Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

'PUP.BundleInstaller.OI' virus lurking around on my laptop? Please help!


  • This topic is locked This topic is locked
2 replies to this topic

#1 SWIM_GOOD

SWIM_GOOD

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:07:01 PM

Posted 23 May 2012 - 06:16 AM

Hello !

I haven't run into any problems with my laptop for a while now but recently running a scan with Malwarebytes' Anti-Malware picked up a 'PUP.BundleInstaller.OI' virus as shown in the log below:


Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.16.04

Windows Vista Service Pack 1 x86 NTFS
Internet Explorer 7.0.6001.18000
Dan :: DAN-PC [administrator]

21/05/2012 14:49:26
mbam-log-2012-05-21 (14-49-26).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 272665
Time elapsed: 31 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Dan\Downloads\AVGSecureSearchInstaller.exe (PUP.BundleInstaller.OI) -> Quarantined and deleted successfully.

(end)


According to Malwarebytes, the infection has been quarantined and deleted but each time something like this happens I find it hard to believe that that's the end of it! I should note that when recently updating Firefox, the Safe Search component of AVG Internet Security 2012 became incompatible.. I turned to the AVG forums to resolve this but I can't remember if I did indeed attempt to reinstate the component or if I was just searching the forums (although it does appear something was downloaded??)Subsequent scans with Malwarebytes and SUPERAntiSpyware Free Edition are coming back clean. (I relied on AVG's Safe Search tool to steer me away from suspect sites and I can't fall back on that now..)

I'd like confirmation that my system is indeed safe again. Thanks in advance for any help that I recieve!

Cheers,

Dan

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,493 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:01 PM

Posted 23 May 2012 - 09:11 PM

Hello, the best way for certainty is to gets a deeper lok with a DDS log.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run (it may not on a 64 bit system) skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,493 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:01 PM

Posted 24 May 2012 - 07:22 PM

Yhank you!

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

...,.,.
You're welcome

Now that your log is properly posted and replied to I am closing this one.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users