Hi Lorrain -
You do not always need to use the Antivirus that your ISP (BigPond) adds -
This will help us to see the Antivirus programs that you have, and we might be able to help remove a few more programs that cause "hangs" -
Please download MiniToolBox
, save it to your desktop and run it.
Checkmark the following checkboxes:
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
I can look back tonight, or first thing in the morning to check the report for you -EXTRA
- You should have 5 total .NET
items listed - 1.1
- Plus a few updates with them -
Look in Control Panel > Add / Remove Programs , to see what ones are listed there (in Microsoft items) -
Edited by noknojon, 27 May 2012 - 04:29 AM.