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i keep redirecting on search engines


  • This topic is locked This topic is locked
3 replies to this topic

#1 krs193

krs193

  • Members
  • 1 posts
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  •  
  • Local time:07:27 PM

Posted 24 May 2012 - 12:09 AM

I was refered to run a combo fix by a computer tech guy that works with me. the problem is that every time i try to click on a webpage on a search engine it instantly redircts me to bon-search or other sites i dont want and after i tried to stop it by running the avg 2012 i now have to right click to open the link and still have it rediret i was told this was due to something else. here is the combofix code below i just finished reading the prep guide and if the other logs are still needed just ask and ill get them on. im sorry for not posting them first


ComboFix 12-05-23.06 - User 05/23/2012 22:06:11.1.2 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2806.1721 [GMT -6:00]
Running from: c:\users\User\Desktop\ComboFix.exe
AV: AVG Anti-Virus 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\SelectRebates
c:\program files\SelectRebates\FFToolbar\chrome.manifest
c:\program files\SelectRebates\FFToolbar\defaults\preferences\sahtoolbar.js
c:\program files\SelectRebates\FFToolbar\install.rdf
c:\program files\SelectRebates\SahImages\alert.png
c:\program files\SelectRebates\SahImages\check.png
c:\program files\SelectRebates\SahImages\close.png
c:\program files\SelectRebates\SelectAlerts.dat
c:\program files\SelectRebates\SelectRebates.exe
c:\program files\SelectRebates\SelectRebates.ini
c:\program files\SelectRebates\SelectRebatesA.dat
c:\program files\SelectRebates\SelectRebatesApi.exe
c:\program files\SelectRebates\SelectRebatesB.dat
c:\program files\SelectRebates\SelectRebatesBT.dat
c:\program files\SelectRebates\SelectRebatesDownload.exe
c:\program files\SelectRebates\SelectRebatesH.dat
c:\program files\SelectRebates\SelectRebatesUninstall.exe
c:\program files\SelectRebates\SRebates.dll
c:\program files\SelectRebates\SRFF3.dll
c:\program files\SelectRebates\Toolbar\Basis.xml.dym
c:\program files\SelectRebates\Toolbar\ImageCache\alert-red.bmp
c:\program files\SelectRebates\Toolbar\RightControls.dym
c:\program files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
c:\users\User\AppData\Local\Coupon Alert Installer(0467f398).exe
c:\windows\system32\oem31.inf
.
.
((((((((((((((((((((((((( Files Created from 2012-04-24 to 2012-05-24 )))))))))))))))))))))))))))))))
.
.
2012-05-24 04:19 . 2012-05-24 04:24 -------- d-----w- c:\users\User\AppData\Local\temp
2012-05-24 04:19 . 2012-05-24 04:19 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-05-22 17:47 . 2012-05-15 07:43 6737808 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{D92B3264-616A-4066-8598-4C2755F87CFC}\mpengine.dll
2012-05-21 02:31 . 2012-05-21 03:26 -------- d-----w- c:\program files\Spybot - Search & Destroy
2012-05-21 02:31 . 2012-05-21 03:26 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-05-17 07:21 . 2012-05-19 02:55 -------- d-----w- c:\windows\system32\Adobe
2012-05-15 11:11 . 2012-05-19 02:55 -------- d-----w- c:\program files\Un-Zip for Windows
2012-05-15 11:10 . 2012-05-15 11:10 -------- d-----w- c:\users\User\AppData\Local\I Want This
2012-05-15 11:10 . 2012-05-19 02:55 -------- d-----w- c:\program files\I Want This
2012-05-15 09:01 . 2012-05-15 09:01 -------- d-----w- C:\ed949a89386ce20e82bf1c81c15d
2012-05-15 07:33 . 2012-05-21 03:27 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-05-15 06:52 . 2012-05-19 02:53 -------- d-----w- c:\users\User\AppData\Roaming\Malwarebytes
2012-05-15 06:52 . 2012-05-19 02:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-05-15 06:52 . 2012-05-19 02:52 -------- d-----w- c:\programdata\Malwarebytes
2012-05-15 06:52 . 2012-04-04 21:56 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-13 08:39 . 2012-05-13 08:40 -------- d-----w- c:\users\User\AppData\Roaming\Apple Computer
2012-05-13 08:39 . 2012-05-13 08:39 -------- d-----w- c:\users\User\AppData\Local\Apple Computer
2012-05-13 08:38 . 2012-05-14 20:36 -------- d-----w- c:\program files\iPod
2012-05-13 08:38 . 2012-05-14 20:36 -------- d-----w- c:\program files\iTunes
2012-05-13 08:38 . 2012-05-14 20:36 -------- d-----w- c:\programdata\Apple Computer
2012-05-13 08:38 . 2012-05-13 08:39 -------- d-----w- c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2012-05-13 08:37 . 2012-05-13 08:37 -------- d-----w- c:\users\User\AppData\Local\Apple
2012-05-13 08:37 . 2012-05-13 08:37 -------- d-----w- c:\program files\Apple Software Update
2012-05-13 08:37 . 2012-05-13 08:37 -------- d-----w- c:\program files\Bonjour
2012-05-13 08:36 . 2012-05-13 08:37 -------- d-----w- c:\programdata\Apple
2012-05-13 08:36 . 2012-05-13 08:37 -------- d-----w- c:\program files\Common Files\Apple
2012-05-13 08:23 . 2012-05-13 08:23 -------- d-----w- c:\users\User\AppData\Local\APN
2012-05-13 08:19 . 2012-05-13 08:19 -------- d-----w- C:\$AVG
2012-05-11 15:29 . 2012-03-30 10:23 1291632 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-05-11 15:29 . 2012-03-31 04:30 1221632 ----a-w- c:\program files\Windows Journal\NBDoc.DLL
2012-05-11 15:29 . 2012-03-31 04:29 936960 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2012-05-11 15:29 . 2012-03-31 04:29 989184 ----a-w- c:\program files\Windows Journal\JNTFiltr.dll
2012-05-11 15:29 . 2012-03-31 04:29 969216 ----a-w- c:\program files\Windows Journal\JNWDRV.dll
2012-05-11 15:29 . 2012-03-31 04:39 3968368 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-11 15:29 . 2012-03-31 04:39 3913072 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-11 15:29 . 2012-03-31 02:36 2343424 ----a-w- c:\windows\system32\win32k.sys
2012-05-11 15:28 . 2012-03-17 07:27 56176 ----a-w- c:\windows\system32\drivers\partmgr.sys
2012-05-11 15:28 . 2012-03-03 05:31 1077248 ----a-w- c:\windows\system32\DWrite.dll
2012-05-02 14:04 . 2012-03-01 05:46 19824 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-05-02 14:04 . 2012-03-01 05:37 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-05-02 14:04 . 2012-03-01 05:33 159232 ----a-w- c:\windows\system32\imagehlp.dll
2012-05-02 14:04 . 2012-03-01 05:29 5120 ----a-w- c:\windows\system32\wmi.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-03-20 03:01 . 2012-03-20 03:01 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-03-09 15:00 . 2012-03-09 15:00 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2012-03-09 15:00 . 2012-03-09 15:00 161792 ----a-w- c:\windows\system32\msls31.dll
2012-03-09 15:00 . 2012-03-09 15:00 86528 ----a-w- c:\windows\system32\iesysprep.dll
2012-03-09 15:00 . 2012-03-09 15:00 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2012-03-09 15:00 . 2012-03-09 15:00 63488 ----a-w- c:\windows\system32\tdc.ocx
2012-03-09 15:00 . 2012-03-09 15:00 48640 ----a-w- c:\windows\system32\mshtmler.dll
2012-03-09 15:00 . 2012-03-09 15:00 367104 ----a-w- c:\windows\system32\html.iec
2012-03-09 15:00 . 2012-03-09 15:00 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
2012-03-09 15:00 . 2012-03-09 15:00 74752 ----a-w- c:\windows\system32\iesetup.dll
2012-03-09 15:00 . 2012-03-09 15:00 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-03-09 15:00 . 2012-03-09 15:00 23552 ----a-w- c:\windows\system32\licmgr10.dll
2012-03-09 15:00 . 2012-03-09 15:00 152064 ----a-w- c:\windows\system32\wextract.exe
2012-03-09 15:00 . 2012-03-09 15:00 150528 ----a-w- c:\windows\system32\iexpress.exe
2012-03-09 15:00 . 2012-03-09 15:00 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-03-09 15:00 . 2012-03-09 15:00 35840 ----a-w- c:\windows\system32\imgutil.dll
2012-03-09 15:00 . 2012-03-09 15:00 11776 ----a-w- c:\windows\system32\mshta.exe
2012-03-09 15:00 . 2012-03-09 15:00 101888 ----a-w- c:\windows\system32\admparse.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2012-03-13 03:13 1869152 ----a-w- c:\program files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll" [2012-03-13 1869152]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-01-22 2363392]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-07-28 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QLBController"="c:\program files\Hewlett-Packard\HP HotKey Support\QLBController.exe" [2010-03-01 256056]
"PDF Complete"="c:\program files\PDF Complete\pdfsty.exe" [2010-01-12 563736]
"HPPowerAssistant"="c:\program files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe" [2010-08-23 1691192]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-06-04 1791272]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-01-27 8192]
"File Sanitizer"="c:\program files\Hewlett-Packard\File Sanitizer\CoreShredder.exe" [BU]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-08-05 98304]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-01-29 495708]
"DTRun"="c:\program files\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe" [2009-11-19 518656]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"WrtMon.exe"="c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe" [2006-09-20 20480]
"SelectRebates"="c:\program files\SelectRebates\SelectRebates.exe" [BU]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-01-25 2416480]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2012-03-13 982880]
"ROC_roc_dec12"="c:\program files\AVG Secure Search\ROC_roc_dec12.exe" [2012-01-25 928096]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]
.
c:\users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2010-6-9 828704]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-07-28 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-07-28 136176]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-05-21 40776]
R3 netr28;Ralink 802.11n Wireless Driver for Windows Vista;c:\windows\system32\DRIVERS\netr28.sys [2009-07-13 530944]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-08 186912]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2010-01-12 257568]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-06-09 1343400]
S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-07-11 23120]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2011-09-13 32592]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2011-10-07 230608]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2011-07-11 295248]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-04-04 63928]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9b219d80a8843bf8\aestsrv.exe [2009-03-03 81920]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-08-04 176128]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776]
S2 HP Power Assistant Service;HP Power Assistant Service;c:\program files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2010-08-23 103992]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-01-27 102968]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-06-16 92216]
S2 hpHotkeyMonitor;HP Hotkey Monitor;c:\program files\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe [2010-03-01 264248]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-05-14 26168]
S2 pdfcDispatcher;PDF Document Manager;c:\program files\PDF Complete\pdfsvc.exe [2010-01-12 635416]
S2 SplashtopRemoteService;Splashtop® Remote Service;c:\program files\Splashtop\Splashtop Remote\Server\SRService.exe [2012-02-09 531328]
S2 SSUService;Splashtop Software Updater Service;c:\program files\Splashtop\Splashtop Software Updater\SSUService.exe [2012-03-15 370504]
S2 uArcCapture;ArcCapture;c:\windows\system32\uArcCapture.exe [2009-12-04 506472]
S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-02-18 1664304]
S2 vToolbarUpdater10.2.0;vToolbarUpdater10.2.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe [2012-03-13 918880]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [2010-08-04 5587456]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [2010-08-04 210432]
S3 ARCVCAM;ARCVCAM, ArcSoft Webcam Sharing Manager Driver;c:\windows\system32\DRIVERS\ArcSoftVCapture.sys [2009-12-04 29824]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [2011-07-11 134736]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [2011-07-11 24272]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\AVGIDSShim.Sys [2011-10-04 16720]
S3 btwampfl;Bluetooth AMP USB Filter;c:\windows\system32\drivers\btwampfl.sys [2010-06-10 294952]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2010-06-10 33320]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
GPSvcGroup REG_MULTI_SZ GPSvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2010-01-22 19:06 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-05-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-28 06:19]
.
2012-05-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-28 06:19]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.0.1 205.171.3.25
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\pdfcDispatcher]
"ImagePath"="c:\program files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-05-23 22:43:25
ComboFix-quarantined-files.txt 2012-05-24 04:43
ComboFix2.txt 2012-05-16 00:52
.
Pre-Run: 254,621,933,568 bytes free
Post-Run: 254,759,256,064 bytes free
.
- - End Of File - - 17165C4593333870B51149267810B420

Edited by krs193, 24 May 2012 - 12:23 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:27 PM

Posted 24 May 2012 - 07:13 AM

Hello and Welcome to Bleeping Computer!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 27 May 2012 - 06:19 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:27 PM

Posted 29 May 2012 - 11:19 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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