp\polall1l.exe=>(Upx): infected with Trojan.Downloader.Agent.AE
C:\Documents and Settings\Administrator\Local Settings\Temp\THI68C8.tmp\polall1l.exe=>(Upx): disinfection failed
C:\Documents and Settings\Administrator\Local Settings\Temp\thindrv.exe=>(ASPack 2.12): infected with Trojan.Downloader.Agent.AF
C:\Documents and Settings\Administrator\Local Settings\Temp\thindrv.exe=>(ASPack 2.12): disinfection failed
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\QLEDSP6D\v3[1].exe=>(RAR Sfx o)=>hidden32.exe: infected with Virtool.HiddenRun.B
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\QLEDSP6D\v3[1].exe=>(RAR Sfx o)=>hidden32.exe: disinfection failed
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\QLEDSP6D\v3[1].exe=>(RAR Sfx o)=>YEA.REG: infected with Trojan.WinREG.LowZones.A
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\QLEDSP6D\v3[1].exe=>(RAR Sfx o)=>YEA.REG: disinfection failed
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\SX6FO1MN\Bridge-c95[1].cab=>WinCommX.dll: bad crc
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\SX6FO1MN\dl[1].exe: infected with Trojan.Lowzones.D
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\SX6FO1MN\dl[1].exe: disinfection failed
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\Y01K8AHM\Bridge-c95[1].cab=>WinAdToolsX.dll: bad crc
C:\Program Files\Norton AntiVirus\Quarantine\128B40FF: infected with Win32.Netsky.AA@mm
C:\Program Files\Norton AntiVirus\Quarantine\128B40FF: deleted
C:\Program Files\Norton AntiVirus\Quarantine\183B7AEB: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\183B7AEB: deleted
C:\Program Files\Norton AntiVirus\Quarantine\189D667F: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\189D667F: deleted
C:\Program Files\Norton AntiVirus\Quarantine\19027C10: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\19027C10: deleted
C:\Program Files\Norton AntiVirus\Quarantine\2DC770BC: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\2DC770BC: deleted
C:\Program Files\Norton AntiVirus\Quarantine\2E1C345E: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\2E1C345E: deleted
C:\Program Files\Norton AntiVirus\Quarantine\2E8B47E4: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\2E8B47E4: deleted
C:\Program Files\Norton AntiVirus\Quarantine\2EEA097C: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\2EEA097C: deleted
C:\Program Files\Norton AntiVirus\Quarantine\2F0E5754: infected with Win32.Netsky.AA@mm
C:\Program Files\Norton AntiVirus\Quarantine\2F0E5754: deleted
C:\Program Files\Norton AntiVirus\Quarantine\2F631AF7: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\2F631AF7: deleted
C:\Program Files\Norton AntiVirus\Quarantine\31987A89: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\31987A89: deleted
C:\Program Files\Norton AntiVirus\Quarantine\34C0302D: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\34C0302D: deleted
C:\Program Files\Norton AntiVirus\Quarantine\34EE7BFA: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\34EE7BFA: deleted
C:\Program Files\Norton AntiVirus\Quarantine\35775F63: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\35775F63: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3B4644E7: infected with Win32.Netsky.AA@mm
C:\Program Files\Norton AntiVirus\Quarantine\3B4644E7: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3B7E6426: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\3B7E6426: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3BBE0B39: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\3BBE0B39: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3C2420CA: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\3C2420CA: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3C826262: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\3C826262: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3C912AF8: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\3C912AF8: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3CD72604: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\3CD72604: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3D36679C: infected with Win32.Netsky.B@mm
C:\Program Files\Norton AntiVirus\Quarantine\3D36679C: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3D985330: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\3D985330: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3E792438: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\3E792438: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3EB741F4: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\3EB741F4: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3F0C0597: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\3F0C0597: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3F3D7B61: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\3F3D7B61: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3F711B27: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\3F711B27: deleted
C:\Program Files\Norton AntiVirus\Quarantine\3FA964EA: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\3FA964EA: deleted
C:\Program Files\Norton AntiVirus\Quarantine\558A20AA: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\558A20AA: deleted
C:\Program Files\Norton AntiVirus\Quarantine\56267FFE: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\56267FFE: deleted
C:\Program Files\Norton AntiVirus\Quarantine\565E49C0: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\565E49C0: deleted
C:\Program Files\Norton AntiVirus\Quarantine\56B30D63: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\56B30D63: deleted
C:\Program Files\Norton AntiVirus\Quarantine\57017D0D: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\57017D0D: deleted
C:\Program Files\Norton AntiVirus\Quarantine\573946D0: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\573946D0: deleted
C:\Program Files\Norton AntiVirus\Quarantine\5D3E3030: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\5D3E3030: deleted
C:\Program Files\Norton AntiVirus\Quarantine\5D6C7BFD: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\5D6C7BFD: deleted
C:\Program Files\Norton AntiVirus\Quarantine\5DA345C0: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\5DA345C0: deleted
C:\Program Files\Norton AntiVirus\Quarantine\5DD43B8A: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\5DD43B8A: deleted
C:\Program Files\Norton AntiVirus\Quarantine\5E125946: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\5E125946: deleted
C:\Program Files\Norton AntiVirus\Quarantine\5E434F10: infected with Win32.Netsky.P@mm
C:\Program Files\Norton AntiVirus\Quarantine\5E434F10: deleted
C:\Program Files\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.Q834707_IE501_SP3\BIT39.tmp=>(CAB Sfx o)=>mshtml.dll: bad crc
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc11.exe=>(RAR Sfx o)=>hidden32.exe: infected with Virtool.HiddenRun.B
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc11.exe=>(RAR Sfx o)=>hidden32.exe: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc11.exe=>(RAR Sfx o)=>YEA.REG: infected with Trojan.WinREG.LowZones.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc11.exe=>(RAR Sfx o)=>YEA.REG: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc13.exe=>(RAR Sfx o)=>hidden32.exe: infected with Virtool.HiddenRun.B
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc13.exe=>(RAR Sfx o)=>hidden32.exe: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc13.exe=>(RAR Sfx o)=>YEA.REG: infected with Trojan.WinREG.LowZones.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc13.exe=>(RAR Sfx o)=>YEA.REG: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc16.exe=>(RAR Sfx o)=>hidden32.exe: infected with Virtool.HiddenRun.B
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc16.exe=>(RAR Sfx o)=>hidden32.exe: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc16.exe=>(RAR Sfx o)=>YEA.REG: infected with Trojan.WinREG.LowZones.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc16.exe=>(RAR Sfx o)=>YEA.REG: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc2.html: infected with HTML.MediaTickets.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc2.html: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc21.exe=>(RAR Sfx o)=>hidden32.exe: infected with Virtool.HiddenRun.B
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc21.exe=>(RAR Sfx o)=>hidden32.exe: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc21.exe=>(RAR Sfx o)=>YEA.REG: infected with Trojan.WinREG.LowZones.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc21.exe=>(RAR Sfx o)=>YEA.REG: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc24.exe=>(RAR Sfx o)=>hidden32.exe: infected with Virtool.HiddenRun.B
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc24.exe=>(RAR Sfx o)=>hidden32.exe: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc24.exe=>(RAR Sfx o)=>YEA.REG: infected with Trojan.WinREG.LowZones.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc24.exe=>(RAR Sfx o)=>YEA.REG: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc3.html: infected with HTML.MediaTickets.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc3.html: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc6.REG: infected with Trojan.WinREG.LowZones.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc6.REG: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc7.exe=>(RAR Sfx o)=>re11.REG: infected with Trojan.WinREG.LowZones.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc7.exe=>(RAR Sfx o)=>re11.REG: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc7.exe=>(RAR Sfx o)=>blank.html: infected with HTML.MediaTickets.A
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc7.exe=>(RAR Sfx o)=>blank.html: disinfection failed
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc9.exe: infected with Trojan.Lowzones.D
C:\RECYCLER\S-1-5-21-1993962763-1214440339-682003330-500\Dc9.exe: disinfection failed
C:\secure.exe: infected with Trojan.Lowzones.D
C:\secure.exe: disinfection failed
C:\WINNT\conscorr.exe: infected with Trojan.Downloader.Stubby.C
C:\WINNT\conscorr.exe: disinfection failed
C:\WINNT\system32\regscan32.exe=>(MoleBox 2.2.4): infected with Backdoor.SDBot.Gen
C:\WINNT\system32\regscan32.exe=>(MoleBox 2.2.4): deleted
C:\WINNT\wupdt.exe: infected with Trojan.Downloader.Intexp.A
C:\WINNT\wupdt.exe: deleted

It's not a pretty picture. What should I do now?

Edited by surgirl, 10 November 2004 - 03:39 PM.


#4 Daisuke

Daisuke

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Posted 10 November 2004 - 03:15 PM

Please post a new HijackThis log.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#5 surgirl

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Posted 10 November 2004 - 03:44 PM

Here's my new log:

Logfile of HijackThis v1.98.2
Scan saved at 5:41:22 PM, on 11/10/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP3 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\regscan32.exe
C:\WINNT\System32\raoxzko.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINNT\System32\MDM.EXE
C:\secure.exe
C:\secure.exe
C:\Documents and Settings\Administrator\My Documents\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINNT\localNRD.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Windows Registry Scan] regscan32.exe
O4 - HKLM\..\Run: [colcmhuyqt] C:\WINNT\System32\raoxzko.exe
O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINNT\wupdt.exe
O4 - HKLM\..\RunServices: [Windows Registry Scan] regscan32.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

#6 Daisuke

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Posted 10 November 2004 - 04:06 PM

Hi

Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

It is a good ideea to print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINNT\localNRD.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [Windows Registry Scan] regscan32.exe
O4 - HKLM\..\Run: [colcmhuyqt] C:\WINNT\System32\raoxzko.exe
O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINNT\wupdt.exe
O4 - HKLM\..\RunServices: [Windows Registry Scan] regscan32.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm


Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if found:
C:\WINNT\localNRD.dll <-- this file
C:\WINNT\systb.dll <-- this file
C:\secure.exe <-- this file
C:\WINNT\System32\regscan32.exe <-- this file
C:\WINNT\System32\raoxzko.exe <-- this file
C:\WINNT\conscorr.exe <-- this file
C:\WINNT\wupdt.exe <-- this file

With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Run HijackThis! again and post a new log.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#7 surgirl

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Posted 10 November 2004 - 04:51 PM

Hey,

I followed your instructions, but I couldn't delete C:\WINNT\localNRD.dll and I still can't access my "Custom Level".
Here's the log:


Logfile of HijackThis v1.98.2
Scan saved at 6:47:30 PM, on 11/10/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP3 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINNT\System32\MDM.EXE
C:\Documents and Settings\Administrator\My Documents\HijackThis\HijackThis.exe
C:\WINNT\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

#8 Daisuke

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Posted 10 November 2004 - 05:06 PM

Time for update. Doing this will make your computer more secure. Not updating Windows and Internet Explorer will leave your computer vulnerable to malware and attacks.

Your log shows that you are seriously behind on windows updates. It is essential that you update your windows before we continue to help you as the infections could reoccur. Go to http://www.windowsupdate.com and if it asks to install software, let it. Then click on the Scan link and let it do its thing. When its done you will see on your left a section called critical updates. Click on that section and install everything that you can. When it prompts you to reboot, do so. Then repeat this process again until there are no more critical updates listed.

Install Service Pack 4 and all critical updates. Make sure you update Internet Explorer.

After the installation of the last update make sure you REBOOT the computer, run HijackThis again and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#9 surgirl

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Posted 18 November 2004 - 12:29 PM

Sorry that it took so long, but here's my new log:

Logfile of HijackThis v1.98.2
Scan saved at 2:27:01 PM, on 11/18/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\WINNT\system32\Winlogin.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINNT\System32\MDM.EXE
C:\Documents and Settings\Administrator\My Documents\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Microsoft WinUpdate] Winlogin.exe
O4 - HKLM\..\RunServices: [Microsoft WinUpdate] Winlogin.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [Microsoft WinUpdate] Winlogin.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

Edited by surgirl, 18 November 2004 - 12:30 PM.


#10 Grinler

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Posted 18 November 2004 - 09:53 PM

Cryo is on vacation so I will take over.


I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

O4 - HKLM\..\Run: [Microsoft WinUpdate] Winlogin.exe
O4 - HKLM\..\RunServices: [Microsoft WinUpdate] Winlogin.exe
O4 - HKCU\..\Run: [Microsoft WinUpdate] Winlogin.exe
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

c:\windows\system32\Winlogin.exe

Be very careful when deleting the above file as there is a filename that is extremely similar to that above. Make sure you ONLY delete the above file name with the exact spelling as above

Reboot your computer to go back to normal mode and post a new log.

#11 surgirl

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Posted 19 November 2004 - 04:10 PM

I couldn't delete c:\windows\system32\Winlogin.exe; c:\windows was not considered to be valid.

Logfile of HijackThis v1.98.2
Scan saved at 6:04:03 PM, on 11/19/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\System32\MDM.EXE
C:\Documents and Settings\Administrator\My Documents\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

#12 Grinler

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Posted 19 November 2004 - 04:21 PM

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

#13 surgirl

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Posted 28 November 2004 - 02:21 PM

Thank you! I would love to donate, but since I can't I will help spread the word. :thumbsup:

#14 Grinler

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Posted 28 November 2004 - 04:13 PM

Terrific!!! Thats more than enough support for us




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