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I am trying to help a friend that has a Toshiba laptop. It is running 64 bit Windows 7 Home Premium with 4 gigs of Ram.
The problem they are having is that as soon as they stop working with any program, game,etc. the computer will go back to the log in menu and wait until their password has been entered. Once it does, it will go back to where it was. I was running Windows Update and it did it then. It is so weird to see it part way through an update download and have it go back to the sign in.
I've tried the following:
1. I reset all setting to Never so that the computer should never go to sleep. It didn't help.
2. I deleted the password on the computer. Now my friend doesn't need to log in but the computer still
waits for her to click on the administrative icon before it goes back to Windows.
I don't understand this problem. I've looked all over the net and even supposed to have solved the problems by several of the posts but it just doesn't work. I can't understand that if the computer is "NEVER" supposed to go to sleep why it is!
Thanks for any and all suggestions. I sure hope someone has had this problem and assist.
The computer is not going to sleep it is going to the logon screen. Try opening the screen saver dialog box, and see if the "On resume, display logon screen" is checked. If it is, even if no screen saver is selected, the computer will go to the logon screen after a period of idle.