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Certain Web pages not loading


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16 replies to this topic

#1 Jasonmuk

Jasonmuk

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Posted 25 May 2012 - 04:40 PM

Strange thing has started happening, i have upgraded to 100MBb broadband and i am connected via Ethernet and speed test showing average 94mb. yet random web pages links i click in Google open in an new window but the page will not load, never happened before when i was on 50mb, i have run anti virus and spybot which found maybe 1 or 2 things but it has not resolved the issue, can anyone help me as its driving me mad....
Thanks
JAson

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#2 cryptodan

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Posted 25 May 2012 - 05:06 PM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#3 Jasonmuk

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Posted 25 May 2012 - 05:16 PM

Thanks for the quick reply result is below..

MiniToolBox by Farbar Version: 14-01-2012
Ran by Jason (administrator) on 25-05-2012 at 23:13:16
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)
802.11n Wireless PCI Express Card LAN Adapter = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : HomePC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-1A-04-08-A4-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-18-F7-F2-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4c74:9156:ab92:bde%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.199(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 25 May 2012 20:18:34
Lease Expires . . . . . . . . . . : 25 May 2012 23:49:09
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 335554072
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-28-C0-CE-70-1A-04-08-A4-54
DNS Servers . . . . . . . . . . . : 194.168.4.100
194.168.8.100
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless PCI Express Card LAN Adapter
Physical Address. . . . . . . . . : 70-1A-04-08-A4-54
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:28e1:17e6:3f57:ff38(Preferred)
Link-local IPv6 Address . . . . . : fe80::28e1:17e6:3f57:ff38%20(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable ISATAP Interface {0EEA890B-AFD2-40FA-90C6-EE97B8C93037}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4D4A18EE-254A-44D5-AA59-2C1C10AEF804}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: cache1.service.virginmedia.net
Address: 194.168.4.100

Name: google.com
Addresses: 173.194.41.128
173.194.41.133
173.194.41.130
173.194.41.132
173.194.41.129
173.194.41.131
173.194.41.136
173.194.41.142
173.194.41.134
173.194.41.137
173.194.41.135


Pinging google.com [173.194.41.133] with 32 bytes of data:
Reply from 173.194.41.133: bytes=32 time=33ms TTL=53
Reply from 173.194.41.133: bytes=32 time=17ms TTL=52

Ping statistics for 173.194.41.133:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 33ms, Average = 25ms
Server: cache1.service.virginmedia.net
Address: 194.168.4.100

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=162ms TTL=48
Reply from 209.191.122.70: bytes=32 time=151ms TTL=49

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 151ms, Maximum = 162ms, Average = 156ms
Server: cache1.service.virginmedia.net
Address: 194.168.4.100

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
13...70 1a 04 08 a4 55 ......Microsoft Virtual WiFi Miniport Adapter
11...00 26 18 f7 f2 4c ......Realtek PCIe FE Family Controller
10...70 1a 04 08 a4 54 ......802.11n Wireless PCI Express Card LAN Adapter
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.199 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.199 276
192.168.0.199 255.255.255.255 On-link 192.168.0.199 276
192.168.0.255 255.255.255.255 On-link 192.168.0.199 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.199 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.199 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
20 58 ::/0 On-link
1 306 ::1/128 On-link
20 58 2001::/32 On-link
20 306 2001:0:5ef5:79fd:28e1:17e6:3f57:ff38/128
On-link
11 276 fe80::/64 On-link
20 306 fe80::/64 On-link
20 306 fe80::28e1:17e6:3f57:ff38/128
On-link
11 276 fe80::4c74:9156:ab92:bde/128
On-link
1 306 ff00::/8 On-link
20 306 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/25/2012 08:09:33 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (05/25/2012 08:09:33 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/25/2012 08:03:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: vsserv.exe, version: 15.0.38.1596, time stamp: 0x4f6c7e1e
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x3c0
Faulting application start time: 0xvsserv.exe0
Faulting application path: vsserv.exe1
Faulting module path: vsserv.exe2
Report Id: vsserv.exe3

Error: (05/25/2012 02:58:49 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 12.0.0.4493 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 166c

Start Time: 01cd3a7d3554ac32

Termination Time: 16

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id:

Error: (05/25/2012 10:32:46 AM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 24

Error: (05/25/2012 10:32:46 AM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 23

Error: (05/25/2012 10:32:46 AM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 22

Error: (05/25/2012 10:32:46 AM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 21

Error: (05/25/2012 10:32:46 AM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 20

Error: (05/25/2012 10:32:46 AM) (Source: Bonjour Service) (User: )
Description: ERROR: handle_resolve_request bad interfaceIndex 19


System errors:
=============
Error: (05/25/2012 08:19:04 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (05/25/2012 08:19:04 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (05/25/2012 08:19:04 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (05/25/2012 08:18:35 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (05/25/2012 08:18:35 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (05/25/2012 08:18:35 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (05/25/2012 08:18:08 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (05/25/2012 08:18:08 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (05/25/2012 08:18:08 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (05/25/2012 08:18:00 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535


Microsoft Office Sessions:
=========================
Error: (12/28/2011 09:21:09 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 6 seconds with 0 seconds of active time. This session ended with a crash.

Error: (11/30/2011 05:57:20 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 3 seconds with 0 seconds of active time. This session ended with a crash.

Error: (05/13/2011 04:07:47 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash.

Error: (12/28/2010 09:03:23 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer (Version: 6.2.2)
Adobe AIR (Version: 2.6.0.19140)
Adobe Download Manager (Version: 1.6.2.63)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.2.202.235)
Adobe Photoshop 7.0 (Version: 7.0)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Advertising Center (Version: 0.0.0.1)
AMD Accelerated Video Transcoding (Version: 2.00.0002)
AMD APP SDK Runtime (Version: 10.0.923.1)
AMD Catalyst Install Manager (Version: 8.0.873.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.70405.2224)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
ATI - Software Uninstall Utility (Version: 6.14.10.1022)
ATI AVIVO Codecs (Version: 10.8.0.40714)
µTorrent (Version: 1.8.4)
Battlefield: Bad Company™ 2 (Version: 1.0.0.0)
Bitdefender Antivirus Plus 2012 (Version: 15.0.34)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 140.0.212.000)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0405.2205.37728)
Catalyst Control Center Graphics Previews Common (Version: 2012.0405.2205.37728)
Catalyst Control Center InstallProxy (Version: 2012.0405.2205.37728)
Catalyst Control Center Localization All (Version: 2012.0405.2205.37728)
ccc-utility64 (Version: 2012.0405.2205.37728)
CCC Help Chinese Standard (Version: 2012.0405.2204.37728)
CCC Help Chinese Traditional (Version: 2012.0405.2204.37728)
CCC Help Czech (Version: 2012.0405.2204.37728)
CCC Help Danish (Version: 2012.0405.2204.37728)
CCC Help Dutch (Version: 2012.0405.2204.37728)
CCC Help English (Version: 2012.0405.2204.37728)
CCC Help Finnish (Version: 2012.0405.2204.37728)
CCC Help French (Version: 2012.0405.2204.37728)
CCC Help German (Version: 2012.0405.2204.37728)
CCC Help Greek (Version: 2012.0405.2204.37728)
CCC Help Hungarian (Version: 2012.0405.2204.37728)
CCC Help Italian (Version: 2012.0405.2204.37728)
CCC Help Japanese (Version: 2012.0405.2204.37728)
CCC Help Korean (Version: 2012.0405.2204.37728)
CCC Help Norwegian (Version: 2012.0405.2204.37728)
CCC Help Polish (Version: 2012.0405.2204.37728)
CCC Help Portuguese (Version: 2012.0405.2204.37728)
CCC Help Russian (Version: 2012.0405.2204.37728)
CCC Help Spanish (Version: 2012.0405.2204.37728)
CCC Help Swedish (Version: 2012.0405.2204.37728)
CCC Help Thai (Version: 2012.0405.2204.37728)
CCC Help Turkish (Version: 2012.0405.2204.37728)
CCleaner (Version: 3.18)
Cisco Connect (Version: 1.4.12100.0)
Convert AVI to MP4
Copy (Version: 140.0.212.000)
coverXP (remove only)
CPUID CPU-Z 1.58
D3DX10 (Version: 15.4.2368.0902)
Destinations (Version: 140.0.77.000)
DeviceDiscovery (Version: 140.0.212.000)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DJ_AIO_06_F2400_SW_Min (Version: 130.0.373.000)
DJ_AIO_06_F4500_SW_MIN (Version: 140.0.690.000)
Essential Standards of Quality and Safety Compliance Toolkit (Version: 1.0.0)
EVEREST Home Edition v2.20 (Version: 2.20)
F2400 (Version: 130.0.373.000)
F4500 (Version: 140.0.690.000)
ffdshow [rev 2844] [2009-03-30] (Version: 1.0)
Free Video Flip and Rotate version 2.0.0.1228
Google Chrome (Version: 21.0.1145.0)
Google Update Helper (Version: 1.3.21.111)
GPBaseService2 (Version: 140.0.211.000)
HP Deskjet F4500 All-in-One Driver Software 14.0 Rel. 6 (Version: 14.0)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Odometer (Version: 2.10.0000)
HP Solution Center 14.0 (Version: 14.0)
HP Support Information (Version: 10.1.0002)
HP Update (Version: 5.002.002.002)
HPPhotoGadget (Version: 140.0.524.000)
HPProductAssistant (Version: 140.0.212.000)
iCloud (Version: 1.1.0.40)
ImagXpress (Version: 7.0.74.0)
ImgBurn (Version: 2.5.5.0)
inSSIDer (Version: 2.1.1)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1892)
ISO Recorder (Version: 3.1.0)
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 31 (Version: 6.0.310)
Junk Mail filter update (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft IntelliType Pro 7.0 (Version: 7.0.260.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel Viewer (Version: 12.0.6612.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
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========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 4095.24 MB
Available physical RAM: 2481.6 MB
Total Pagefile: 8188.68 MB
Available Pagefile: 6190.2 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.89 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:284.45 GB) (Free:95.08 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:13.54 GB) (Free:2.05 GB) NTFS

========================= Users: ========================================

User accounts for \\HOMEPC

Administrator BitDefenderComm Guest
Jason Lewis Mcx1-HOMEPC

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

#4 cryptodan

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Posted 25 May 2012 - 05:20 PM

What sites are you having issues with?

And is your ISP Virgin Media?

#5 Jasonmuk

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Posted 25 May 2012 - 05:26 PM

No specific site..its random and my ISP is Virgin Media

#6 cryptodan

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Posted 25 May 2012 - 05:37 PM

power cycle your router and modem if its random

#7 Jasonmuk

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Posted 25 May 2012 - 05:50 PM

ok will give it a try..did you see any problems from the Result.txt log

#8 cryptodan

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Posted 25 May 2012 - 05:51 PM

None what so ever that would cause your issues.

#9 Jasonmuk

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Posted 26 May 2012 - 02:35 AM

have added a few pages that will not load at all

My link

My link

hey just hang and never connect, like i say its random most times..

#10 cryptodan

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Posted 26 May 2012 - 05:17 PM

How has it been since the power cycling of your modem/router?

#11 Jasonmuk

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Posted 27 May 2012 - 02:12 AM

no change really....a page can be loaded and its still spinning as though its not fully loaded or as before i get the same problem that random paged won't load at all...?

#12 noknojon

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Posted 27 May 2012 - 03:05 AM

Hi -
Just a quick question.
Is this result the same with any browser ? I notice you have Chrome and F/fox both installed (and I assume Internet Explorer 8 also).

Do you get any specific error messages with any browser, or do allof them just "hang" at this time ?
Your Builders Supply site opened quite quickly for me on Internet Explorer 8 -

Thank You -

#13 noknojon

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Posted 27 May 2012 - 04:37 PM

Hi again -
Have you been in contact with Virgin Media since this problem started ?
They may have reset your account and also set certain minor "blocks" on your new account that is slowing things ? ?

Personally, I would call Virgin Media and see if they can help clear the access problem, since it seems to be from their side at this time -

Regards -

#14 cryptodan

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Posted 27 May 2012 - 04:42 PM

It sounds to me like it is an issue with Virgin's DNS.

#15 noknojon

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Posted 27 May 2012 - 05:04 PM

It sounds to me like it is an issue with Virgin's DNS.

Agree -
I would go to Virgin Media for their take on this -

Mainly due to your recent upgrade and the great D/load reports you are getting from SpeedTest -




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