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Laptop won't boot. I/O error


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#1 Jelerak

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Posted 24 May 2012 - 11:07 PM

Have a friends laptop that will not boot up.

Toshiba Laptop - Satellite L305-55968
Part no. PSLB84-10F025
Vista
Western Digital HD Scorpio Blue 320GB - WD320GBEUS


Said they went to turn it on and they get the "Windows Error Recovery" window. Computer failed to start. A recent hardware or software change might be the cause. Following options available: Launch Startup Repair (recommended) or Start Windows Manually. Startup repair seems to do nothing, accesses HDD for a couple seconds then nothing. Start Windows flashes a BSOD with error code 0x0000024.
Has a WD HDD, their diagnostic.ISO says it cannot find the drive.
Is running Vista, don't have a Vista disc, but do have a Windows XP disc, which loads files, starts windows and BSOD with error 0x0000007B.
Run the repair Windows from the safe mode window and get a 0xc00000e9 error, an unexpected I/O error has occurred.
Safe Mode starts to load files, gets to Windows\system32\drivers\crcdisk.sys(same place everytime) loaded and hangs there, HDD light stays on then you hear a click from HDD and then BSOD flashes, says:STOP: c0000006 The instruction at 0x%081x referenced memory at 0x%081x ___?___ data was not placed into memory because of I/0 error status.


Thanks,
Jelerak

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#2 abauw

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Posted 25 May 2012 - 12:08 AM

Has a WD HDD, their diagnostic.ISO says it cannot find the drive.


Could you unplug that hardrive and plug it on another Computer, just to make sure does it could be find on another Computer or not?

:guitar: Take me to a place where time is frozen
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You can find escape inside this moment :smash:
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#3 Jelerak

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Posted 25 May 2012 - 12:18 AM


Has a WD HDD, their diagnostic.ISO says it cannot find the drive.


Could you unplug that hardrive and plug it on another Computer, just to make sure does it could be find on another Computer or not?


Do not have another laptop or anything to do that with.

Jelerak

#4 abauw

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Posted 25 May 2012 - 12:32 AM

If you have a Desktop Computer that have SATA Connection you could try to plug it there :wink:

:guitar: Take me to a place where time is frozen
You don't have to close your eyes to dream :busy:
You can find escape inside this moment :smash:
And I will follow  :whistle:


#5 Jelerak

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Posted 25 May 2012 - 12:37 AM

ah ok, will try that and see how it goes. Thanks

Jelerak

#6 abauw

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Posted 25 May 2012 - 12:40 AM

Toshiba Laptop - Satellite L305-55968


Do you mean Toshiba Satellite L305-S5968 :wink:

:guitar: Take me to a place where time is frozen
You don't have to close your eyes to dream :busy:
You can find escape inside this moment :smash:
And I will follow  :whistle:


#7 Jelerak

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Posted 25 May 2012 - 01:27 AM

lol, yep L305-S5968. cant even read my own writing. got it hooked to my desktop and running HDD diag on it now. couple hours it says

#8 Jelerak

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Posted 25 May 2012 - 01:53 AM

ok, so Quick Test failed, error code = 07(failed read test element), Failure checkpoint = 97. Extended test failed, too many bad sectors.

Anyway to recover information off disc? Pictures, documents and such?
Thanks very much for the help abauw.

Thank You,
Jelerak

Edited by Jelerak, 25 May 2012 - 01:56 AM.


#9 abauw

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Posted 25 May 2012 - 02:40 AM

Try to plug it on computer that have windows and make that hardrive as a slave and boot from another hardrive and check does it still detected on windows, if it detected just copy paste your important data, but please do it not at large size because sometimes it will failed if data is on bad sector area, it's better copy it a couple times rather than copy it all at same time and failed.

:guitar: Take me to a place where time is frozen
You don't have to close your eyes to dream :busy:
You can find escape inside this moment :smash:
And I will follow  :whistle:





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