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Dell M1330 startup problems


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#1 prbrianpr

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Posted 23 May 2012 - 10:38 PM

Hi,
I have a dell m1330 that stop working one night, I tried to turn it on again but noting on screen appears and it turn off in less than 3 seconds. I tried to start it without one memory, without the other memory, without hard drive. Well I ended buying a new mobo thinking that it was GPU problems (Nvidia). Well, I changed the MOBO wth a new one put all the parts back again and start it, the DELL logo appears with some graphics problems, I think GPU again? but is a new one. then I tried 3 times more without hard drive, nothing. Now it make the same again, doesnt start,only the start button led turn blue like normal, nothing on screen, 3 sec and turn off. so, what is the problem? Bad processor? bad memories? bad new MOBO with the same symptoms like the other?

thankyou.

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#2 the_patriot11

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Posted 23 May 2012 - 10:54 PM

When a computer begins the boot process the motherboard initiates the start up of the PSU. Because of this it is difficult to determine whether the problem is with the motherboard or the PSU when a computer shows no signs of starting up. The purpose of the procedure is to determine if the problem is with the motherboard or the PSU. For safety purposes please follow the instructions step by step.

This test is for ATX PSUs. Some manufacturers use non-ATX PSUs with 20/24 pin connectors that do not have the same pinout as a ATX PSU.

Caution:
This procedure will involve working with live 12VDC electrical potentials which if handled improperly may lead to electrical shock. Proper precautions should also be taken to prevent electrostatic discharges (ESDs) within the case of the computer. For safety purposes please follow the instructions step by step.

First, shutdown your computer. Then unplug the power cable going into your computer.

Once you have opened the case, touch the metal of the case to discharge any static electricity.

The connector of the PSU which connects to the motherboard is readily recognizable by the number of wires in the bundle. To disconnect it you will need to press on the plastic clip to disengage it and then pull the connector up and away from the motherboard. Please take notice of the location of the locking tab and the notch on the socket of the motherboard, this will only connect one way as it is keyed. This wire bundle will have a memory of the way it has been installed and will want to bend back that direction, you may have to play around with it to find a position that the connector will stay in the same position while you run the test.

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From the top left to right the pins are 13-24, the bottom from left to right are 1-12.


Please notice that there are PSUs with 24 pin and 20 pin connectors, the location of the green wire in the 24 pin connector is #16, and the green wire in the 20 pin connector is #14. If you look at the connector with socket side facing you and the clip on the top the number one pin will be on the bottom left corner. This makes the pin out for the 24 pin connector from left to right 13-24 on top, and 1-12 on the bottom. The pin out for the 20 pin connector from left to right is 11-20 on top , and 1-10 on the bottom. If you look at the connectors you notice that these are sockets that fit over the pins on the motherboard where the PSU cable attaches, this is where you will place the jumper. For a jumper you will need a piece of solid wire about the size of a paper clip (20-22 awg), preferably a wire with insulation. It will need to be large enough to fit firmly into the socket so that it will not need to be held in place while testing. You are at risk of electrical shock if you are holding the jumper when you power up the PSU. Insert one end of the jumper into the socket of the Green wire, and insert the other end into the socket of any Black wire.

Once the jumper is in place plug the cord back in. If the PSU is working properly the case fans, optical drives, hdds, and LEDs should power up and remain on. I would suggest that you not leave this connected any longer than is necessary for safety purposes.

To reconnect the 20/4 pin connector unplug the power cord, remove the jumper, and reconnect the connector. Take a moment at this time to make sure that nothing has been dislodged inside the case.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#3 prbrianpr

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Posted 25 May 2012 - 09:46 PM

The computer is a laptop, I used battery and used two differents power supply, nothing, maybe it is the CPU?

#4 jhayz

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Posted 25 May 2012 - 09:52 PM

Most likely a bad processor as laptops CPU is more susceptible to failure compared to desktops. Furthermore, some technicians were able to check certain diode, transistor or ICs near the processor as the one which need replacement instead of a bad processor.

Tekken
 


#5 prbrianpr

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Posted 25 May 2012 - 10:43 PM

well, I changed the motherboard so, all the things are new except the processor and the memories. You think that a bad processor can damage a motherboard?

#6 the_patriot11

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Posted 25 May 2012 - 10:54 PM

did the problem start immediatly after the motherboard change?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#7 prbrianpr

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Posted 26 May 2012 - 11:09 AM

After mobo change: The Dell logo appears on screen but looks weird, glitchy. Then all go black. after 3rd startup nothing appears and the computers shut down itself. then I wait and another startup the dell logo again glitchy and nothing. I dont want to starting it again, afraid to damage something.

#8 the_patriot11

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Posted 26 May 2012 - 11:35 AM

And what was the reason for the motherboard change in the first place? I can think of a couple possible scenarios, first the motherboard was installed incorrectly, second the motherboard you put in was defective. Or third, it was a pre-existing problem, or in otherwords the problem was there before you replaced the motherboard.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#9 prbrianpr

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Posted 26 May 2012 - 11:39 AM

exactly the problem was the same before the mobo change. The only difference is the dell logo, that not appear before MOBO change

#10 the_patriot11

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Posted 26 May 2012 - 12:51 PM

Then I would say the problem wasnt the motherboard at all-my next two things I would wonder about is the PSU or the memory. Does it have multiple memory chips? try removing one and seeing what happens. and try moving them around in the different memory slots as well.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#11 prbrianpr

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Posted 26 May 2012 - 04:53 PM

I will try that, and what is the PSU in a laptop?

#12 the_patriot11

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Posted 26 May 2012 - 05:50 PM

power supply unit-its usually external, a square box on the power cable. There are some internal workings, but most of its in the power cable.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#13 prbrianpr

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Posted 26 May 2012 - 06:35 PM

Ok I have two and nothing, also run it with battery and nothing. I open it again today, take all the parts out and dont see nothing wrong, well a missing mobo screw.

#14 prbrianpr

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Posted 26 May 2012 - 06:58 PM

can be the charger board? btw it not is used if I use the PSU

#15 the_patriot11

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Posted 26 May 2012 - 09:41 PM

have you tried swapping the memory around yet?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.





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