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Slow computer, maybe infected...


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#1 jjt4

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Posted 23 May 2012 - 09:52 AM

Hi.
Yesterday my computer suddenly got very slow. Something was eating up my CPU's despite my shutting everything down. Suddenly the computer started freezing up, I shut it down several times and each time I started it up the computer would run and about 5 minutes after start up everything slowed down and could barely run let alone switch programs. I ended up having to use my phone to look up this web site.

I did a disk defrag, ran Malwarebytes which found 2 infections and got rid of them, ran SuperAnti Spyware that eliminated some stuff, and it was still running slow. At 12:00 CDT last night I threw in the towel and decided to check in the morning. Turned on the computer this morning and got a blue screen (I have never seen before) that said a problem had been detected and windows had been shut down. Got the computer turned on and running. It is running better than yesterday and last night but still somewhat slow...I am running Malwarebytes again and doing a defrag again however there is almost certainly a problem that I would like to solve so that I do not have greater problems later (if it isn't already.)

Any suggestions?
Thank you!

Edited by jjt4, 23 May 2012 - 10:14 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 Broni

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Posted 23 May 2012 - 09:13 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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