Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Driver corruption, please help me. =/

  • Please log in to reply
1 reply to this topic

#1 dark9011


  • Members
  • 1 posts
  • Local time:10:48 PM

Posted 23 May 2012 - 12:02 AM

Recently my computer has been having some random crashes or my computer will just lock-up and have to be force restarted. it only takes about 5min for this to happen, or less.
I'm honestly not sure what happened to cause this to start happening. maybe some kind of update?

at first I thought it was only my video card that was causing these crashes and BSOD, since the fan stopped working on it. I replaced it just yesterday, and now I'm still getting crashes and lock-ups.

I already went through and got my minidump debugged from an online site, since I reformatted and can't do it myself since I have run in safe mode.

first I'll start with my specs found in dxdiag

Machine name: JUANGARZA-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_rtm.061101-2205)   ( 32bit )
           Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
       System Model: GC671AA-ABA a6130n
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~2.6GHz
             Memory: 3070MB RAM
          Page File: 1077MB used, 5243MB available

Display Devices
        Card name: AMD Radeon HD 6700 Series
     Manufacturer: Advanced Micro Devices, Inc.
        Chip type: ATI display adapter (0x68BF)
         DAC type: Internal DAC(400MHz)

And, here's the data from my minidump that was debugged
On another note - I recently went through my msconfig to disable some services; even microsoft ones that might seem like they would be the cause. so far, no hangs, lock-ups, or random crashing has happened, but.. I don't exactly know which specific service I disabled that prevented this from happening.

Another note - my video card is brand new( since my old one gave out ), and I just installed a brand new 600w powersupply in hopes that the crashing was hardware related, but it seems they were not.

Primary Analysis

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Machine Name:
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11db0
Debug session time: Tue May 22 15:13:17.789 2012 (UTC - 4:00)
System Uptime: 0 days 0:00:39.616
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is
caused by drivers that have corrupted the system pool.  Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool.
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 81ce892e, address which referenced memory

Debugging Details:

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2



81ce892e 893b            mov     dword ptr [ebx],edi



TRAP_FRAME:  8b230a5c -- (.trap 0xffffffff8b230a5c)
ErrCode = 00000002
eax=85f12870 ebx=00000000 ecx=000001ff edx=00000000 esi=85f127c8 edi=00000000
eip=81ce892e esp=8b230ad0 ebp=8b230b0c iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
81ce892e 893b            mov     dword ptr [ebx],edi  ds:0023:00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 81ce892e to 81c8fc44

8b230a5c 81ce892e badb0d00 00000000 85a74002 nt!KiTrap0E+0x2ac
8b230b0c 81ce8322 81cfe0c0 864390a0 85a7ca28 nt!ExDeferredFreePool+0x22a
8b230b70 8b0cae91 85a89500 00000000 85a84177 nt!ExFreePoolWithTag+0x7b8
8b230b94 81cacb3b 84ece020 01a84008 85ee7f20 Ntfs!NtfsMasterIrpAsyncCompletionRoutine+0xc9
8b230bc8 8b3aed5a 8b230bfc 8b3ae379 853f5440 nt!IopfCompleteRequest+0x13d
8b230bd0 8b3ae379 853f5440 85a84008 00000001 CLASSPNP!ClassCompleteRequest+0x11
8b230bfc 81cacb3b 00000000 868cf1e8 0077e008 CLASSPNP!TransferPktComplete+0x2ab
8b230c34 807e72b1 8677e0b4 86a52008 8b230c64 nt!IopfCompleteRequest+0x13d
8b230c44 807e7c94 84500c68 868cf1e8 8677e0b4 ataport!IdeCompleteScsiIrp+0x31
8b230c64 807e4fc4 84500c68 00000000 8b230c94 ataport!IdeCommonCrbCompletion+0x44
8b230c74 807e9e21 84e9d0e0 86a52008 86a52008 ataport!IdeTranslateCompletedRequest+0x26
8b230c94 807ea057 84e9d0e0 86a52008 8b240120 ataport!IdeProcessCompletedRequests+0x121
8b230ce8 81ca93ae 84e9d09c 84e9d028 00000000 ataport!IdePortCompletionDpc+0xab
8b230d50 81c912ae 00000000 0000000e 0000c7e1 nt!KiRetireDpcList+0x147
8b230d54 00000000 0000000e 0000c7e1 00000028 nt!KiIdleLoop+0x46


81ce892e 893b            mov     dword ptr [ebx],edi


SYMBOL_NAME:  nt!ExDeferredFreePool+22a

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption


MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  0xC5_2_nt!ExDeferredFreePool+22a

BUCKET_ID:  0xC5_2_nt!ExDeferredFreePool+22a

Followup: Pool_corruption

Loaded Module List
start    end        module name
80200000 80201700   USBD     USBD.SYS    
80203000 8020a000   pciide   pciide.sys  
8020a000 80219000   volmgr   volmgr.sys  
80219000 80221000   msisadrv msisadrv.sys
80221000 8022a000   WMILIB   WMILIB.SYS  
8022a000 8026d000   acpi     acpi.sys    
8026d000 8027a000   WDFLDR   WDFLDR.SYS  
8027a000 802b5000   CLFS     CLFS.SYS    
802b5000 802bd000   BOOTVID  BOOTVID.dll 
802bd000 802c6000   PSHED    PSHED.dll   
802c6000 802ce000   kdcom    kdcom.dll   
80406000 8040eb80   PxHelp20 PxHelp20.sys
8040f000 80417000   atapi    atapi.sys   
80417000 80461000   volmgrx  volmgrx.sys 
80461000 8046f000   PCIIDEX  PCIIDEX.SYS 
8046f000 8047f000   mountmgr mountmgr.sys
8047f000 804a4000   pci      pci.sys     
804a4000 8051f000   Wdf01000 Wdf01000.sys
8051f000 80600000   CI       CI.dll      
80601000 80610000   partmgr  partmgr.sys 
80610000 80618000   spldr    spldr.sys   
80618000 80643000   msrpc    msrpc.sys   
80643000 80747000   ndis     ndis.sys    
80747000 80757000   fileinfo fileinfo.sys
80757000 80788000   fltmgr   fltmgr.sys  
80788000 807c8000   storport storport.sys
807c8000 807e2000   nvstor32 nvstor32.sys
807e2000 80800000   ataport  ataport.SYS 
81c00000 81fa1000   nt       ntkrpamp.exe
81fa1000 81fd5000   hal      halmacpi.dll
8b007000 8b010000   crcdisk  crcdisk.sys 
8b010000 8b01f000   mup      mup.sys     
8b01f000 8b055000   volsnap  volsnap.sys 
8b055000 8b0bf000   ksecdd   ksecdd.sys  
8b0bf000 8b1c7000   Ntfs     Ntfs.sys    
8b1c7000 8b200000   NETIO    NETIO.SYS   
8b201000 8b210000   amdk8    amdk8.sys   
8b210000 8b219000   kbdhid   kbdhid.sys  
8b3a9000 8b3ca000   CLASSPNP CLASSPNP.SYS
8b3ca000 8b3db000   disk     disk.sys    
8b3db000 8b400000   ecache   ecache.sys  
8bc7e000 8bc7f380   swenum   swenum.sys  
8bd24000 8bd2c000   rdpencdd rdpencdd.sys
8bd34000 8bd3c000   RDPCDD   RDPCDD.sys  
8bd64000 8bd6c000   dump_atapi dump_atapi.sys
8bd74000 8bd7c000   mouhid   mouhid.sys  
8bde8000 8bdf8000   HIDCLASS HIDCLASS.SYS
8c000000 8c00b000   tunnel   tunnel.sys  
8c016000 8c020000   usbohci  usbohci.sys 
8c0d0000 8c0df280   ohci1394 ohci1394.sys
8c0e0000 8c0f0000   amdiox86 amdiox86.sys
8c110000 8c120000   NDProxy  NDProxy.SYS 
8da28000 8da32000   mssmbios mssmbios.sys
8da32000 8da3c000   nsiproxy nsiproxy.sys
8da3c000 8da46000   Dxapi    Dxapi.sys   
8dac4000 8dacd000   tunmp    tunmp.sys   
8dad6000 8dadf000   Fs_Rec   Fs_Rec.SYS  
8dae8000 8daf1000   rasacd   rasacd.sys  
8db27000 8db30000   hidusb   hidusb.sys  
8db90000 8db97000   Null     Null.SYS    
8db97000 8db9e000   Beep     Beep.SYS    
8db9e000 8dba4380   HIDPARSE HIDPARSE.SYS
8dbc8000 8dbd3000   kbdclass kbdclass.sys
8dbd3000 8dbde000   ndistapi ndistapi.sys
8dbde000 8dbe9000   TDI      TDI.SYS     
8dbe9000 8dbfb000   HDAudBus HDAudBus.sys
8dbfb000 8dc13000   cdrom    cdrom.sys   
8dc13000 8dc50000   USBPORT  USBPORT.SYS 
8dc50000 8dc5d000   watchdog watchdog.sys
8dc6a000 8dc77000   umbus    umbus.sys   
8dc77000 8dc84000   crashdmp crashdmp.sys
8dd20000 8dd2e000   usbehci  usbehci.sys 
8dd2e000 8dd3b080   1394BUS  1394BUS.SYS 
8dd3c000 8dd4a000   Npfs     Npfs.SYS    
8dd4a000 8dd58000   netbios  netbios.sys 
8f20a000 8f219000   raspppoe raspppoe.sys
8f219000 8f230000   rasl2tp  rasl2tp.sys 
8f230000 8f25b000   msiscsi  msiscsi.sys 
8f25b000 8f2f7000   dxgkrnl  dxgkrnl.sys 
8f2f7000 8f33e000   atikmpag atikmpag.sys
8f33e000 8f400000   nvm60x32 nvm60x32.sys
8f40b000 8f417000   vga      vga.sys     
8f417000 8f44b000   usbhub   usbhub.sys  
8f45b000 8f485000   ks       ks.sys      
8f485000 8f494000   termdd   termdd.sys  
8f494000 8f4a7000   raspptp  raspptp.sys 
8f4a7000 8f4ca000   ndiswan  ndiswan.sys 
8f4ca000 8fe00000   atikmdag atikmdag.sys
8fe0d000 8fe23000   pacer    pacer.sys   
8fe63000 8fe77000   smb      smb.sys     
8fe77000 8fe8c000   tdx      tdx.sys     
8fe8c000 8fea5000   fwpkclnt fwpkclnt.sys
8fec5000 8fee6000   VIDEOPRT VIDEOPRT.SYS
8fee6000 8ff0b000   drmk     drmk.sys    
8ff0b000 8ff38000   portcls  portcls.sys 
8ff38000 8ff50000   AtihdLH3 AtihdLH3.sys
8ff50000 8ff5b000   mouclass mouclass.sys
8ff5b000 8ff66000   Msfs     Msfs.SYS    
8ff66000 8ff71000   dump_dumpata dump_dumpata.sys
90009000 90020000   usbccgp  usbccgp.sys 
90040000 90057000   dfsc     dfsc.sys    
90057000 90092000   rdbss    rdbss.sys   
90092000 900a3000   SRTSPX   SRTSPX.SYS  
900a3000 900b6000   wanarp   wanarp.sys  
900b6000 900e8000   netbt    netbt.sys   
900e8000 9012f000   afd      afd.sys     
9012f000 90200000   tcpip    tcpip.sys   
90230000 90240000   lltdio   lltdio.sys  
9034f000 9035e000   monitor  monitor.sys 
9039e000 90400000   eeCtrl   eeCtrl.sys  
95200000 953ff000   win32k   win32k.sys  
95430000 95438000   drmkaud  drmkaud.sys 
97165000 97180000   luafv    luafv.sys   
97400000 97409000   TSDDD    TSDDD.dll   
97410000 9741e000   cdd      cdd.dll     
98051000 98064000   rspndr   rspndr.sys  
9964c000 996b2000   HTTP     HTTP.sys    
99772000 99800000   spsys    spsys.sys   
99a0c000 99a30000   srv2     srv2.sys    
99a30000 99a42000   mrxsmb20 mrxsmb20.sys
99a42000 99a7b000   mrxsmb10 mrxsmb10.sys
99a7b000 99a99000   mrxsmb   mrxsmb.sys  
99a99000 99ab8000   mrxdav   mrxdav.sys  
99ab8000 99acc000   mpsdrv   mpsdrv.sys  
99acc000 99ae5000   bowser   bowser.sys  
99be5000 99c00000   srvnet   srvnet.sys  
99db4000 99e00000   srv      srv.sys     

Unloaded modules:
8c120000 8c12d000   crashdmp.sys
8c00b000 8c016000   dump_ataport
8bd94000 8bd9c000   dump_atapi.s
8dadf000 8dae8000   kbdhid.sys
8f404000 8f417000   i8042prt.sys

Dump Header Information
----- 32 bit Kernel Mini Dump Analysis
MajorVersion        0000000f
MinorVersion        00001770
KdSecondaryVersion  00000000
DirectoryTableBase  00122000
PfnDataBase         81d31594
PsLoadedModuleList  81d11db0
PsActiveProcessHead 81d09470
MachineImageType    0000014c
NumberProcessors    00000002
BugCheckCode        000000c5
BugCheckParameter1  00000000
BugCheckParameter2  00000002
BugCheckParameter3  00000001
BugCheckParameter4  81ce892e
PaeEnabled          00000001
KdDebuggerDataBlock 81cf3c40
ProductType         00000001
SuiteMask           00000310
WriterStatus        00000000
MiniDumpFields      00000cff 

ServicePackBuild      00000000 
SizeOfDump            00020000 
ValidOffset           0001fffc 
ContextOffset         00000320 
ExceptionOffset       000007d0 
MmOffset              00001068 
UnloadedDriversOffset 000010a0 
PrcbOffset            00001170 
ProcessOffset         00003108 
ThreadOffset          00003378 
CallStackOffset       00003600 
SizeOfCallStack       000005bc 
DriverListOffset      00003ee8 
DriverCount           0000007f 
StringPoolOffset      000064a0 
StringPoolSize        00002a80 
BrokenDriverOffset    00000000 
TriageOptions         ffffffff 
TopOfStack            8b230a44 
DebuggerDataOffset    00003bc0 
DebuggerDataSize      00000328 
DataBlocksOffset      00008f20 
DataBlocksCount       0000000a 
  81d120a0 - 81d1211f at offset 00008fc0
  81d0d124 - 81d0d127 at offset 00009040
  81d31ac7 - 81d31ac7 at offset 00009044
  81d31b90 - 81d31b93 at offset 00009045
  8437c058 - 8437d057 at offset 00009049
  81d293dc - 81d293df at offset 0000a049
  81d293d8 - 81d293db at offset 0000a04d
  8b240000 - 8b240fff at offset 0000a051
  81d29000 - 81d29fff at offset 0000b051
  81c8f000 - 81c8ffff at offset 0000c051
  Max offset d051, 1472f from end of file

\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 
\Device\HarddiskVolume1\WINDOWS\System32\winevt\Logs\Key Management Service.evtx 
: ;0;&=K=m=v= 
8 8*8P8w8 
3 444@4 
8 8%8+858>8I8W8\8b8m8t8 
: ;?;O;];k; 
3 484@4g4s4 

Edited by dark9011, 23 May 2012 - 12:29 AM.

BC AdBot (Login to Remove)


#2 jhayz


  • BC Advisor
  • 6,922 posts
  • Gender:Male
  • Local time:11:48 AM

Posted 23 May 2012 - 04:14 AM

I recently went through my msconfig to disable some services; even microsoft ones that might seem like they would be the cause. so far, no hangs, lock-ups, or random crashing has happened, but.. I don't exactly know which specific service I disabled that prevented this from happening.

Try enabling one or two services and reboot. If no crash or BSOD, enable additional item unitl you find the culprit.


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users