So I've spent the night trying to download Spybot so I can utilize its startup tool BC recommends. However apparently this computer (was originally my wife's) at one point had the program installed. We have had several virus issues with this computer in the past. Anyway, I tried installing the program and couldn't install due to SpybotSD.exe being locked. It would error during installation. I tried ignoring it and installing but would receive this error when starting program
"Unable to execute file"
it would list the root for the SD.exe file, and then
"CreateProcess failed; code 5"
"Access is denied."
I have tried just about everything I can find to delete this file. I tried manually. When that didn't work I went to safe mode and tried. When that failed I tried using command prompts (I'm unfamiliar with DOS and I couldn't get it to work). I also tried dl'ing the different stubborn removal tools BC suggests. I tried searching the code 5 error I received on BC forums to see if I could get any help, but it was all specific to particular users. So here I am.
BC Forums have always been a great help with issues we've had before. Thanks for your time...and please help!!!
Edited by hamluis, 25 May 2012 - 08:30 PM.
Moved from XP to Am I Infected - Hamluis.