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Unable to access Microsoft website


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#1 Cinni_Mini

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Posted 24 May 2012 - 09:24 PM

Hi All!

Trying to access Microsoft website for upgrade advisor to no avail. I get unable to to find server errors. I've cleared temp folders, tried to access through IE, installed current version of Hijack this, scanned and tried to send log to analyze to no avail. ( could not connect to trendmicro.com). Not sure what else to do at the moment. Any assistance would be great! Thank you in advance!

P.S.
I can post Hijack log if asked to do so.

Mahalo,
D

Edited by hamluis, 25 May 2012 - 07:35 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 hamluis

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Posted 25 May 2012 - 07:35 AM

Please...do not post HJT log. In fact...post logs (of any sort) only if specifically requested or directed to do so by appropriate directions or personnel.

I am moving your topic to the Am I Infected forum, where the more knowledgeable will attempt to assist you :).

Louis

#3 narenxp

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Posted 25 May 2012 - 10:58 AM

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)


Please download GMER from here(doesnot work on 64 bit OS)

http://www2.gmer.net/download.php

Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)

If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
Now click the Scan button. If you see a rootkit warning window, click OK.
When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
Click the Copy button and paste the results into your next reply.


Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here




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