Posted 29 May 2012 - 04:31 PM
I believe this is a hardware issue and not adriver/software issue. I have seen this happen when a usb port was shorted onthe motherboard you may want to look at the USB ports and ensure no foreignobjects are in them, also make sure no damage is apparent to the ports themselves.Unhook all external devices from the laptop and see if the webcam shows in thedevice manager then. If this does not resolve the issue then I would replacethe cable in between the webcam and motherboard and see if that corrects theissue. If it still does not replace the internal webcam.
Larry D. Lawrence II
MCSE, MCP,ACMT, ACTC
Dell, HP, Toshiba, Apple, Lenovo, and IBM Certified Technician