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IE Google/Bing search result redirected


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5 replies to this topic

#1 vspete

vspete

  • Members
  • 2 posts
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  • Local time:02:05 PM

Posted 26 May 2012 - 02:00 PM

I am completely stumped. My wife's laptop acquired this issue and all steps to remove have been unsuccessful:

I modified the hosts file to include: 127.0.0.1 click.findsearchengineresults.com which blocks most redirection. Selecting a google search result now returns:

"http://67.196.0.168/c.php?p=KJchZinb4iU5KERo8yqGaYB8h5fSu7MrEUF_KOkkiVCupcungVwT3SlPVpvJVonDi1H4HhSwY5zBiuYFViBJu3zyTJXRW6SeZ2o1D363uy2UBF-ZS87j6IIEb9-..............................." IP Address varies...


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.4.1
Run by Jill3 at 10:08:52 on 2012-05-26
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.3062.1740 [GMT -7:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Dell\QuickSet\NicConfigSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Apoint\HidFind.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Safari\Apple Application Support\WebKit2WebProcess.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\PrintIsolationHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
uRun: [ElevatedDiagnostics] rundll32.exe "c:\users\jill3\appdata\local\google\elevateddiagnostics\tnqwdga.dll",DllRegisterServer
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Broadcom Wireless Manager UI] c:\program files\dell\dw wlan card\WLTRAY.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [ElevatedDiagnostics] rundll32.exe "c:\users\jill3\appdata\local\google\elevateddiagnostics\tnqwdga.dll",DllRegisterServer
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {1A93C934-025B-4c3a-B38E-9654A7003239} - {6F282B65-56BF-4BD1-A8B2-A4449A05863D}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.254.1
TCP: Interfaces\{DABD4F11-CA5F-4D03-997A-CE9F004EB97B} : DhcpNameServer = 192.168.254.1
Notify: igfxcui - igfxdev.dll
Hosts: 127.0.0.1 www.spywareinfo.com
Hosts: 192.168.254.215 SERVER1
.
============= SERVICES / DRIVERS ===============
.
R1 Uim_Vim;UIM Virtual Image Plugin;c:\windows\system32\drivers\Uim_Vim.sys [2011-10-13 277576]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-10-3 136176]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-5-25 654408]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2012-5-25 1153368]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-17 2477304]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-3-28 106104]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-5-25 22344]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-3 257696]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-10-3 136176]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2011-7-1 15872]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-1 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-8-15 1343400]
.
=============== Created Last 30 ================
.
2012-05-26 01:43:38 -------- d-----w- c:\program files\Oracle
2012-05-26 01:43:04 772504 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-05-26 01:01:52 -------- d-----w- C:\sh4ldr
2012-05-26 01:01:52 -------- d-----w- c:\program files\Enigma Software Group
2012-05-26 01:00:55 -------- d-----w- c:\windows\B3CB613C58D34692B2DA8F3EAC6288D4.TMP
2012-05-26 01:00:52 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2012-05-26 00:24:17 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-05-26 00:24:17 -------- d-----w- c:\program files\Spybot - Search & Destroy
2012-05-25 22:34:19 -------- d-----w- c:\users\jill3\appdata\roaming\Malwarebytes
2012-05-25 22:34:12 -------- d-----w- c:\programdata\Malwarebytes
2012-05-25 22:34:11 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-25 22:34:11 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-05-25 22:22:41 -------- d-----w- c:\windows\system32\appmgmt
2012-05-20 13:07:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2012-05-20 13:07:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2012-05-20 13:07:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2012-05-20 13:07:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2012-05-20 13:07:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2012-05-20 13:07:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2012-05-20 13:07:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2012-05-10 22:17:02 1291632 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-05-10 22:16:58 989184 ----a-w- c:\program files\windows journal\JNTFiltr.dll
2012-05-10 22:16:58 969216 ----a-w- c:\program files\windows journal\JNWDRV.dll
2012-05-10 22:16:58 936960 ----a-w- c:\program files\common files\microsoft shared\ink\journal.dll
2012-05-10 22:16:58 1221632 ----a-w- c:\program files\windows journal\NBDoc.DLL
2012-05-10 22:16:42 3968368 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-10 22:16:42 3913072 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-10 22:16:41 2343424 ----a-w- c:\windows\system32\win32k.sys
2012-05-10 22:16:32 56176 ----a-w- c:\windows\system32\drivers\partmgr.sys
2012-05-10 22:16:30 1077248 ----a-w- c:\windows\system32\DWrite.dll
.
==================== Find3M ====================
.
2012-05-04 23:06:06 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-05-04 23:06:06 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-19 03:56:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2012-04-19 03:56:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2012-04-05 01:47:02 687504 ----a-w- c:\windows\system32\deployJava1.dll
2012-03-01 05:46:57 19824 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-03-01 05:37:41 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-03-01 05:33:23 159232 ----a-w- c:\windows\system32\imagehlp.dll
2012-03-01 05:29:16 5120 ----a-w- c:\windows\system32\wmi.dll
2012-02-28 01:18:55 1799168 ----a-w- c:\windows\system32\jscript9.dll
2012-02-28 01:11:21 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 01:11:07 1127424 ----a-w- c:\windows\system32\wininet.dll
2012-02-28 01:03:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-10 02:59:18 441 ----a-w- c:\program files\0809201119591806.bat
.
============= FINISH: 10:10:13.76 ===============

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-05-26 11:36:06
Windows 6.1.7601 Service Pack 1 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 Hitachi_HTS541640J9SA00 rev.SB1OC74P
Running: 1278bbyw.exe; Driver: C:\Users\Jill3\AppData\Local\Temp\kxtdqpow.sys


---- System - GMER 1.0.15 ----

SSDT 86564840 ZwAlertResumeThread
SSDT 86568760 ZwAlertThread
SSDT 865640C0 ZwAllocateVirtualMemory
SSDT 86408280 ZwConnectPort
SSDT 865645F0 ZwCreateMutant
SSDT 863D70B0 ZwCreateThread
SSDT 86562D60 ZwFreeVirtualMemory
SSDT 86568318 ZwImpersonateAnonymousToken
SSDT 86269C60 ZwImpersonateThread
SSDT 8657BCD8 ZwMapViewOfSection
SSDT 865A6250 ZwOpenEvent
SSDT 8657B900 ZwOpenProcessToken
SSDT 86591298 ZwOpenThreadToken
SSDT \??\C:\Windows\system32\drivers\wpsdrvnt.sys ZwProtectVirtualMemory [0x8EF41880]
SSDT 8642E808 ZwResumeThread
SSDT 8642B788 ZwSetContextThread
SSDT 86591B30 ZwSetInformationProcess
SSDT 8659BB00 ZwSetInformationThread
SSDT 865A7560 ZwSuspendProcess
SSDT 865AEF28 ZwSuspendThread
SSDT 865670B0 ZwTerminateProcess
SSDT 86591E80 ZwTerminateThread
SSDT 86564A70 ZwUnmapViewOfSection
SSDT 865651C0 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwRollbackEnlistment + 140D 82C3E3C9 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 82C77D52 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}
.text ntkrnlpa.exe!KeRemoveQueueEx + 10DB 82C7ED90 8 Bytes [40, 48, 56, 86, 60, 87, 56, ...]
.text ntkrnlpa.exe!KeRemoveQueueEx + 10F3 82C7EDA8 4 Bytes [C0, 40, 56, 86] {ROL BYTE [EAX+0x56], 0x86}
.text ntkrnlpa.exe!KeRemoveQueueEx + 1193 82C7EE48 4 Bytes JMP C34A6ECF
.text ntkrnlpa.exe!KeRemoveQueueEx + 11CF 82C7EE84 4 Bytes [F0, 45, 56, 86]
.text ntkrnlpa.exe!KeRemoveQueueEx + 1203 82C7EEB8 4 Bytes [B0, 70, 3D, 86]
.text ...
? C:\Users\Jill3\AppData\Local\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[964] kernel32.dll!CreateThread 77C9DCC2 5 Bytes JMP 6A5D72FB C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!EnableWindow 76998D02 5 Bytes JMP 6A619A14 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!CallNextHookEx 7699ABE1 5 Bytes JMP 6A637BB7 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!UnhookWindowsHookEx 7699ADF9 5 Bytes JMP 6A65EB10 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!DefWindowProcA 7699BB1C 7 Bytes JMP 6A5D9525 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!CreateWindowExA 7699BF40 5 Bytes JMP 6A5E335B C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!SetWindowsHookExW 7699E30C 5 Bytes JMP 6A612194 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!CreateWindowExW 7699EC7C 5 Bytes JMP 6A63FF8F C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!DefWindowProcW 769A507D 7 Bytes JMP 6A637C1A C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!DialogBoxParamW 769B3B9B 5 Bytes JMP 6A57170B C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!DialogBoxIndirectParamW 769C3B7F 5 Bytes JMP 6A76640E C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!DialogBoxParamA 769DCF42 5 Bytes JMP 6A7663A9 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!DialogBoxIndirectParamA 769DD274 5 Bytes JMP 6A766473 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!MessageBoxIndirectA 769EE869 5 Bytes JMP 6A766330 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!MessageBoxIndirectW 769EE963 5 Bytes JMP 6A7662B7 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!MessageBoxExA 769EE9C9 5 Bytes JMP 6A766253 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] USER32.dll!MessageBoxExW 769EE9ED 5 Bytes JMP 6A7661EF C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[964] ole32.dll!OleLoadFromStream 76836143 5 Bytes JMP 6A766BE7 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[6080] USER32.dll!EnableWindow 76998D02 5 Bytes JMP 6A619A14 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[6080] USER32.dll!DialogBoxParamW 769B3B9B 5 Bytes JMP 6A57170B C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[6080] USER32.dll!DialogBoxIndirectParamW 769C3B7F 5 Bytes JMP 6A76640E C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[6080] USER32.dll!DialogBoxParamA 769DCF42 5 Bytes JMP 6A7663A9 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[6080] USER32.dll!DialogBoxIndirectParamA 769DD274 5 Bytes JMP 6A766473 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[6080] USER32.dll!MessageBoxIndirectA 769EE869 5 Bytes JMP 6A766330 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[6080] USER32.dll!MessageBoxIndirectW 769EE963 5 Bytes JMP 6A7662B7 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[6080] USER32.dll!MessageBoxExA 769EE9C9 5 Bytes JMP 6A766253 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[6080] USER32.dll!MessageBoxExW 769EE9ED 5 Bytes JMP 6A7661EF C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\ACPI_HAL \Device\0000005e halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----


Many thanks,
Pete

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#2 gringo_pr

gringo_pr

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Posted 26 May 2012 - 03:05 PM

Hello and Welcome to Bleeping Computer!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 May 2012 - 11:15 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 vspete

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Posted 28 May 2012 - 11:58 PM

Hi Gringo,

Thanks for the rapid response. I appreciate the service you and "bleepingcomputer.com" provide to the user community. I chose to take this opportunity to upgrade my wife's drive and reload from an image backup that was available. This time I added to malwarebytes to the symantec antivirus and hope that the system is more immune than before.

Again many thanks,
Pete

#5 gringo_pr

gringo_pr

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Posted 29 May 2012 - 12:11 AM

Thank you for letting me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 01 June 2012 - 12:22 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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